Site maintenance: Sun 15 Nov, from 20:00 UTC, about 4–6 hours. Details

This cutover relies on some testing that is still incomplete so may be cancelled at short notice

Forums / Managing Customers and Orders / Order problem - Blank page

Order problem - Blank page

Locked

Started by diviniti on 15 Sep 2006, 4:06 PM · Views: 1,858

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
15 Sep 2006, 4:06 PM
#1
diviniti avatar

diviniti

New Zenner

Join Date:
Sep 2006
Posts:
5
Plugin Contributions:
0

Order problem - Blank page

I seem to be having some issues when someone places an order with CC.

With the cart setup to email the middle numbers:
I will get the email with the numbers, and go to admin, click on the order/invoice
and it just shows a blank page.

With the cart setup to not send middle numbers:
Same thing as above^.

I get an email showing the order, who it is from, etc etc, but no CC #.

I am running version 1.2.4.1

Any ideas?

16 Sep 2006, 2:13 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Order problem - Blank page

v1.2.4.1 is a very, very old and rather out dated version of Zen Cart ...

I would suggest upgrading to at least v1.2.7 if you are not able to upgrade yet to the current Zen Cart v1.3.5 ...

How long have you had this running correctly?

When did the problems start?

What kind of changes did you make?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

16 Sep 2006, 4:40 PM
#3
diviniti avatar

diviniti

New Zenner

Join Date:
Sep 2006
Posts:
5
Plugin Contributions:
0

Re: Order problem - Blank page

The site/cart has been running fine ever since I installed it.
I would say back early 2006.

As far as I know, the problem just started.

The only changes I made were cosmetic. No structure changes to the cart.

16 Sep 2006, 5:15 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Order problem - Blank page

What files were you working with?

Are all in your template and override directories?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!