Blank Page After Step 3 of Checkout

I'm getting a blank page in the 3rd step of the payment process. In addition, the items are still in the shopping cart after the blank page, which means the order are NOT going through. I tried to process a Practice Order with a Practice Credit Card # in Test Mode and in Production Mode, and I get the same blank page with the shopping cart unemptied. So I need a confirmation page to show up confirming the Successful Order and I need the shopping cart emptied after sucessful orders.

I spoke with Authorize.net tech support and they said it's a scripting problem with ZenCart. I've enabled the Authorize.net AIM payment module throught the Admin Control Panel and I've reloading the following files via FTP:

/includes/modules/pages/checkout_success/.

/includes/languages/english/checkout_success.php

/includes/templates/template_default/tpl_checkout_success_default.php

/includes/languages/english/html_includes

Also, in the ZenCart admin I went to Tools - Define Pages Editor -
define_checkout_success.php and my file is complete.

So what else can I do? I'm trying to avoid reloading all the files to the server and reinstalling from scratch. So any advise, ideas or assistance is greatly appreciated.

Thanks!

Sounds again like bad uploads ...

Zen Cart works for many people with AuthorizeNet AIM ...

Your site is not working ... but all the others are ...

This leads me to believe there is:

1 bad data

2 bad upload of files

3 incorrect settings

As the same code is working for others and has been ... this really leads to a problem with your site ...

What kind of server are you on?

What FTP are you using to load your files?

I'd really recommend trying a clean install of Zen Cart v1.3.5 with no changes etc. and test AuthorizeNet AIM ...

This would help rule out the problems ...

Thanks for your quick reply. Before I reinstall everything, I just want to let you know I'm hosting with GoDaddy. Does that make any difference? Please let me know before I reinstall.

As for my FTP, I'm using Transmit.

Thanks!

AuthorizeNet AIM requires curl ... is curl installed on your server?

I just talked to go daddy and I am on a linux server and Curl
automatically installs. So yes, I have Curl.

I noticed you mentioned in an earlier post that it may be due to
incorrct settings. What are the correct settings? I want to make sure I have
everything set correctly before I reinstall. Thanks
Sent via BlackBerry from T-Mobile

Go to Modules ... Payment ... AuthorizeNet AIM ...

Edit and write down your settings ... then remove and install it again to reconfigure it ...

You could have a bad Login ID/Transaction ID for authorizenet ...

1 regenerate it on AuthorizeNet

2 copy and paste it rather than type it

I reinstalled the Zen Cart. I input the correct Authorize.net transaction ID and login ID and I still got a blank page after the third step. So I called GoDaddy and they gave me the following info about the software on their server:

Running PHP 4.3.11
Apache 1.3.33
My SQL 4.0.27
cURL 7.10.6

I noticed when I reinstalled the ZenCart when I got to the SetUp System Inspection page the System Inspection results shows a yellow exclamation point symbol that says: "PHP API MODE=CGI-FCGI" . I guess it's saying that it's running PHP CGI. Or it's converting PHP to CGI. And I talked to GoDaddy about that and they said they have a Deluxe Hosting Plan (I have the Economy Hosting Plan) that can run CGI script if I need it, so do I need it?

Also, can you tell me which hosting service provider ZenCart recommends? Please get back to me. Thanks.

You might peek into the Hosting link at the top of the page ...

These Hosting Sites have a better handle on the needs of e-commerce, php and MySQL sites ...