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Cannot create new user accounts

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15 Sep 2006, 9:12 PM

mortt

New Zenner

Join Date:: Mar 2006
Posts:: 28
Plugin Contributions:: 0

Cannot create new user accounts

Can anybody help with this

When a customer tries to create a new account they get the error "Please try again. Our system requires at least 3 characters" even though all the fields are completed.

This seems to have just started happening for no reason but settings may have been changed in the admin without my knowledge

16 Sep 2006, 3:31 AM

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Cannot create new user accounts

An URL might help to see what may be happening ...

In the Customer Details do you have something set to 3?

16 Sep 2006, 6:36 AM

mortt

New Zenner

Join Date:: Mar 2006
Posts:: 28
Plugin Contributions:: 0

Re: Cannot create new user accounts

I dont know why but the problem seems to have resolver itself overnight it may have been the server

Thanks anyway

16 Sep 2006, 1:17 PM

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Cannot create new user accounts

Thanks for the update ... :smile: