[Old] Royal Mail Modules

problem now mostly solved... i think the files in the new module were named differently to the originals, so when i merged the folders things got duplicated.... maybe!
I now seem to have duplicated 1st class etc modules... but that's minor in comparison!

Hello I have just installed this mod on a new store and I have a problem, my items are coming up too heavy??

ie a book weighs .5kg and it is shown in the shipping estimator as 3.5kgs.

I have altered the default weight to say kg instead of lbs but that shouldn't effect it,

I have eurozone 48, international standard, standard packet, and small packet airmail installed??

any ideas??

Gerard

have a look under configuration-->shipping/packaging and check the "tare" rate, it might be adding weight on to allow for packaging?

thanks just found it, great module

Hi all
I really feel like I'm missing something here. I've read the install.txt and followed the instructions. I do however have the counties from mutualadvantage.co.uk already installed and if I understand the .pdf correctly - this is a problem - is that so or can I work with it?
Also, Zones 1,2,3 - do I have to construct them myself? In the .pdf it states that if no ukzr zones are detected at install, then they will be added to the zone definitions, but this has not happened.

I'm sorry if these are basic questions but I am very confused:unsure:

Thanks
RoPey

Well I've worked out the answer to my second question and found that I had to install the ukzr module to put the definitions in, but I have created a test account with an address in France and even though I have the International Signed for Small Packet enabled, it says that there are no shipping options available the checkout shipping page states "Sorry, we are not shipping to your region at this time."

I am obviously missing some important step. I'll keep reading but if anyone can point me in the right direction I'd really appreciate it.

I do have an EEC zone definition but I can't see in the International Signed for Small Packet setup anywhere to say which zone definition it should use.

Thanks for any help

are you over the max weight of 2kgs?

reason i ask above, is that my module for international stuff works fine, EXCEPT when i go over 2kg weight, then if i hit the estimate shipping button i get :

TITLE_NO_SHIPPING_AVAILABLE TEXT_NO_SHIPPING_AVAILABLE

If i go on to the next step i just get the warning ... we are not shipping to your region

For the TEXT issue, i have checked the shooping_cart.php file in the core file and my overides and added the define statements but to no avail....i noticed some back on page 37(?) with this prob yet didn't see a solution

The other problem is why isn't the module breaking down the number of items?
I have two items, both at 1.5 kg, the module works fine if i try and buy one, but if i try and buy 2 within the same order i get above problems..

Estimate Shipping Costs
Total Items: 2 Weight: 3Kg Amount: £127.64
Ship to:
Mr Bloggs
Chumney avenue
Some County, FL
United States

Available Shipping Methods Rates
TITLE_NO_SHIPPING_AVAILABLE
TEXT_NO_SHIPPING_AVAILABLE

[ Close Window ]

Also, does anyone know if there is an RM service within the module that does over 2kg of one item to international destinations as some of our items weigh more?

Calljj:

Also, does anyone know if there is an RM service within the module that does over 2kg of one item to international destinations as some of our items weigh more?

doh...found it!

Hi, Would like to say thanks for the great modules but i seem to be getting a slight problem.

when i install the Royal Mail 2nd Class Recorded Signed ForTM "Packet" nothing shows up in the cart for shipping.

but when Royal Mail 1st Class Recorded Signed ForTM "Packet" is installed it works perfect.

Can someone help me please.

Regards,

uk_rules_ok

Change 'Hide invalid shipping' to false and check if it then gives you a shipping cost, even if wrong.

There is also an issue if you have a LOT of shipping modules defined where LOT = greater than 5 or 6.

I am sure I have missed something obvious.

On the checkout page I am getting this message.

Not Available At This Time
Sorry, we are not shipping to your region at this time.

I am sure I have missed a stage during the installation - but I couldn't find anything relating to this in the read me files.

Thank you in advance.

Just a quick question, and hopefully an easy one for most...

Currently the shipping options show as 'Royal Mail 1st Class "Letter" <RM_ICON>' but I'd like to change it to show the icon first, before the name of the service - IMHO, I think this will look neater.

However, I can't get my head around how the line is built.

Could someone help please?

Thanks.

Hi, I notice you have built in a switch to hide the shipping option if its invalid ...... is this possible to do with the normal table rate? as my coding experience is limited and so far I've failed miserably lol

What I would like is for the table rate to appear until the order reaches £50.00 then the free shipping module kicks in, but at the moment the table rate is still there as well.

Any help would be gratefully accepted.

Hi
I have been using ukzr for some time now and have had an issue but chose to ignore it. Basically i only use the zone rate module for the 3 areas. I use an alternative module for shipping accross europe.

Anyway i have a basic susidised shipping of 3.99 for zone 1, 6.99 zone 2, 9.99 zone 3.

If i select the relevant country as the shipping address, ie scotland, wales, norther ireland etc. It works as expected. But if (as everybody does and i would to be fair) i select 'United Kingdom' everything regardless of post code is 3.99.

If i remove United kingdom from my counrty codes it breaks other things.

I have missed something somewhere that much i know lol but if one of you gurus, could point me in the right direction it would be much appreciated.

Many Thanks
Happy Christmas

James

I have the Big Royal Mail mod installed on a new site which I hope to go live in January. The module works fine (shows only the correct shipping options and hides the others.

The problem I am having is that the module appears to be not recognising the weight and all shipping options show 0.000kg regardless the number of products added to the cart.

I cant figure this out. The shipping weights are added to the product in admin, and when i increase the number of items in the cart the total weight increases in the shopping cart accordingly.

Any ideas what is wrong here. I have the zones etc set up per Big Royal Mail.

jameswilson:

Hi
I have been using ukzr for some time now and have had an issue but chose to ignore it. Basically i only use the zone rate module for the 3 areas. I use an alternative module for shipping accross europe.

Anyway i have a basic susidised shipping of 3.99 for zone 1, 6.99 zone 2, 9.99 zone 3.

If i select the relevant country as the shipping address, ie scotland, wales, norther ireland etc. It works as expected. But if (as everybody does and i would to be fair) i select 'United Kingdom' everything regardless of post code is 3.99.

If i remove United kingdom from my counrty codes it breaks other things.

I have missed something somewhere that much i know lol but if one of you gurus, could point me in the right direction it would be much appreciated.

Many Thanks
Happy Christmas

James

Bump

Any clues. I have had a few orders now to Northern Ireland and as they pick UK every time its costing me £20 more than they pay for the shipping there?

James

Update

After creating duplicate zones (people think they live in the wrong country lol) i have found that this module works perfectly if the client selects the account address as the delivery address, but if the client uses the address book and selects another address then it defaults to zone 1

OJM:

Just a quick question, and hopefully an easy one for most...

Currently the shipping options show as 'Royal Mail 1st Class "Letter" <RM_ICON>' but I'd like to change it to show the icon first, before the name of the service - IMHO, I think this will look neater.

However, I can't get my head around how the line is built.

Could someone help please?

Thanks.

Any ideas on this one please?

Cheers!