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Email Archive Manager

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8 May 2008, 10:29 AM
#61
guzzer avatar

guzzer

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Email Archive Manager

Hi folks i have just installed this great MOD, everything looks fine until i click on the Preview HTML button. It tells me "HTML disabled in admin"

In Admin > Configuration > Emails i have the following set

Use MIME HTML When Sending Emails true
Email Admin Format? HTML

Can anyone tell me what I have to do to email the html preview of the messages, the text version works fine.

18 Sep 2008, 8:20 AM
#62
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mikebackhouse

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Re: Email Archive Manager

Hi all.. having serious problems installing this mod!!!

I've uploaded the files as stated, and when I go to the page.. its completely blank! :blink:

Please help! The only thing I've done which MIGHT conflict with it is changing the name of the admin folder. Other than that, I have NO idea! :frusty:

23 Sep 2008, 10:29 AM
#63
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Re: Email Archive Manager

Anyone?... bueller? :P

23 Sep 2008, 1:34 PM
#64
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Re: Email Archive Manager

If you have trouble installing a mod you should place an ad in the Commercial Help Wanted section asking someone for a quote to install it. I can't debug your installation on the forum.

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23 Sep 2008, 2:40 PM
#65
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Re: Email Archive Manager

Ok, fair enough. I was just wondering if it was a common problem, or if anyone else had experienced it and knew what to do.

23 Sep 2008, 5:29 PM
#66
drbyte avatar

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Re: Email Archive Manager

FAQ on troubleshooting blank pages: https://www.zen-cart.com/tutorials/index.php?article=82

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12 Oct 2008, 11:04 AM
#67
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Re: Email Archive Manager

mikebackhouse:

Ok, fair enough. I was just wondering if it was a common problem, or if anyone else had experienced it and knew what to do.

DrByte:

FAQ on troubleshooting blank pages: https://www.zen-cart.com/tutorials/index.php?article=82

I am having exactly the same issue with ZC 1.3.8 after installing the Archive Manager exactly as per the readme.txt file. I also tried all the debug options presented by DrByte, but no errors are being reported in either methods suggested by https://www.zen-cart.com/tutorials/index.php?article=82. Did you ever solve your issue mikebackhouse?

I get the standard admin zen header and footer, but nothing in between. Could this have something to do with the fact that I have changed the date format in my cart from mm/dd/yyyy to dd/mm/yyyy?

29 Jun 2009, 10:17 AM
#68
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Re: Email Archive Manager

Hi all, just installed this mod as per instructions in readme file,
when I go to tools> in admin, the mod doesn't appear, anyone else had this problem?
Turned archiving on in email settings, tried sending test emails, still nothing?
ANy tips?
cheers.

29 Jun 2009, 10:31 AM
#69
drbyte avatar

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Re: Email Archive Manager

If it's not showing in the menu, then you didn't put the proper file into the /admin/includes/boxes/extra_boxes/ folder.
When you unzip a zip file, make sure you have your unzip program set to expand the folders embedded in the zip so that you can tell where things belong.

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Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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29 Jun 2009, 2:04 PM
#70
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Re: Email Archive Manager

Hi, thanks for the reply, it seems to have unzipped correctly,

includes/boxes/extra_boxes contains the file "email_history_tools_dhtml.php"

Is this wrong?

Thanks again

29 Jun 2009, 6:54 PM
#71
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Re: Email Archive Manager

That would appear to be correct. As long as the "/includes/..." is under your /name-of-your-admin/ folder already.

ie: /name-of-your-admin-folder/includes/boxes/extra_boxes/email_history_tools_dhtml.php

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Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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30 Jun 2009, 8:56 AM
#72
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Re: Email Archive Manager

Thank you, your suggestions helped and I got it working.
Muchos Thankos.

30 Jun 2009, 3:50 PM
#73
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Re: Email Archive Manager

I have search through the thread and saw a few posting with $EMAIL_MESSAGE_HTML, only showing up in the HTML preview, However i did not see a clear fix for this. I am using ZenCart 1.38a and email achieve 1.4. HTML format shows up correctly header photo, who i sent the message to and footer and Spam disclaimer all shows up however email content is just $EMAIL_MESSAGE_HTML.

Any clear answers of a direction to the answer i may have missed.

Thank you

Lextechs.com Powered By ZenCart

1 Feb 2010, 10:58 AM
#74
dw08gm avatar

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Re: Email Archive Manager

I have this mod running fine but would like it improved by a further filtering of the internal and external corresponances, perhaps even by adding a new column with color-coded or shaped indicators, and always showing the name and email address of the external party.

At the moment, only the recipient's name and email address is shown, which is not much help when an external email is received, as only the store name and email address are shown.

Or is there another way of achieving this beyond what I can see.

TIA

1 Feb 2010, 4:55 PM
#75
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Re: Email Archive Manager

dw08gm:

...which is not much help when an external email is received ...
Um ... This mod has NOTHING to do with incoming email.
Zen Cart only logs OUTGOING email sent BY THE STORE.
It is NOT an email client or webmail manager etc.

The email archive functionality, including the viewer addon, is simply a tool to use to debug email problems.
Some people use it to packrat every email the store ever sends, but the downside of that unrecommended practice is that the email-archive section of the database will blow out in huge proportion, consuming insanely large amounts of space compared to actual order/product/customer data.

The best way to properly archive emails sent from your store is to simply have copies of those emails sent to an email inbox of your own which you've set up for that particular purpose. You can set those settings in Admin->Configuration->Email Options.

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Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

5 Feb 2010, 2:04 AM
#76
dw08gm avatar

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Re: Email Archive Manager

DrByte:

Um ... This mod has NOTHING to do with incoming email.
Zen Cart only logs OUTGOING email sent BY THE STORE.
It is NOT an email client or webmail manager etc.

The email archive functionality, including the viewer addon, is simply a tool to use to debug email problems.
Some people use it to packrat every email the store ever sends, but the downside of that unrecommended practice is that the email-archive section of the database will blow out in huge proportion, consuming insanely large amounts of space compared to actual order/product/customer data.

The best way to properly archive emails sent from your store is to simply have copies of those emails sent to an email inbox of your own which you've set up for that particular purpose. You can set those settings in Admin->Configuration->Email Options.

I see the light, thanks.

Although I have yet to go live, I have provided for the redirection of emails.

With respect to external mails, I was refering to the emails generated by the Contact_us and various forms cloned from the Band_signup mod, but which only give the Store email as recipient. At least these emails can be filtered using the dropdown provided.

As these advices are not that important, tt would also be convenient to be able to delete the entire archive (ie less than one month old) in one go.

13 Mar 2010, 3:42 PM
#77
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Re: Email Archive Manager

BUMP - I'm having this problem as well, any help would be apriciated.

lextechs:

I have search through the thread and saw a few posting with $EMAIL_MESSAGE_HTML, only showing up in the HTML preview, However i did not see a clear fix for this. I am using ZenCart 1.38a and email achieve 1.4. HTML format shows up correctly header photo, who i sent the message to and footer and Spam disclaimer all shows up however email content is just $EMAIL_MESSAGE_HTML.

Any clear answers of a direction to the answer i may have missed.

Thank you

2 + 2 = 5 for extremely large values of 2

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15 Apr 2010, 4:01 PM
#78
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Re: Email Archive Manager

People have been complaining about this for 2 years. I spent all morning trying to figure out why the code worked fine for customers, but not store owners. Why oh why do we just see $EMAIL_MESSAGE_HTML?!? I found it, and its not in the code at all. In Configuration->Email Options->Email Admin Format most store owners select TEXT so their order emails are fast, small and easy to print. But most store owners also have a user account to test with, and have its email option set to HTML so they can see the pretty messages that customers see. Somewhere (I refuse to even try to trace it) this creates a conflict, and trashed the resent email. Solution? Just change the user option to text as well and poof, no more messed up resent email. You might want to create a separate user to a different email to see what customer html emails look like.

While trying to figure this out, I also found a way to make the preview HTML work better, not right, but better. In admin/email_history.php after the line
```php
$html_content = str_replace(array('<body>','</body>'),'',$html_content);


add the lines:
       ```php
$html_content = str_replace(array('body {'),'<body {',$html_content);
$html_content = str_replace(array('_/body_'),'</body>',$html_content);
$html_content = str_replace(array('_/html_'),'</html>',$html_content);

That clears up most of the mess.

2 + 2 = 5 for extremely large values of 2

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15 Apr 2010, 4:15 PM
#79
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Re: Email Archive Manager

gothstone:

$html_content = str_replace(array('body {'),'<body {',$html_content);

I recommend you DO NOT use that line, since it completely changes the intent behind the markup code.
Doing what you suggest turns CSS into HTML, which is a bad idea.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

15 Apr 2010, 4:26 PM
#80
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Re: Email Archive Manager

Ok, win some loose some, your right. So any idea how to clean it up to make it viewable? As I look more it wasn't the body { I wanted to fix, but the _style . Thats easy enough to replace, but all the other HTML tages are corrupted as well. Suggestions?

2 + 2 = 5 for extremely large values of 2

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