Email Archive Manager

I installed v1.6 back in June 2011. No problems with the install and love having this mod. I've been using the Resend feature since installed, and only until now have I realized that nothing was ever resent. So, today I upgraded to the 1.7 version. Still resends nothing. When I click the Resend Msg button, I get the 'action=resend_confirm' page with a preview of the email. Is there something else I am supposed to do? Is there supposed to be a 'confirm send' button or something on this screen for me to click, or is it supposed to automatically send without my interaction? There is nothing on this screen except the preview of the email and the Email id in the upper right corner.

Any help would be much appreciated as I have resent hundreds of emails (at least I thought I did)

I am running v1.3.8a.

Please don't use the Download Now link at the top right edge of the page for this mod - scroll down and find the version that is appropriate for your cart version. 1.7 is only for Zen Cart 1.5.0. You should be using 1.6.

I'm not sure about the problem you're having; you'll need to place an order yourself and test using the resend button to see under which circumstances it does or does not work.

Hi, thanks for the quick reply.

As I said, I was using v1.6 in June until today. It was not resending emails. I have created my own orders, as well as sent myself emails using the Email system. Then I used v1.6 to resend. Nothing resends. And my question is, is there something on the 'action=resend_confirm' page that I am supposed to do? Or is it automatic? Maybe there is a button that is missing to confirm resend??? I don't know. There are no instructions included on how to resend, so I am working at this blindly.

I only upgraded to v1.7 today thinking it may fix the problem. But it did not. I have since reverted back to v1.6.

Thanks again.

kavlito:

Hi, thanks for the quick reply.

As I said, I was using v1.6 in June until today. It was not resending emails. I have created my own orders, as well as sent myself emails using the Email system. Then I used v1.6 to resend. Nothing resends. And my question is, is there something on the 'action=resend_confirm' page that I am supposed to do? Or is it automatic? Maybe there is a button that is missing to confirm resend??? I don't know. There are no instructions included on how to resend, so I am working at this blindly.

I only upgraded to v1.7 today thinking it may fix the problem. But it did not. I have since reverted back to v1.6.

Thanks again.

And, BTW, email archiving has been on since I started my cart in 9/2009 and the database is completely populated.

kavlito:

And, BTW, email archiving has been on since I started my cart in 9/2009 and the database is completely populated.

Ok, I completely removed both versions, v1.7 and v1.6 and reinstalled v1.6.

Now, when I click Resend Msg, I am getting a popup message asking if I am sure I want to resend this message!!! Yay!!!

However, when I click OK, the message sends, but the logo is duplicated in the email and under the first logo, the HTML tag: $EMAIL_SUBJECT is displayed.

Also, the copyright at the bottom is duplicated.

Other than that, the rest of resent the email is OK.

I will search this thread for possible fixes for that.

I have been using email archive manager for some time, just upgraded to 1.6 for 1.3.9h. When I try to search or trim archive I get logged out of admin. I seem to remember this happening when I originally installed but had a simple fix, I can't figure out what it would be, any ideas?
Thank you.

while trying to figure this out, it seems to only happen in firefox. ??

sham:

I have been using email archive manager for some time, just upgraded to 1.6 for 1.3.9h. When I try to search or trim archive I get logged out of admin. I seem to remember this happening when I originally installed but had a simple fix, I can't figure out what it would be, any ideas?
Thank you.

Hello! I am having a good way to check my email now, but, Now I found the problem with my emails sent, I double check all the settings for sending HTML, but when I check the Email Archive Manager I only can see TEXT in the format column. I have the same configuration in another store and its working properly. I will appreciate yor help.

cibertienda:

Hello! I am having a good way to check my email now, but, Now I found the problem with my emails sent, I double check all the settings for sending HTML, but when I check the Email Archive Manager I only can see TEXT in the format column. I have the same configuration in another store and its working properly. I will appreciate yor help.

I can not believe I spent moths on this issue, but since I decide to fix it at least 72 hours, and at last I found the problem. I don't know why, but if I choose another language different from english, I got the trouble, all emails supposed to be sent in HTML format, doesn't work. Any way I hope it can be helpfull for anyone else. Best Regards!!!

justin2010:

Thank you for your reply.

Sorry, I should have be more specific about the problem.

So far, this HTML preview "malfunction" appears in the "[New Order] Order confirmation", "Create Account, Welcome..." and those emails from the "Contact us" form. I just checked other emails, the "Discount coupon" and "Gift Certificates" and "Order Status update" emails are all right.

I am testing the resend function now, will let you guys know later...
Has anyone fixed the HTML resend problem on the Order Confirmation or Welcome message resend? This kinda makes the whole module useless if I can't resend "some" of the messages reliably...

Resending HTML mail is not going to work; the HTML is modified prior to storage in the database to prevent attacks. I suggested that we be able to force TEXT as a mode during resend since the text could be resent.

Note that if you add yourself (or an email under your control) to the CC list for all outbound emails, you could resend from your own email client.

swguy:

Resending HTML mail is not going to work; the HTML is modified prior to storage in the database to prevent attacks.

I wonder why the html is modified? Because all the html is generated by zencart internally (with the email templates), so what 'attack' is being prevented.
The only customer input to the emails (contact us and order comments) are heavily sanitised (and de-html'd) before getting included and the rest of the email is safely generated by ZenCart.

I did once (quite a few years ago now) ammend this contribution to store the emails with the html in the database, and so enable resending of the html emails. It worked well. Basically you have to remove the (buggy) code that strips the html and create a blank email template for resending the email.

This is really a great module which works fine on my site and helps so much.

Buy I'd like to have one more feature included in the possible next version(seems little hope, since this mod got no posts for a long time)

The "trim email" functions gives little freedom to us, only 3 options: 1month, 6months and 12month.

But the "search email archive" function gives us enough option and freedom, so I'm think if we can have a "delete button" on the search result page, that would be great, see picture:

Thanks for this great mod!

Anyway to edit emails before re-sending it ?

eaglewu:

This is what customer got when I click resend msg:

$EMAIL_SUBJECT
$EMAIL_MESSAGE_HTML
$EMAIL_FOOTER_COPYRIGHT
$EMAIL_DISCLAIMER
$EMAIL_SPAM_DISCLAIMER
$EXTRA_INFO

text preview works fine. html preview doesn't. it looks like:

body {background-color:#ffffff; color:#000000; font-family:Verdana, Arial, Helvetica, sans-serif; text-align:center;} a:link {color:#0066cc;} a:hover {background-color:#eeeecc; color:#0066cc;} a:visited {color:#0066cc;} .holder {background-color:#f9f9f9; border:1px solid #9a9a9a; font-size:9px; text-align:left; width:550px;} .header {font-size:10px; padding:0px; width:550px;} .content {font-size:10px; padding:5px; width:550px;} .footer {border-top:1px solid #9a9a9a; font-size:9px; text-align:center; width:550px;} .extra-info {background-color:#cccc99; border:1px dashed #9a9a9a; font-size:10px; margin-top:10px; padding:5px; width:550px;} .content-line {padding:5px; font-size:10px;} .content-line-title {font-weight:bold; font-size:11px; padding-top:3px;} .order-detail-area {background-color:#CCCC99; border:1px #9a9a9a; width:542px; padding:2px; font-size:10px; } .product-details {font-size:10px;} .product-details-num {font-size:10px; font-weight:bold;} .order-totals-text {font-size:10px; font-weight:bold;} .order-totals-num {font-size:10px; } .comments {background-color:#FF6699; border:1px #9a9a9a; width:542px; padding:2px; font-size:10px; } .address-block {background-color:#E4E8F3; border:1px solid #9a9a9a; margin-top:3px;} .address {font-size:10px;} .payment-detail, .payment-footer {font-size:10px;} .extra-info {background-color:#cccc99; border:1px solid #9a9a9a; font-size:10px; margin-top:10px; padding:5px; width:550px;} .extra-info-bold {font-weight:bold;} .disclaimer {background-color:#f9f9f9; border:1px solid #cccccc; font-size:10px; margin-top:10px; padding:5px; width:550px;} .disclaimer1 {color:#666666; padding:5px;} .disclaimer1 a:link {color:#666666;} .disclaimer1 a:visited {color:#666666;} .disclaimer2 {color:#666666; padding:5px;} .copyright {border-bottom:0px solid #9a9a9a; padding:5px;} .order-licences-area{background-color:#DDDDAA; border:2px #9a9a9a; width:542px; padding:2px; font-size:10px; } .licences_code{font-weight: bold; font-size: 12px; font-family: monospace;}

My zencart 1.36, email archive latest

What should I do?

I have the same issue!

willy12:

I have the same issue!

Me too, using zc151 and xampp on localhost (Not live yet). And if I change the Admin > Configuration > Email Options for HTML, the css code above is replaced by an even more useless little square box.

However, in shop151\includes\functions\functions_email.php, if you replace

  if (!defined('EMAIL_SYSTEM_DEBUG')) define('EMAIL_SYSTEM_DEBUG','0');

with

  if (!defined('EMAIL_SYSTEM_DEBUG')) define('EMAIL_SYSTEM_DEBUG','preview');

the admin and customer HTML versions should render to the screen one atop the other in place of the success page for the particular email sent.

For a live store, 'preview' should be reverted to the default '0' setting.

Hope this helps

Hi, just checking if I can drop the email_archive table from database using phpmyadmin, in order to uninstall?
And then just delete all files supplied my mod?
Thanks!

mcpisik:

Hi, just checking if I can drop the email_archive table from database using phpmyadmin, in order to uninstall?
And then just delete all files supplied my mod?
Thanks!
Um, not a good idea. The mod doesn't create that table. If you drop the table and turn on the archiving feature in ZC settings you'll get database errors during any customer activities that generate emails, and that would be bad.
If you want to delete the mod, just delete its files.

DrByte:

Um, not a good idea. The mod doesn't create that table. If you drop the table and turn on the archiving feature in ZC settings you'll get database errors during any customer activities that generate emails, and that would be bad.
If you want to delete the mod, just delete its files.

Thanks. How could I empty the emails it has archived, as it only deletes a month back? (quite large)