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credit cards not going through! please help

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Started by duplex on 22 Sep 2006, 4:32 AM · Views: 1,863

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22 Sep 2006, 4:32 AM
#1
duplex avatar

duplex

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credit cards not going through! please help

i can't get orders to go on to step 3!
the worst part of it is that they were going through. i can see them in my order admin with a portion of the number & the xxxxxx

i have not changed any setting to either the config credit cards except turning on visa, mc and amex ... but i tried turning them off.. still errors...

**my questions - is there another setting that I need to adjust. **

Admin->configure->credit cards
visa, mastercard & amex all set to 1


Admin->Modules->Payments
credit card / cc settings:

Enable Credit Card Module -True
Collect & store the CVV number True
Store the Credit Card Number - False (i have tried it with TRUE as well)
Split Credit Card E-Mail Address - [email protected]

Payment Zone --none--

Set Order Status - pending

Sort order of display - 0


**error messages are **

The credit card number starting with 4114 was not entered correctly, or we do not accept that kind of card. Please try again or use another credit card.[cc]

and

The credit card number entered is invalid. Please check the number and try again.[cc]

and sometimes i would just get an empty red box with the error icon

i searched everywhere for where those messages are stored as a hint but they are in the db somewhere i imagine.

Please please can someone give me a clue or help at all??

thanks!!!

22 Sep 2006, 6:34 PM
#2
iwebgeek avatar

iwebgeek

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Re: credit cards not going through! please help

Are you testing it on a production or test connection?

When I took my CyberSource module live (production), none of the dummy card numbers provided by the CC companies worked (returned a decline) but my own CC number worked.

you might want to try that. set up an item for $1.00 and buy it. if it works and goes through, just go into your payment processor account and void the transactions.

24 Sep 2006, 9:01 PM
#3
duplex avatar

duplex

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Re: credit cards not going through! please help

i didn't use any dummy passwords when it worked originally and the product vs live isn't an issue since i haven't moved/changed anyhthing. it's basically live without a public url. anybody could go there though.

the CC number that i punched in on an order was just this: 4111111111111111 with a random expiration date.

: (

25 Sep 2006, 7:41 AM
#4
drbyte avatar

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Re: credit cards not going through! please help

duplex:

The credit card number starting with 4114 was not entered correctly, or we do not accept that kind of card. Please try again or use another credit card.[cc]
That means that the credit card number you entered didn't match the required pattern.

VISA cards must start with a 4, then have 12 digits, plus up to 3 more digits. Since the "4114" part is valid, then you likely had an incorrect length.

In addition to the number/length check, there is a checksum done on the digits, according to the industry-standard MOD10 algorithms. Thus, if you entered invalid digits ... ie: a non-acceptable pattern of digits ... then you would get the same failure message.

Additionally, if you have set "Visa" to disabled in the Admin->Config->Credit Cards section, you'll see the same error message.

.
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7 Nov 2006, 1:10 PM
#5
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Re: credit cards not going through! please help

can any body help me get a credit cards with billing and address and cvv code

7 Nov 2006, 5:56 PM
#6
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iwebgeek

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Re: credit cards not going through! please help

Why, you wanna commit fraud? hehe