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random line errors in confirmation email orders

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27 Sep 2006, 11:28 AM

rocketrod

New Zenner

Join Date:: May 2006
Location:: Australia
Posts:: 94
Plugin Contributions:: 0

random line errors in confirmation email orders

Hi, I am getting the odd html tag errorr when i recieve confirmation orders
for example instead of the order saying 1 x item name i got 1&bsp:x item name and also the 1 x is missing altogether on a line and it starts with the item name. it all seems ok in the admin. Thanks Rod

29 Sep 2006, 6:22 AM

rocketrod

New Zenner

Join Date:: May 2006
Location:: Australia
Posts:: 94
Plugin Contributions:: 0

Re: random line errors in confirmation email orders

Posted again , can anyone offfer some advice please?, thanks Rod

29 Sep 2006, 6:28 AM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 177

Re: random line errors in confirmation email orders

Turn on email archiving.
Download and install the Email Archive reader (admin tools in downloads area)
Look at those emails. If they show properly in the archive reader, then the problem is an unexpected translation happening somewhere as or after it leaves Zen Cart.

30 Sep 2006, 8:46 AM

rocketrod

New Zenner

Join Date:: May 2006
Location:: Australia
Posts:: 94
Plugin Contributions:: 0

Re: random line errors in confirmation email orders

Thanks Doc. i will do that as soon as i can, Rod