Install Hangs at Database Setup step

I'm doing a new install and after I enter in my database info on the Database Setup page & click Save Database Settings, nothing happens.

It appears to do some processing for a while, then I get a blank page.

When I check the database, no tables are created.

I'm not sure what to check or change to make the install continue.

Any ideas?

ZenCart Version 1.3.5
MySql Version: 4.0.25 nt-max
PHP Version: 4.3.11
Web Server: IIS 6.0

Thanks in advance.

czone

czone:

It appears to do some processing for a while, then I get a blank page.

That usually happens when it encounters an error
Can you see what is written in your configure.php file?
Thanks
San

I looked at both Configure.php files and both had the correct database, username, passwords, and host name in them. I did not see any errors or error messages in the Configure.php files.

Is there somewhere else I could look for an install log file or something like that to see if the install process created an error?

Thanks,
Dave

Well, are you able to connect to database
Make a script test.php and test it

Sometimes when you create a database you don't realise what the full name is meant to be. For instance, if you create a database called 'zencart' and input just 'zencart' during the install, what the server may actually be looking for (as a db name) is yourdomain_com_-_zencart

Try that.

Vger