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USPS Shipping Module issue

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2 Oct 2006, 6:04 PM
#1
sonicparke avatar

sonicparke

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USPS Shipping Module issue

I'm getting this error with the USPS Module.

"Unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance."

I've read all of the thread I can find about this error and done everything they all suggested and it still doesn't work for me.

I've even taken a known good USPS Web Tools user ID and put it in the site that's not working and that didn't work. So I did the reverse & put the UserID from the site in question in my good working site and it's not working.

I enabled the debug email in usps.php and it does send but with an empty body. All I get is from, to, date, & subject.

What else can I look at?

Thanks.

2 Oct 2006, 8:11 PM
#3
riiver_of_dreams avatar

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Re: USPS Shipping Module issue

I am having the same problem. I have read every thread I can find about usps, and am still getting the same error.

My zip is set correctly.
User ID is correct.
Production server is set.
I called USPS and asked to be switched.
I called USPS today and they confirmed that I HAVE been switched to production server.
I have not changed any code.

And yet, all I get is the error: "Unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.

Also, in the admin I get a warning "Warning: USPS is either missing the username and/or password, or ... it is set to TEST rather than PRODUCTION and will not work
If you still cannot retrieve quotes, contact USPS and activate your live account"

Again, the cart settings are correct and usps says it should be working. All other shipping methods including ups are working correctly.

I am hosted at plzhosts and am using not 1.3.5 but the next most recent version of zencart.

Any ideas?

2 Oct 2006, 8:19 PM
#4
superprg avatar

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Re: USPS Shipping Module issue

Can you give me the url (which module you are using?)

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2 Oct 2006, 8:19 PM
#5
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Re: USPS Shipping Module issue

superprg:

Have you called and activated the account for the Production server?
http://www.zen-cart.com/forum/showthread.php?t=43250

Yes it has been activated and moved to teh productino server. I verified that the UserID is workign on another ZenCart site I've setup. It jsut doesn't work on this particular one. Neither does another USPS UserID I've got working on another site.

I'm using version 1.3.5

2 Oct 2006, 8:22 PM
#6
ajeh avatar

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Re: USPS Shipping Module issue

What is the 5 digit Zip Code that you are using for your Shipping/Packaging setting?

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2 Oct 2006, 8:24 PM
#7
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Re: USPS Shipping Module issue

Ajeh:

What is the 5 digit Zip Code that you are using for your Shipping/Packaging setting?

74033

I tried to just put the zip code in but it was too short for the forum so I had to add this text.

2 Oct 2006, 8:27 PM
#8
ajeh avatar

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Re: USPS Shipping Module issue

What version of Zen Cart are you running?

What shipping modules are installed right now?

When you say it was too short ... what was too short where?

Linda McGrath
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2 Oct 2006, 8:34 PM
#9
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Re: USPS Shipping Module issue

Ajeh:

What version of Zen Cart are you running?

What shipping modules are installed right now?

When you say it was too short ... what was too short where?

Sorry about the too short thing. It was only when I tried to respond to your post with only the zip code. the forum wants at least 10 characters. Not at all pertinent to the issue at hand.

Zen Cart 1.3.5

Modules:
USPS
Freeoptions
Freeshipper

2 Oct 2006, 8:35 PM
#10
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Re: USPS Shipping Module issue

superprg:

Can you give me the url (which module you are using?)

Um...sorry for being dense here, but I'm not sure what url you want. The url to my shop is http://shop.sugarnspicegoodies.com .

Also, the modules I have installed are UPS
USPS
Freeshipper
Delivery(an older mod I found in one of the threads that lets you set rates for local delivery---still had the same error before I installed it)
Freeoptions
and Store Pickup

2 Oct 2006, 8:36 PM
#11
ajeh avatar

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Re: USPS Shipping Module issue

Try to uninstall then reinstall and configure the USPS Shipping module ...

Do you have an URL to your site?

Linda McGrath
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2 Oct 2006, 8:39 PM
#12
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Re: USPS Shipping Module issue

Ajeh:

Try to uninstall then reinstall and configure the USPS Shipping module ...

Do you have an URL to your site?

I just uninstalled and reinstalled the usps module and I get teh same thing.

url: http://www.liberatedliving.com/store

2 Oct 2006, 8:53 PM
#13
ajeh avatar

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Re: USPS Shipping Module issue

Something is wrong on your site ...

I created an account ...

It says I am logged in ...

But I have no address information when I check My Account ...

Linda McGrath
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2 Oct 2006, 8:54 PM
#14
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Re: USPS Shipping Module issue

I know its obvious but do you have weight added to the product?

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2 Oct 2006, 8:55 PM
#15
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Re: USPS Shipping Module issue

weird. Because I do have address info when I'm logged in. Don't tell me I'm going to have to reinstall the whole thing?

2 Oct 2006, 8:56 PM
#16
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Re: USPS Shipping Module issue

superprg:

I know its obvious but do you have weight added to the product?

yes I do. And the tare weight too.

2 Oct 2006, 8:59 PM
#17
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Re: USPS Shipping Module issue

Ajeh:

Something is wrong on your site ...

I created an account ...

It says I am logged in ...

But I have no address information when I check My Account ...

Are you sure you've created an account? I've looked in the admin and you are not listed.

2 Oct 2006, 8:59 PM
#18
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Re: USPS Shipping Module issue

riiver_of_dreams:

Um...sorry for being dense here, but I'm not sure what url you want. The url to my shop is http://shop.sugarnspicegoodies.com .

riiver_of_dreams,
When I go to your site and try to shop, I find everything correct with the USPS module.....:(
Last thing, can you tell me what setttings did you put in the Admin for USPS?
Thanks
San

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3 Oct 2006, 3:42 AM
#19
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Re: USPS Shipping Module issue

<-----------------riiver_of_dreams,
When I go to your site and try to shop, I find everything correct with the USPS module-----------------

Does that mean that the shipping prices for the various options in usps show for you? Or something else? Also, I just upgraded to the newest version of zencart (patting myself on the back for apparrantly doing the overrides correctly, cause all my mods still seem to work, woohoo) and I still have the issue on the checkout page. I don't, however, have the error on the admin page anymore.

Here are my admin settings, except for my username, which I have checked and double-checked to make sure I don't have a typo:

Enable USPS Shipping
True

Enter the USPS Web Tools User ID
(MY USER ID HERE)

Which server to use
production

Handling Fee
Handling fee for this shipping method.
NONE

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Sort Order
3

All Packages are Machinable
True

USPS Options
Display weight---true
Display transit time---true

Domestic Shipping Methods
Select the domestic services to be offered:
Express
Priority
First Class
Parcel

Int'l Shipping Methods
Select the international services to be offered:
Express
Priority Lg
Priority Sm
Priority Var
Airmail Letter
Airmail Parcel

3 Oct 2006, 4:58 AM
#20
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Re: USPS Shipping Module issue

Ok, this is really wierd and I am even MORE clueless than before---suddenly the usps is working, after all this time of no working, when I have done nothing. Go figure. I have changed no settings, changed no code, and it still didn't work after I upgraded. Bizarre. But I'm not gonna look a gift horse in the mouth and all that, I'm just thrilled it's finally working right.