No Shipping Available To The Selected Country

Ive been trying to set up my Zen (bit like wading through treacle but im getting there!) Anyway - when i do a test purchase to a UK address everyting seems fine until i get to the Shipping INformation page - it then tells me:

Zone Rates
No shipping available to the selected country

Now im sure i have all my zones set up etc and i havent a clue what could be wrong - can anyone shed light on this and save me banging my head against the wall for several hours? Answers in small words for a newbie please! Thanks in advance

Lyn

What shipipng methods do you have installed?
What "zone" is configured within the settings of those modules?
If you set the "zone" to "--none--", do you suddenly see shipping options?

shipping methods - in shipping module everything red except zone rates - zones enabled, zone 1 set as uk, zone 2 has EU countries zone 3 has us ca and au

my shipping estimator doesnt work if i select uk BUT it works fine if i select US and calculates correctly?

I haven't checked whether it's case-sensitive or not. Are all your zone country codes in uppercase?

all zones set in uppercase two letters

FYI im in the UK and trying to use UK address (although funnily enough im fromOntario originally):D

Could you for giggles and grins make a new customer with an UK address ...

Does the new customer work?

And here is a good one for you ...

Do you have:

ISOCODE,ISOCODE,ISOCODE

Or, do you have:

ISCODE, ISCODE, ISCODE

Note: there should not be spaces ... and everything should be upper case ...

What a dumb issue ... sounds like a typo waiting to happen ... :lamo:

Hiya,

If i make a new UK customer then I get the error message - thats how i found it actually - as for the caps etc - i only have one country in zone 1 and that is UK - zone two has more and they are all:

AT,BE,CY,CZ,DK,EE,FI,FR,DE,GR,HU,IE,IT,LV,LT,LU,MT,NL,PL,PT,SK,SI - all caps and no spaces?

Could you edit the Zones ... and just delete and retype the UK ... any change?

tried it and no change

i can get it to work out delivery to anywhere else - it even calculates the delivery on muliple items etc - it just wont let me sell to any address in Uk - I know its going to be something really basic and silly especially seing as im a newbie - thanks for all your help so far - its much appreciated

We are not the brightest bulbs today ...

The 2 character ISO code is: GB not UK for United Kingdom ... :eek:

Try that and see if it doesn't work better ... :cool:

You are a star - it now works beautifully - told you it would be something silly! Many thanks again

Lyn

Don't feel too bad ... I was off testing that darn UK and ready to say a few words when I peeked in the tables and noticed that cute little GB and thought ... geesh I am such a user sometimes ... :lamo:

Sometimes coding and hunting down answers for forum posts is not a good excercise in multi-tasking ... :smartass: