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Checkout "loops"

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6 Oct 2006, 10:23 AM
#1
sam18204 avatar

sam18204

New Zenner

Join Date:
Aug 2006
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Checkout "loops"

Hello! I am configuring my 3rd Zen Cart and I ran into trouble where the checkout is "stuck" at Step One (main_page=checkout_shipping) and does not reach the next step. I have searched this forum and double checked everything that was suggested (made sure I had shipping and payment mods installed, checked on different browsers, made sure cookies were okay etc.)

I am using the Table Rate and Paypal only. Please let me know if you have any ideas I can try to fix this.

Thanks in advance.

6 Oct 2006, 1:27 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
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62,757
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Re: Checkout "loops"

Check the Shipping Modules ...

Which Shipping Modules are installed?

If UPS and/or USPS do you have your 5 digit Zip Code set?

Do you have any Shipping Modules showing on the checkout_shipping?

Do you have Zones preventing the Shipping Modules from showing?

What version Zen Cart?

Clean install or upgrade? If an upgrade, from what version and how did you upgrade?

Linda McGrath
If you have to think ... you haven't been zenned ...

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6 Oct 2006, 1:29 PM
#3
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Checkout "loops"

On the Table Shipping module ...

What method are you using? Price, Weight or Items?

If weight, do all Products have weight or do some have 0 weight?

Does 0 weight mean Free Shipping?

Does installing the Free Shipping Module freeshipper change the checkout_shipping?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!