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customer Nofitication list NO EMAILS????

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9 Oct 2006, 6:12 AM
#1
wickedklown avatar

wickedklown

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customer Nofitication list NO EMAILS????

it seems that my customers which have selected items to be notified of stock status changes and edits are not getting emails.

i tested this myself, and it seems that its not sending them.

is there anything that i have to change or enable for this to function?

please help me as my customers are upset.. heh

thanks a bunch
wicked

9 Oct 2006, 7:04 AM
#2
drbyte avatar

drbyte

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Re: customer Nofitication list NO EMAILS????

All product notifications are done manually by ... you.
It is not an automated thing.

  1. Customers sign up to be on the notifications list for individual (or "all") products.
  2. You, the shopowner, periodically send out newsletter notifications for various products. When selecting the audience to receive said notifications, you can choose which product-notification-lists to include when sending.
  3. Customers read the notifications you send, and come back to shop.
9 Oct 2006, 2:59 PM
#3
wickedklown avatar

wickedklown

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Re: customer Nofitication list NO EMAILS????

DrByte:

All product notifications are done manually by ... you.
It is not an automated thing.

  1. Customers sign up to be on the notifications list for individual (or "all") products.
  2. You, the shopowner, periodically send out newsletter notifications for various products. When selecting the audience to receive said notifications, you can choose which product-notification-lists to include when sending.
  3. Customers read the notifications you send, and come back to shop.

where do i include the product notification lists? i looked under send email, but there is nothing about product notification..

where do i select those that are waiting to be notified about a product.

9 Oct 2006, 3:11 PM
#4
louis avatar

louis

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Re: customer Nofitication list NO EMAILS????

In ADMIN select "Newsletter and Product Notifications Manager" then click on "new newsletter".
The news letter box opens.
Change the module from newsletter to product_notification.
Create your newsletter and save.
LOCK your newsletter.
Click on SEND and see the product options screen.