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Error When Adding/Editing Product Description "an appropriate representation ..."

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9 Oct 2006, 7:57 PM
#1
bombknex avatar

bombknex

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Error When Adding/Editing Product Description "an appropriate representation ..."

Hi there folks,

I'm getting the following error when I try to enter OR edit a product description:

Not Acceptable
An appropriate representation of the requested resource /zc/admin/product.php could not be found on this server.

I've tried changing from the HTMLArea editor to plain text, deleting the product and re-adding it, adding a fresh product but nothing seems to work.

The strange thing is I seem to be able to edit other information for a product. It's just the description that I'm all of a sudden having issues with. And like I said it was working find just a couple hours ago.

Any ideas? Any help would be much appreciated.

Thanks,
Jonah

9 Oct 2006, 8:28 PM
#2
drbyte avatar

drbyte

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Re: Error When Adding/Editing Product Description "an appropriate representation ..."

mod_security is your problem. Your host has likely just enabled it or changed its restrictions.

http://www.zen-cart.com/forum/showthread.php?t=47109
http://www.zen-cart.com/forum/showthread.php?t=46334
http://www.zen-cart.com/forum/showthread.php?t=48359

You could try adding the following to the bottom of your /admin/.htaccess file as a possible workaround:

<IfModule mod_security.c>
    SecFilterEngine Off
    SecFilterScanPOST Off
</IfModule>

.
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9 Oct 2006, 9:54 PM
#3
bombknex avatar

bombknex

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Re: Error When Adding/Editing Product Description "an appropriate representation ..."

That seems to have worked. Thanks much DrByte!

  • Jonah