New Zenner
- Join Date:
- Mar 2006
- Location:
- Reading, Berkshire, U.K
- Posts:
- 36
- Plugin Contributions:
- 0
Email issues (Don't receive any emails sent including order confirmation)
Hi, I have been having trouble with sending/receiveing emails ever since I upgraded to 1.3.5. When a customer places and order they don't receive the account creation email or order confirmation and when I send emails from the admin they don't receive them either. I have installed the bugfix, looked at other peoples forum posts and followed the email troubleshooter, but still can't get it to work. Details of the email settings are below:
Title Value Action
E-Mail Transport Method smtpauth
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails false
Verify E-Mail Addresses Through DNS false
Send E-Mails true
Email Archiving Active? true
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Emails must send from known domain? Yes
Email Admin Format? TEXT
Send Copy of Order Confirmation Emails To Order [email protected], Order [email protected]
Send Copy of Create Account Emails To - Status 0
Send Copy of Create Account Emails To [email protected]
Send Copy of Tell a Friend Emails To - Status 1
Send Copy of Tell a Friend Emails To [email protected]
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To [email protected]
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To [email protected]
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected]
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To [email protected]
Send Notice of Pending Reviews Emails To - Status 1
Send Notice of Pending Reviews Emails To [email protected]
Set "Contact Us" Email Dropdown List Sales [email protected], Customer Service [email protected], Admin [email protected]
Allow Guest To Tell A Friend true
Contact Us - Show Store Name and Address 0
Send Low Stock Emails 0
Send Low Stock Emails To [email protected]
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display true
SMTP Email Account Mailbox [email protected]
SMTP Email Account Password Disclosed
SMTP Email Mail Host mail.linuxdisks.co.uk
SMTP Email Mail Server Port 25
Convert currencies for Text emails £,£:€,€
I have tried the different send setting i.e: sendmail and smtp and neither produces emails.
Many thanks in advance,
Ian