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Serious Problem out of nowhere!

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16 Oct 2006, 11:25 PM
#1
europod avatar

europod

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Serious Problem out of nowhere!

All of a sudden...

I am not getting the email notifcations about what my customers have ordered and not getting their emails via the site.

This has come from nowhere! One moment it was working perfectly and the next it is not! I have changed nothing!

Help Much Appreciated!

16 Oct 2006, 11:28 PM
#2
Kim avatar

Kim

Obaa-san

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Re: Serious Problem out of nowhere!

Payment method being used?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

16 Oct 2006, 11:34 PM
#3
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europod

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Re: Serious Problem out of nowhere!

it is paypal...

17 Oct 2006, 2:12 AM
#4
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europod

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Re: Serious Problem out of nowhere!

Ok I have read through the forums and it seems I have to get rid of my meta_tags.php

This is okay but once I delete it I get an error upon visiting my website.

I fixed this error at the english.php

But then I get a new error at https://www.mywebsite.com/admin

And I cannot fix this error so I have to reverse back and add the files again...

17 Oct 2006, 3:44 AM
#5
kobra avatar

kobra

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Re: Serious Problem out of nowhere!

The site you have referenced as receiving an error is not ZenCart....

Zen-Venom Get Bitten

17 Oct 2006, 8:55 AM
#6
kuroi avatar

kuroi

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Re: Serious Problem out of nowhere!

As you hadn't changed anything in Zen Cart and were referring to emails generated by orders and (I assume) from the contact page (i.e. two completely different parts of Zen Cart's code), this sounds more like a problem with your server environment and specifically your mail server.

Do you have any other applications on your server that generate emails (other than that which you usually use to send emails from your desktop which is usually different) and if so, are they still working and which mailing method do they use? You may want to ask your web host whether other people have reported similar problems.

(and put the other files back how they were, it's unlikely that they're involved)

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(Questions answered in the forum only - so that any forum member can benefit - not by personal message)