RMA module

Been evaluating software for a long time and I came back here to see what's new....

Has anything been done with a product returns (RMA) module? If you sell stuff, some is going to come back, so this is a must-have.

I think osCommerce and X-Cart are the only ones that offer returns modules. osCommerce was too labor-intensive and I'm tempted to give X-Cart a try, but don't know how long term support is from Russia.

I was wondering as a workaround, if an item called "repair order" could be set up to have a price of zero and free shipping. The customer orders this, prints out the confirmation and includes a copy with the returned product. We get the item and someone here modifies the order to reflect any credits or repair charges.

I see this forum is getting like the osCommerce or Microsoft forums. Questions get buried quickly by the huge volume of incoming questions, that they seldom get answered. Good to see ZenCart is becoming popular.

fiedlerh:

I see this forum is getting like the osCommerce or Microsoft forums. Questions get buried quickly by the huge volume of incoming questions, that they seldom get answered. Good to see ZenCart is becoming popular.

May be you don't know, many questions already answered. However, similar question repeatedly asked.
And from recall, I had answered questions related to a same /similar topic, may be over 30 to 50 times.

Return to your topic, there is a topic about that.
Return Authorization mod issues...

And mentioned about a updated file in the
Post #4

And the download link
returnUpdate.zip

.

Does anybody have a list of feature for this mod?
Does it only allow returns to be made on orders originating thru ZenCart?
Does it email the customer a packing slip to print out and include?