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websiteoptimization.com returns 403 error

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28 Oct 2006, 3:13 AM
#1
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mafiasam

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websiteoptimization.com returns 403 error

okay I thought my site http://www.oldwestgames.com was completely viewable and almost xhtml compliant but when I try and test my site through http://www.websiteoptimization.com it returns a 403 forbidden error and won't go any further.

what's going on?

i get traffic. i've had sales. however i recently added ssl and credit card merchant services. could this be the problem. since the main page is not ssl i'm thinking that's not the problem.

please help.

thanks in advance

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30 Oct 2006, 8:39 PM
#2
phid avatar

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Re: websiteoptimization.com returns 403 error

Mine did the same thing. Got the 403 error. Maybe it has something to do with ZC or the way we have our sites configured.

30 Oct 2006, 9:17 PM
#3
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Re: websiteoptimization.com returns 403 error

If you turn off the SEO URL contrib does it work?

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30 Oct 2006, 11:07 PM
#4
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Re: websiteoptimization.com returns 403 error

Phid:

Mine did the same thing. Got the 403 error. Maybe it has something to do with ZC or the way we have our sites configured.

I'm glad I'm not the only one. lol.

Kim:

If you turn off the SEO URL contrib does it work?

No, but I only turned it off for about a minute or so. Still returned the error. I just hope that important search engine functions aren't being misdirected or turned away.

thanks guys.

let me know if you find out anything. i'm not going to worry about it too much. maybe i'll write these guys and see if they understand why it would return results like that.

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30 Oct 2006, 11:27 PM
#5
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Re: websiteoptimization.com returns 403 error

If anyone is referring to Web Page Analyzer, I didn't have a problem? Not using the SEO URL Mod though.

The learning is in the doing.

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30 Oct 2006, 11:53 PM
#6
mafiasam avatar

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Re: websiteoptimization.com returns 403 error

Website Rob:

If anyone is referring to Web Page Analyzer, I didn't have a problem? Not using the SEO URL Mod though.

hmmmmm....
i'll post a link to this thread in that forum and see if we can get some answers...

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31 Oct 2006, 12:15 AM
#7
mafiasam avatar

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Re: websiteoptimization.com returns 403 error

mafiasam:

hmmmmm....
i'll post a link to this thread in that forum and see if we can get some answers...

here's the post on that thread
http://www.zen-cart.com/forum/showthread.php?t=35034&page=34

mafiasam:

well, here's an interesting thread that you might want to check out.
http://www.zen-cart.com/forum/showthread.php?t=50033
i've been getting a 403 error when trying to get my page analyzed at http://www.websiteoptimization.com/
I wasn't sure what it was but then there was a suggestion that it might be seo urls because one poster replied that he had no problem but he doesn't use seo urls.

just wanted to let you know that this issue was there

i'm not even sure what kind of impact it has on anything but maybe we could track down the cause and research it a little for future optimization...?

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31 Oct 2006, 1:08 AM
#8
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Re: websiteoptimization.com returns 403 error

check your htaccess file to ensure you haven't banned 72.51.34.164 .. thats the IP the analyzer uses

if that still does not work.. check your robots.txt file

31 Oct 2006, 4:09 AM
#9
mafiasam avatar

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Re: websiteoptimization.com returns 403 error

getyourgameshere.com:

check your htaccess file to ensure you haven't banned 72.51.34.164 .. thats the IP the analyzer uses

if that still does not work.. check your robots.txt file

Definitely not the htaccess file

php_flag session.use_trans_sid off
php_flag register_globals off

Options +FollowSymLinks
RewriteEngine On
RewriteBase /

From Ultimate SEO URLs

RewriteRule ^(.)-p-(.).html$ index.php?main_page=product_info&products_id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.)-c-(.).html$ index.php?main_page=index&cPath=$2&%{QUERY_STRING} [L]
RewriteRule ^(.)-m-([0-9]+).html$ index.php?main_page=index&manufacturers_id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.
)-pi-([0-9]+).html$ index.php?main_page=popup_image&pID=$2&%{QUERY_STRING} [L]
RewriteRule ^(.)-pr-([0-9]+).html$ index.php?main_page=product_reviews&products_id=$2&%{QUERY_STRING} [L]
RewriteRule ^(.
)-pri-([0-9]+).html$ index.php?main_page=product_reviews_info&products_id=$2&%{QUERY_STRING} [L]

For Open Operations Info Manager

RewriteRule ^(.*)-i-([0-9]+).html$ index.php?main_page=info_manager&pages_id=$2&%{QUERY_STRING} [L]

For dreamscape's News & Articles Manager

RewriteRule ^news/?$ index.php?main_page=news&%{QUERY_STRING} [L]
RewriteRule ^news/rss.xml$ index.php?main_page=news_rss&%{QUERY_STRING} [L]
RewriteRule ^news/archive/?$ index.php?main_page=news_archive&%{QUERY_STRING} [L]
RewriteRule ^news/([0-9]{4})-([0-9]{2})-([0-9]{2}).html$ index.php?main_page=news&date=$1-$2-$3&%{QUERY_STRING} [L]
RewriteRule ^news/archive/([0-9]{4})-([0-9]{2}).html$ index.php?main_page=news_archive&date=$1-$2&%{QUERY_STRING} [L]
RewriteRule ^news/(.)-a-([0-9]+)-comments.html$ index.php?main_page=news_comments&article_id=$2&%{QUERY_STRING} [L]
RewriteRule ^news/(.
)-a-([0-9]+).html$ index.php?main_page=news_article&article_id=$2&%{QUERY_STRING} [L]

All other pages

Don't rewrite real files or directories

RewriteCond %{REQUEST_FILENAME} !-f [NC]
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*).html$ index.php?main_page=$1&%{QUERY_STRING} [L]

or the robots.txt file
it might as well be empty

#robots.txt

no restrictions imposed

OldWestPokerSupplies.com – Custom Poker Chips and Other Professional Poker Supplies
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31 Oct 2006, 6:23 AM
#10
drbyte avatar

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Re: websiteoptimization.com returns 403 error

What's in your /.htaccess file ?

.
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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31 Oct 2006, 7:22 AM
#11
mafiasam avatar

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Re: websiteoptimization.com returns 403 error

DrByte:

What's in your /.htaccess file ?

my public html has an htaccess file and it is posted above in my last comment.

the includes also has an htaccess file and that is posted below

$Id: .htaccess 1105 2005-04-04 22:05:35Z birdbrain $

This is used with Apache WebServers

The following blocks direct HTTP requests in this directory recursively

For this to work, you must include the parameter 'Limit' to the AllowOverride configuration

Example:

#<Directory "/usr/local/apache/htdocs">

AllowOverride Limit

'All' with also work. (This configuration is in your apache/conf/httpd.conf file)

This does not affect PHP include/require functions

Example: http://server/catalog/includes/application_top.php will not work

<Files *.php>
Order Deny,Allow
Deny from all
</Files>
Options +FollowSymLinks

could this be the problem?

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31 Oct 2006, 7:31 AM
#12
drbyte avatar

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Re: websiteoptimization.com returns 403 error

Wow ... how did I miss that.
Nothing stands out immediately; however, I would try the following:

  1. Check your server's errorlog to find out exactly why the 403 error is being delivered.

  2. Turn off the SEO module and remove all but the first 3 lines of your public_html/.htaccess file ... just for a few minutes while you test accessing from WSO site again.

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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

31 Oct 2006, 9:20 AM
#13
mafiasam avatar

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Re: websiteoptimization.com returns 403 error

DrByte:

Wow ... how did I miss that.
Nothing stands out immediately; however, I would try the following:

  1. Check your server's errorlog to find out exactly why the 403 error is being delivered.

  2. Turn off the SEO module and remove all but the first 3 lines of your public_html/.htaccess file ... just for a few minutes while you test accessing from WSO site again.

Did everything you suggested

  1. the error log doesn't show a 403 forbidden error being thrown. it only shows "file does not exist" errors for favicon.ico and some content that was removed from my server months ago.

2.turned off the module and edited the htaccess file as suggested for over fifteen minutes. no change at all.

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31 Oct 2006, 9:26 AM
#14
drbyte avatar

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Re: websiteoptimization.com returns 403 error

Puzzling. Maybe it's following a link on your site and throwing the error that way?

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31 Oct 2006, 9:33 AM
#15
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Re: websiteoptimization.com returns 403 error

Does it make any difference after cleaning up your XHTML validation errors ? (granted, they're minor)
http://validator.w3.org/check?verbose=1&uri=http://www.oldwestgames.com/

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Donate to: DrByte directly or to the Zen Cart team as a whole

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31 Oct 2006, 11:27 AM
#16
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Re: websiteoptimization.com returns 403 error

DrByte:

Does it make any difference after cleaning up your XHTML validation errors ? (granted, they're minor)
http://validator.w3.org/check?verbose=1&uri=http://www.oldwestgames.com/

Still nothing. I usually only have about five - the errors that I am forced to include to get my page to display appropriately ( http://www.zen-cart.com/forum/showthread.php?t=49391 ) but I recently added some code to a sidebox and had incurred some additional penalties, lol.

anyways, no that didn't help even when the page was xhtml transitional.

thanks Dr Byte you're like Dr House you'll figure it out i know you will. lol.

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31 Oct 2006, 12:18 PM
#17
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Re: websiteoptimization.com returns 403 error

The web analyzer has probably been banned server wide by your server admin.

31 Oct 2006, 10:33 PM
#18
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Re: websiteoptimization.com returns 403 error

dreamscape:

The web analyzer has probably been banned server wide by your server admin.

i'll check that, thanks

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31 Oct 2006, 11:00 PM
#19
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Re: websiteoptimization.com returns 403 error

dreamscape:

The web analyzer has probably been banned server wide by your server admin.

that was it.

according to my tech support

mod_security is picking up their header user-agent as not valid therefore it's being blocked. The internet is a seedy place nowadays unfortunately, and anything out of the ordinary is blocked.

thanks guys

i didn't even think about that. stupid stupid stupid.

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31 Oct 2006, 11:01 PM
#20
Kim avatar

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Re: websiteoptimization.com returns 403 error

Thank you for following up on the problem and letting us know that it isn't a Zen Cart issue after all.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.