Session Expired When Checking Out

28 Oct 2006, 1:28 PM

#1

redge

New Zenner

Join Date:: Sep 2006
Posts:: 33
Plugin Contributions:: 0

Session Expired When Checking Out

THIS IS MY CUSTOMER'S MESSAGE TO ME WHEN HE CAN'T GET THE ORDER TO PAY ON MY WEBSITE....

--- having trouble with your web page trying to pay with pay pal keeps saying
session expired

I THINK I HAD 2 CUSTOMERS NOW WITH THE SAME PROBLEM SO I HAD TO SEND THEM PAYPAL INVOICE MANUALLY EVERY TIME.

THANK YOU HELPFUL PEOPLE OF ZEN CART!
YOU ARE THE BEST!

REDGE

28 Oct 2006, 3:34 PM

#2

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Session Expired When Checking Out

What are your settings in Configuration ... Session Settings ...

What version of Zen Cart are you running?

Have you an URL that we can peek at?

Linda McGrath
If you have to think ... you haven't been zenned ...

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28 Oct 2006, 4:00 PM

#3

redge

New Zenner

Join Date:: Sep 2006
Posts:: 33
Plugin Contributions:: 0

Re: Session Expired When Checking Out

https://www.legendkaraokehits.com

and i attached the session settings...

thanks ajeh!

28 Oct 2006, 4:02 PM

#4

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Session Expired When Checking Out

Can you lose the Frames?

This can cause a lot of problems on a site ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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28 Oct 2006, 4:04 PM

#5

redge

New Zenner

Join Date:: Sep 2006
Posts:: 33
Plugin Contributions:: 0

Re: Session Expired When Checking Out

what do you mean Frames?

28 Oct 2006, 4:10 PM

#6

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Session Expired When Checking Out

Your whole site is inside a Frame ... things do not work well nor do spiders like Frames when spidering your site ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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28 Oct 2006, 4:22 PM

#7

redge

New Zenner

Join Date:: Sep 2006
Posts:: 33
Plugin Contributions:: 0

Re: Session Expired When Checking Out

I understand what you mean now.
I just pointed my new domain name https://www.legendkaraokehits.com to where the exact directory my shop is installed. Do you know how can I avoid that?

thanks!
Redge