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USPS Shipping Not Showing Up

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Started by scottyg on 31 Oct 2006, 8:54 AM · Views: 4,100

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31 Oct 2006, 8:54 AM
#1
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USPS Shipping Not Showing Up

I have installed and enabled the USPS Shipping Module but it is not showing up when I check it by using the estimate shipping button. I beleive for production mode you have to have an account with USPS, I have both types of accounts with them, one for shipping tools and a regular account. With the tools account they sent an IS but no password in the email.
Any help is appreciated. Thanks

31 Oct 2006, 9:04 AM
#2
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Re: USPS Shipping Not Showing Up

Does USPS show up during checkout ?

What version of Zen Cart are you using?

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31 Oct 2006, 9:06 AM
#3
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Re: USPS Shipping Not Showing Up

Yes but I get that common error message " Unable to find a quote suitable for your mailing address .......

31 Oct 2006, 9:11 AM
#5
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Re: USPS Shipping Not Showing Up

  1. What is your store's ZIP code as defined in Admin->Configuration->Shipping/Packaging?
  2. What is your test customer's ZIP code ?
  3. What is the weight of the order you're testing?
  4. What delivery options have you enabled in your USPS settings? Try enabling "more" of them.
  5. In Admin->Configuration->Shipping/Packaging, what are your tare settings? (okay, it doesn't say "tare", but that's what it is ... list all your settings from that section)

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31 Oct 2006, 9:20 AM
#6
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Re: USPS Shipping Not Showing Up

  1. 61832
  2. test is the same: 61832
  3. 10 lbs.
  4. I have enabled all with no luck
  5. Tare Settings: If you mean "Package Tare Small to Medium - added percentage:weight" it is set to 0:3
31 Oct 2006, 9:23 AM
#7
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Re: USPS Shipping Not Showing Up

  1. 61832
  2. test is the same: 61832
  3. 10 lbs.
  4. I have enabled all with no luck
  5. Tare Settings: If you mean "Package Tare Small to Medium - added percentage:weight" it is set to 0:3

In number one (1) question the zip code is set to 60540 not 61832

I have these items drop shipped from that zip code

31 Oct 2006, 9:24 AM
#8
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Re: USPS Shipping Not Showing Up

Then the problem is likely related to any of:

  1. server firewall is blocking external communication on port 80
  2. server PHP configuration has blocked/prohibited use of fileopen() calls to external sites
  3. you've entered an invalid USPS user ID (password is irrelevant anymore)

You might get a bit of information by editing your /includes/modules/shipping/usps.php file as follows:
approx line 416:```
// mail('[email protected]','USPS rate quote response',$body,'From: [email protected]');

a) remove the // at the front
b) change "[email protected]" in both places to your own email address
c) try testing some quotes
If you get no extra emails containing USPS quote data, then the problem is #1 or #2 above.
If you do get some emails with raw USPS data, post that data here.

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Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

31 Oct 2006, 9:39 AM
#9
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Re: USPS Shipping Not Showing Up

I have tried in production mode with an error saying I dont have permission to that server etc. I beleive thats because I have not asked them to switch me to the production server.
When I tried in Test Mode I get this error message:

<?xml version="1.0"?>

<Error><Number>-2147219040</Number><Source>SOLServerRatesTest;SOLServerRatesTest.Rate_Respond</Source><Description>RateRequest is no longer supported. Use RateV2Request for canned tests.</Description><HelpFile></HelpFile><HelpContext>1000440</HelpContext></Error>

31 Oct 2006, 9:46 AM
#10
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Re: USPS Shipping Not Showing Up

scottyg:

I beleive thats because I have not asked them to switch me to the production server.

USPS will only give usable quotes if your account is on the production server.

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31 Oct 2006, 9:47 AM
#11
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Re: USPS Shipping Not Showing Up

So thats my whole problem, I simply need to have them switch my account to the production server then set Zen to Production?

31 Oct 2006, 9:52 AM
#12
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Re: USPS Shipping Not Showing Up

Yes.

And plan on upgrading to a newer version of Zen Cart too ... instructions pertaining to this fact were clarified in v1.3.5.

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Zen Cart - putting the dream of business ownership within reach of anyone!
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Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.