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How to change product image..?

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2 Nov 2006, 1:32 AM
#1
tony_sar avatar

tony_sar

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How to change product image..?

Hello.
I have latest zen installed.
i added same image to few products.. but now i need to have two of those images to show "No Image " graphic that is supplied with zen .
how can i do that ?
somone suggested to type NONE in the image upload field , but when i do that , Preview button is no longer works.. and i can not update the page..

any suggestion ?

thanks

2 Nov 2006, 2:41 AM
#2
ajeh avatar

ajeh

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Re: How to change product image..?

If you have Zen Cart v1.3.6 ... just click the Radio Button for Delete Image YES ...

It will remove it from the database for you ...

Linda McGrath
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2 Nov 2006, 10:54 AM
#3
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Re: How to change product image..?

Thanks..

for some reason i tought that removes the image from the folder :blush:

2 Nov 2006, 2:49 PM
#4
ajeh avatar

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Re: How to change product image..?

No, because you may be using the image in multiple locations and ways, we only remove it from the database for the Product you specify ...

Linda McGrath
If you have to think ... you haven't been zenned ...

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7 Dec 2006, 4:35 PM
#5
pleitch avatar

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Re: How to change product image..?

How about if you don't have v1.3.6 installed yet?

In the process to get there but as of today we are still at 1.3.4 (don't ask, heh), in the meantime it would be great if we could find out how to delete product images. I have the exact same issue as this person.

thanks


Letting Zen Cart give me migraines since '06!

Phil Leitch
http://unwounddesign.com

21 Jan 2007, 9:54 PM
#6
headache avatar

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Re: How to change product image..?

i am completely stuck with an image problem.

have saved three types of images, small, _MED, _LRG. all with the same filename but saved on my desktop in small, _MED, and _LRG folders.

i then uploaded all my _MED, to _MED and _LRG to _LRG via ftp, ready for when i uploaded all the small pics.

i then went to the edit product page and attempted to upload small image of the product from my desktop small folder.

but the old picture comes back!

i had already uploaded all the images via the 'add product' pages. some 30-40 images, and the site was working perfectly.

i wanted to replace all the old images with my new small images. the new images have the same filenames. just the actual picture that's changed.

but even though i upload the new image, and check the over write existing file, the old image comes back!!

after this happened a few times, i went in and deleted all the pictures from images via my ftp thinking i would be starting from fresh.

after i uploaded one of my new pics, the file name appeared in images, but the old picture showed on website instead?!?

i then downloaded that picture to my desktop and it WAS the new picture! so where did the old pic come from?

also, if i go to the edit product page, and instead of attempting to upload my new picture, simply check the delete picture button, the old picture disappears.

it only reappears when i try to upload the new picture (which has the same filename).

what am i missing?....

22 Jan 2007, 3:33 PM
#7
Kim avatar

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Re: How to change product image..?

Have you cleared your Browser's cache?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

22 Jan 2007, 3:57 PM
#8
headache avatar

headache

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Re: How to change product image..?

i am completely stuck with an image problem.

have saved three types of images, small, _MED, _LRG. all with the same filename but saved on my desktop in small, _MED, and _LRG folders.

i then uploaded all my _MED, to _MED and _LRG to _LRG via ftp, ready for when i uploaded all the small pics.

i then went to the edit product page and attempted to upload small image of the product from my desktop small folder.

but the old picture comes back!

i had already uploaded all the images via the 'add product' pages. some 30-40 images, and the site was working perfectly.

i wanted to replace all the old images with my new small images. the new images have the same filenames. just the actual picture that's changed.

but even though i upload the new image, and check the over write existing file, the old image comes back!!

after this happened a few times, i went in and deleted all the pictures from images via my ftp thinking i would be starting from fresh.

after i uploaded one of my new pics, the file name appeared in images, but the old picture showed on website instead?!?

i then downloaded that picture to my desktop and it WAS the new picture! so where did the old pic come from?

also, if i go to the edit product page, and instead of attempting to upload my new picture, simply check the delete picture button, the old picture disappears.

it only reappears when i try to upload the new picture (which has the same filename).

what am i missing?....

23 Jan 2007, 12:17 AM
#9
ajeh avatar

ajeh

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Re: How to change product image..?

Reposting the same question does not help very much and it would be better to instead provide more information ...

Are you sure you are:

1 working on the same server

2 working on the same domain

3 working in the same directory

4 your admin and catalog configuration files are using the same database on the same server:
/includes/configure.php
/admin/includes/configure.php

If you make a new product, with an unique image, do you see it in your Catalog?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

23 Jan 2007, 11:02 AM
#10
headache avatar

headache

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Re: How to change product image..?

Ajeh:

Reposting the same question does not help very much and it would be better to instead provide more information ...

Are you sure you are:

1 working on the same server

2 working on the same domain

3 working in the same directory

4 your admin and catalog configuration files are using the same database on the same server:
/includes/configure.php
/admin/includes/configure.php

If you make a new product, with an unique image, do you see it in your Catalog?
firstly, apologies for re-posting. i did not see the reply before and i am new to this so i'm not confident anyone may have actually seen the question. don't know if i'm putting my questions in the right place. is there just a post new question button that i'm missing? at the moment i'm looking for similar things and posting on there...

anyway, i don't know what to say but i think it must have had something to do with my computer or server cos it 'fixed' itself. i gave up on it that day and when i went online next day, it was doing what it was supposed to do.

in answer to your questions. they're all yes....

it would be nice to know for certain what the problem was for future reference so now you know the answers to your questions, are you able to say what was causing it?

have another couple of problems i hope you can help with:

  1. when a product comes up a box appears below saying 'customers also bought' - how do i remove this? or change the position? or change the number of rows (can change columns)
  2. in ie7 product appears above, 'also bought' box appears below, with 'add to cart' or 'login for price' button to the right. looks correct. in firefox the 'also bought' box stretches right across so that the add to cart/login button is 'overlayed' over the right hand part of it. i don't know much about firefox and ie but i always hear firefox is better. in this case, it does not appear to be displaying correctly. how do sort this out?
  3. another firefox issue - when you go on main page in ie7 categories display correctly in centre of screen. in firefox, cues an repairs/alterations are 'doubled up'. any ideas?

https://www.handmadecues.com/zen

thanks for any help you can give :)

28 Jan 2007, 1:26 PM
#11
headache avatar

headache

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Re: How to change product image..?

don't want to repeat myself but have not seen a reply to my last post. can anyone help?

28 Jan 2007, 2:10 PM
#12
kobra avatar

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Re: How to change product image..?

Best to not hijack a post by adding your issue to the end as many think that it has been answered. Start you own post in the future.

anyway, i don't know what to say but i think it must have had something to do with my computer or server cos it 'fixed' itself. i gave up on it that day and when i went online next day, it was doing what it was supposed to do.

in answer to your questions. they're all yes....

it would be nice to know for certain what the problem was for future reference so now you know the answers to your questions, are you able to say what was causing it?
Many times this is a browser caching issue and by clearing your browser cache you can see the new information(F5) for most browsers.

  1. when a product comes up a box appears below saying 'customers also bought' - how do i remove this? or change the position? or change the number of rows (can change columns)
    Looks like you got this squared if not post a link to the page in question.
  2. in ie7 product appears above, 'also bought' box appears below, with 'add to cart' or 'login for price' button to the right. looks correct. in firefox the 'also bought' box stretches right across so that the add to cart/login button is 'overlayed' over the right hand part of it. i don't know much about firefox and ie but i always hear firefox is better. in this case, it does not appear to be displaying correctly. how do sort this out?
    IE is quirky and self corrects(guesses) at some errors. Best to design in the most compliant browser FF is a good one and then if there are IE issues correct for the quirks.
  3. another firefox issue - when you go on main page in ie7 categories display correctly in centre of screen. in firefox, cues an repairs/alterations are 'doubled up'. any ideas?
    Looking I also did not see this issue.

BTW: How do you stack up to Meucci or Schon ??

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29 Jan 2007, 1:40 PM
#13
headache avatar

headache

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Re: How to change product image..?

kobra:

Best to not hijack a post by adding your issue to the end as many think that it has been answered. Start you own post in the future.

Many times this is a browser caching issue and by clearing your browser cache you can see the new information(F5) for most browsers.

Looks like you got this squared if not post a link to the page in question.

IE is quirky and self corrects(guesses) at some errors. Best to design in the most compliant browser FF is a good one and then if there are IE issues correct for the quirks.

Looking I also did not see this issue.

BTW: How do you stack up to Meucci or Schon ??
cheers for reply.

hijack? like i said in the post i don't know if i'm doing this right. how do i actually start a new post? have looked everywhere for a button but i can't see it... :(

anyway, i had done the f5 thing (loads of times actually). just did not work. was only next day when i could view it properly. MUST have something to with my browser but it was doing it in ff and ie...

about ff and ie, my point is that my zen cart is not displaying correctly (i think) in ff but it is in ie7. which surprised me.

have not sussed the problems at all. if you have time to register (sorry but shop is live now - just put kobra as your name and make up the rest if you want and i'll authorise you straight away), go to cases, python half leather, and click 3pc blue. you'll see the box come up. look in ie7 and ff to see what i mean.

so, to recap, my problems/questions are:

  1. when a product comes up, a box appears below product saying 'customers also bought' - how do i remove this? or change the position? or change the number of rows (can change columns ok)
  2. in ie7 product appears above, 'also bought' box appears below, with 'add to cart' or 'login for price' button to the right. looks correct. in firefox the 'also bought' box stretches right across so that the add to cart/login button is 'overlayed' over the right hand part of it. i don't know much about firefox and ie but i always hear firefox is better. in this case, it does not appear to be displaying correctly. how do i sort this out? can i adjust position of cart button?
  3. another firefox issue - when you go on main page in ie7, categories display correctly in centre of screen. in firefox, cues and repairs/alterations are 'doubled up'. firstly can you see it, and secondly any ideas?

thanks, looking forward to your reply.

p.s. don't forget to tell me how i start a new post.

29 Jan 2007, 1:54 PM
#14
kobra avatar

kobra

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Re: How to change product image..?

headache,

when you are in a forum (not viewing a thread) there is an icon "Start New Thread" in the upper left. About the same location as the reply icon when you are viewing a thread

I will take a look when I get a chance.

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29 Jan 2007, 2:25 PM
#15
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headache

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Re: How to change product image..?

ok cheers. just to let you know my server is apparently down at moment so if you cant view it, try later. cheers.