National Australia Bank Internet Merchant Options

Brad, sounds like exactly what I have worked out.

I am waiting on a call back about what options NAB have for me. I am also looking at other banks, but at this point I cant find another bank really that has a module for zencart.

I dont want to have to pay another gateway money in order to use the NAB gateway. Looks like it might be the only option.

I will update you on what I hear from NAB. I might end up just getting basic CC merchant services and manually processing the CC transactions via a manual process be it phone IVR or local terminal

I'm curious to know what you found out.

I too am trying to decide what's the best gateway option.

We ended up using Eway as a payment gateway, purely because it suited our requirements better. It is just a matter of going through the gateway providers and making some calls to them to get the best deal that suits your requirements.

hope this helps

Eway's pricing structure looked at bit steep. Did you every look at DirectOne? You can buy bulk transactions that bring the price down to around 25 cents per transaction (and no annual fees!)? I may end up going with them.

However, I would still like to know if NAB will let me use their gateway module. Do they still support it?

We've been using the NAB Payment Gateway at www.scubadoctor.com.au for some time.

Last last year we started to get intermittent problems. Sometimes the payment would go through, but we'd get no order in Zen Cart. We've not bee able to fix it and simply soldiered on handling the problem when it occured.

However, the other day National Australia Bank made some changes to their gateway and now nothing works.

We'd appreciate any help from someone who understands Zen Cart payment gateways and can help us get the module working again.

Anyone else struch this problem and already resolved it?

Best Regards, Lloyd Borrett.

lloyd_borrett:

We've been using the NAB Payment Gateway at www.scubadoctor.com.au for some time.

Last last year we started to get intermittent problems. Sometimes the payment would go through, but we'd get no order in Zen Cart. We've not bee able to fix it and simply soldiered on handling the problem when it occured.

However, the other day National Australia Bank made some changes to their gateway and now nothing works.

Best Regards, Lloyd Borrett.

We are using NAB for our credit card payments and have had the problem you mention with payments going through but no order. Was a big problem until I worked out how to look up the shopping cart contents for the customer and fill the order that way - then it just became an irritant. We had this problem right from the start but not frequently enough to warrant looking into it.

However, since the upgrade from NSIPS to NAB Transact, we can no longer process payments larger than $1000 as something is putting in an extra comma in the thousands ie. orders of $999.99 and less go through fine, anything larger gets blocked as an invalid number. If we're lucky, the customer contacts us and we can do the transaction manually but as you all know, mostly the customer just goes away frustrated and doesnt tell you about it.

I am trying to chase my developer about it now since NAB technical support dont want to know but this is a problem. Anyone else see this? I havent got a clue coding wise so wouldnt know where to look to try and fix this.

cheers
Leah Lane
https://www.aussiesapphire.com.au

G'day Leah,

We got the NAB Payment System going again last Saturday. It was passing the same order number every time and NAB no longer let that happen. So specifying a different number each time got us back in action.

I think you might be on the right track about the commas in the amount being passed to NAB. Can't say I've noticed if it's only been orders above this amount that have had the problem.

However, I've alway suspected it might be someting to do with invalid punctuation characters being passed through in names, amounts or whatever.

I'm not sure where code would need to change to remove them though. Might see if I can get the developer of the module to help us.

Best Regards, Lloyd Borrett.

Hi Leah, I would be very interested to know how you access the shopping cart, for future reference. I work on https://www.scubadoctor.com.au site (the same site as Lloyd has mentioned)

We are using NAB for our credit card payments and have had the problem you mention with payments going through but no order. Was a big problem until I worked out how to look up the shopping cart contents for the customer and fill the order that way - then it just became an irritant. We had this problem right from the start but not frequently enough to warrant looking into it
We have not encountered the problem since the NAB changes have been in place,
however it is early days yet and it would be good to have this access if it does recur.

Regards
Eddie

Hi All

We have had to get our IT man to redevelop the ANZ Egate plugin and he has passed it onto the original writer which is now posted into the downloads section.

So far so good it is working. We opted to deal direct with the bank instead of a third party provider (another mouth to feed).

You can see it in action here

http://shop.ozprodrivers.com.au/webshop/

Regards

Dave

ozprodrivers:

Hi All

We have had to get our IT man to redevelop the ANZ Egate plugin and he has passed it onto the original writer which is now posted into the downloads section.

So far so good it is working. We opted to deal direct with the bank instead of a third party provider (another mouth to feed).

You can see it in action here

http://shop.ozprodrivers.com.au/webshop/

Regards

Dave

And now its here: http://www.ozprodrivers.com.au/shop

Good luck,

'The IT man'

Does anyone have a module for the new NAB Transact.
Or any advice on how to go about setting it up ?
Seems like a new NAB system and theres not much info!

Thanks!

I too - like Lloyd - am looking for a solution that doesn't involve a redirect to an Australian bank web site .... mid-transaction. The ANZ eGate seems just the same as the CommWeb solution ... redirecting customers to the bank's web site. (Seems like a glorified paypal solution to me.)

Reading through this thread, it seems that no one has found anything that works. Is this true?

How about the 3rd party solutions on offer? Do they work in the background? Or do they also involve mid-transaction redirects?

(Here's some useful links for those of us looking for potential solutions: platforminteractive.com.au/index.php?id=331 )

I have created a zencart module which connects to NAB Transact payment gateway. The module is available at http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=1198

This module redirects to the payment page hosted by the bank. But, I have managed to solve the problem of orders not getting updated. The orders will get updated even if the customer closes the browser.

I am trying my best to build a module which works without redirecting -it can be done as NAB Transact has an XML API solution. But, I have to finish some paid projects first.

i2ts:

I have created a zencart module which connects to NAB Transact payment gateway. The module is available at http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=1198

This module redirects to the payment page hosted by the bank. But, I have managed to solve the problem of orders not getting updated. The orders will get updated even if the customer closes the browser.

I am trying my best to build a module which works without redirecting -it can be done as NAB Transact has an XML API solution. But, I have to finish some paid projects first.

Hi i2ts,

I've come across your nab transact module for zen cart, and it looks just what i'm after.

I have my site hosted with Justhost, and wondering if you could let me know an example of a 'public server' as you have mentioned as a prerequisite. Can i install it on Justhost at all?
Sorry dont know too much about payment modules as i took the easy but expensive way out with paypal.

My site currently uses paypal, and i dont have a ssl or private ip, but was wondering if you could let me know what else i need to implement this module successfully.

Many thanks,

colinvic

Hi colinvic,

Once a successful payment is made, the NAB Transact gateway calls your website directly (server-to-server call) and pass the payment results to the cart. Only then your cart record the order to the database.

For this to happen your website must be public. I.e. I should be able to type https://www.domain.com (or the IP address of your website) in the browser and should be able to get to your website.

If your website is already live, it is already public.

If NAB Transact can't call back the cart the order won't be recorded in the cart and you won't see the order in the cart's admin section.

Most developers install ZenCart in their local (standalone) machine during the test and used to complain the NAB Transact module is not working. That's the reason I mentioned the website should be public. As I said earlier, if your website is already live it is already public.

You don't have to have SSL cert or your own IP.

Hi

I have downloaded the NAB Transact payment gateway module and arranged for the necessary access to the NAB Transact eCommerce Hosted Payment Page.

Everything works just fine, but I still have the configuration warning on the admin for the NAB payment module that says

"*-This module is installed in a server (10.194.10.113) which may not support callback from payment processor. The cart must be publicly accesible (from outside of your network). Otherwise the payments will still be processed but the order wouldn't be created."

and

There is a warning message when the customer reaches the Checkout Step2 - Payment method that says the same thing

Can someone please advise me how I can get rid of this warning message

Regards
Alan

Hi ,

Some further information

IceBox Coolers:

Hi

I have downloaded the NAB Transact payment gateway module and arranged for the necessary access to the NAB Transact eCommerce Hosted Payment Page.

Everything works just fine, but I still have the configuration warning on the admin for the NAB payment module that says

"*-This module is installed in a server (10.194.10.113) which may not support callback from payment processor. The cart must be publicly accesible (from outside of your network). Otherwise the payments will still be processed but the order wouldn't be created."

and

There is a warning message when the customer reaches the Checkout Step2 - Payment method that says the same thing

Can someone please advise me how I can get rid of this warning message

Regards
Alan

I have deleted the '10...*', out of the code below from includes/modules/payment/nab_transact_hpp.php and the warning disappears. Can someone please tell me the significance of this check for local IP's ???. The payment module works fine, even if the browser is closed after payment, but before the customer clicks on "return to (merchant website)"

//Internal function to check if there are any warning for this module
function warnings() {
$warnings = array();
//Define the possible local IPs. These will be know private IPs
//Wild cards (,?) can be used
$localhosts = array(
'127.0.0.1',
'192.168..',
'10...',
'172.16..',
'172.17..',
'172.18..',
'172.19..',
'172.20..',
'172.21..',
'172.22..',
'172.23..',
'172.24..',
'172.25..',
'172.26..',
'172.27..',
'172.28..',
'172.29..',
'172.30..',
'172.31..'
);

Regards
Alan

Hi Alan,

Please refer to my answer dated 1st March 2010, 09:01 AM with regards to why the module checks if it's installed in a local server.

Normally 10*.. is local IP range. It seems to some of the hosting companies use this range and NAT. You have figured out how to solve this issue.

I probably should remove 10*.. from the local IP llist and upload the module again.

thanks i2ts,

I don't really understand about local ip addresses, but it's nice to have confirmation that i have done the right thing by deleting the bit of code

Regards
Alan

Has anyone using this module have any issues?

It works ok 98% of the time but on occasions I get an email from the bank but no order is generated which is quite annoying.

Would this be an issue with ZC or the bank's end not doing things correctly?

Mick