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Newsletter Question

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Started by jacque427 on 6 Nov 2006, 2:23 AM · Views: 1,710

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6 Nov 2006, 2:23 AM
#1
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jacque427

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Newsletter Question

Occassionally when sending a newsletter I get a bunch of hexidecimal character such as...

ÙŽ¬Äd`‹È3C!l©h

What would cause this?

Jacque

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7 Nov 2006, 5:59 PM
#2
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jacque427

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Re: Newsletter Question

And I guess more importantly, is it an error? And to clarify, the characters are showing up upon sending the newsletter instead of the "checkmarks".

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7 Nov 2006, 6:42 PM
#3
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Re: Newsletter Question

Are they showing in text or HTML emails?

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7 Nov 2006, 6:52 PM
#4
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Re: Newsletter Question

Kim:

Are they showing in text or HTML emails?

It's showing up on the page that comes up as the e-mails are being sent. The one that says something along the lines of your newsletter/emails are being sent, do not interrupt this process and there should be some green check marks that come up. I see the hexidecimal characters instead of the green checkmarks.

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7 Nov 2006, 7:24 PM
#5
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Kim

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Re: Newsletter Question

Hhhmmm .. try reuploading the admin/images directory. Be sure that your FTP is set on auto. Sounds like you have corrupted images.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.