Site maintenance: Sun 15 Nov, from 12:00 UTC, about 4–6 hours. Details

This cutover relies on some testing that is still incomplete so may be cancelled at short notice

Forums / Built-in Shipping and Payment Modules / Where do you fix this error message

Where do you fix this error message

Locked

Started by kdgjevre on 6 Nov 2006, 5:15 PM · Views: 2,005

Results 1 to 13 of 13
This thread is locked. New replies are disabled.
6 Nov 2006, 5:15 PM
#1
kdgjevre avatar

kdgjevre

New Zenner

Join Date:
Jun 2006
Posts:
56
Plugin Contributions:
0

Where do you fix this error message

Shipping Configuration errors!
Warning: Store Zip Code is not defined. See Configuration | Shipping/Packaging to set it.

I dont have a "Configuration" menu option.

thank you.

6 Nov 2006, 5:17 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Where do you fix this error message

Look on the menu to the left of Catalog ...

Configure ...

Shipping/Packaging ...

Define your 5 digit zip code there ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

6 Nov 2006, 9:57 PM
#3
kdgjevre avatar

kdgjevre

New Zenner

Join Date:
Jun 2006
Posts:
56
Plugin Contributions:
0

Re: Where do you fix this error message

geez call me dense but.....

The menu option Catalog is my left most menu option. There is not a menu to the left of Catalog.

Menu accross the top is:

Catalog Modules Customers Locations/Taxes Localization Reports Tools Extra.

I have been reading several help topics and they refer to Configure and I think I am in the twilight zone.

thank you

6 Nov 2006, 10:39 PM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,511
Plugin Contributions:
176

Re: Where do you fix this error message

  1. Are you the primary administrator of your site?
  2. Did you install this site yourself?
  3. Do you have the Admin Profiles module installed?
  4. What other contributions/addons/customizations have you installed?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

6 Nov 2006, 11:57 PM
#5
kdgjevre avatar

kdgjevre

New Zenner

Join Date:
Jun 2006
Posts:
56
Plugin Contributions:
0

Re: Where do you fix this error message

I installed the module.

How do I know if I am an administrator?

How do I verify if the Admin modules is installed?

7 Nov 2006, 12:00 AM
#6
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,511
Plugin Contributions:
176

Re: Where do you fix this error message

Depending on how it's installed, you'll normally see evidence of it in Admin->Tools->Admin Settings ... with a permissions link next to the edit/delete/reset buttons in the sidebox.

Further, you can see if the module is installed by comparing the module's files against the files on your site ... and see if the required changes have been implemented in your site's files.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

7 Nov 2006, 12:06 AM
#7
kdgjevre avatar

kdgjevre

New Zenner

Join Date:
Jun 2006
Posts:
56
Plugin Contributions:
0

Re: Where do you fix this error message

I am an administrator.

Is there a good way to verify when you say "the admin module is installed"?

I have followed the step by step and don't want to do somthing drastic now.

7 Nov 2006, 2:11 AM
#8
kdgjevre avatar

kdgjevre

New Zenner

Join Date:
Jun 2006
Posts:
56
Plugin Contributions:
0

Re: Where do you fix this error message

I have not installed any mods.

I am the admin on the site.

I have no problem getting access to the ADmin panel.

I simply have no "configuration" menu when I get there. I posted under installation as this seems to have become more than a shipping problem.

7 Nov 2006, 2:12 AM
#9
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,511
Plugin Contributions:
176

Re: Where do you fix this error message

How many people will be accessing your admin area?

If it's just you, why did you install the module ?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

7 Nov 2006, 2:19 AM
#10
kdgjevre avatar

kdgjevre

New Zenner

Join Date:
Jun 2006
Posts:
56
Plugin Contributions:
0

Re: Where do you fix this error message

Forgive me that this goes on and on but what module are you asking me "why did I install it".

I am the only one accessing the admin area but it is the "configuration" menu that is missing. Shouldnt it be there for everyone.

I am completely lost at this point.

7 Nov 2006, 2:27 AM
#11
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,511
Plugin Contributions:
176

Re: Where do you fix this error message

kdgjevre:

Shouldnt it be there for everyone.Yes ... the "configuration" menu option should be available for everyone IF you have not installed any addons that would remove it, such as the "Admin Profiles" mod/contribution does.
That's why I asked whether you installed that module, which you responded to by saying > I installed the module.

I guess you must have meant to say that you were the one who installed "Zen Cart".

So ... assuming you have no idea what I'm talking about, then you must have some corrupt files on your server.

Please re-upload the /admin/includes/boxes folder and all its files/folders, replacing the ones on your server. If you've somehow gotten corrupt versions of those files on your PC, then you should re-download Zen Cart from our site (get the version matching your current version), unzip it, and then upload the /admin/includes/boxes files/folders to your server.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

7 Nov 2006, 2:36 AM
#12
kdgjevre avatar

kdgjevre

New Zenner

Join Date:
Jun 2006
Posts:
56
Plugin Contributions:
0

Re: Where do you fix this error message

thank you, thank you. and thank you for continuing to support those of us slogging through.
that was the problem.

Interestingly, the file dates were the same on host and local. So host files must have become corrupted.

Thank you again.

7 Nov 2006, 2:44 AM
#13
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,511
Plugin Contributions:
176

Re: Where do you fix this error message

Sometimes an FTP program will fail on a certain file, but leave a 0-byte version of it on the server ... you "think" it's okay, and no error appears, but odd behaviour happens.

Glad it's sorted out.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.