Why is it that I get no answers from support of Zencart???

Hi all,

I am sorry to write this, but I am getting a little bit frustrated as I posted couple of questions, but beside of reviews there is not much help or feedback.

Are my questions complicated? If so please tell...
Are my questions dumb? If so please tell...
Are my questions not unserstandable, is it because of my english? If so please tell...

I started a couple of months ago, without ANY idea of what is ZenCArt, php, programming, codes etc...still I don't have much idea and it cost me a lot to understand this matter. I am not that bad with handling a PC, but I don't know anything what is going on 'behind the scene'.
This is why I thought thank god, there is a support to help me out, but unfortunately it isn't so. I waist so much time in trying out things and 'learning by doing' and thank god today I am a bit more familiar with ZenCart. But still there are a lot of questions and open matters.

I don't want to ofend anybody here (if I did, accept my apologies) and maybe I expect too much.
I appreciate that ZenCart is for free and I admire that people are doing this for free and spending their free time to develop this marvelous shopping cart. It is not very common these days and as soon as my shop starts working and I start to earn money, it is fair enough to donate, besides I would like to say thank you at least by donate money, because any other contributions I can not offer as I don't know anything about it , like I mentioned before.

I am really frustrated, confused and sad...

Kruna

Kruna-

Looking at your posts I only see a couple that have not been answered. Sometimes it takes time for the right person to come along and have a good answer. If you have not gotten an answer to a post in a day or 2, it is okay to add more information to the question by replying to your first post in a thread.

Thank you very much Kim,

as I said I didn't want to ofend anybody...

Yes I got replies, but still I am stucked with the same problems, because the replies were not satisfying in the sense that I didn't understand what to do. What I mean is that the answers were surely good, but as a lack of understanding ZenCart as well as sometimes the language I can't go on.
As far as I'm concerned I need an explanation like for dummies, click here, clikck there, write here, write there...

Still I will try to figure this out by trying on my own.

For example I don't know anything about html...few days ago I found out how I can change letter into bold and into italic..or that I need to use <br> so that the sentence skips the line..even this basics I have no idea, imagine...but browsing around I finally found something...this gave me some new 'spirit' to start setting up my site.

Again I appreciate any kind of help...thanks a lot...

Kruna