Problems installing Zen Cart on your-site.com

10 Nov 2006, 9:16 PM

#1

chukles

New Zenner

Join Date:: Nov 2006
Posts:: 6
Plugin Contributions:: 0

Problems installing Zen Cart on your-site.com

I'm in the process of setting up the shopping cart but I'm noticing two things:

The admin pages and the cart itself run extremely slow, really too slow to be managable.
The buttons for "continue", etc. are barely or not at all readable.

Could both of these problems be because your-site.com uses MYSQl ver 5?

I have done some of the things suggested in forums, like making image sizes variable.

:wacko:

10 Nov 2006, 9:49 PM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,643
Plugin Contributions:: 0

Re: Problems installing Zen Cart on your-site.com

Who is your host and what is the URL?

11 Nov 2006, 12:45 AM

#3

chukles

New Zenner

Join Date:: Nov 2006
Posts:: 6
Plugin Contributions:: 0

Re: Problems installing Zen Cart on your-site.com

Host is https://www.your-site.com
my url is https://www.chuckceraso.com
I haven't yet made the links within the site to the cart.
Would that help for you to check it out?

11 Nov 2006, 3:38 AM

#4

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,643
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Re: Problems installing Zen Cart on your-site.com

chukles:

Host is https://www.your-site.com
my url is https://www.chuckceraso.com
I haven't yet made the links within the site to the cart.
Would that help for you to check it out?

When you are looking at $5 a month hosting, more than likely you are on a server with a LOT of other websites. The URL of the shop to see the problem would be helpful.

11 Nov 2006, 4:18 AM

#5

chukles

New Zenner

Join Date:: Nov 2006
Posts:: 6
Plugin Contributions:: 0

Re: Problems installing Zen Cart on your-site.com

https://www.chuckceraso.com/catalog/

11 Nov 2006, 4:56 AM

#6

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,643
Plugin Contributions:: 0

Re: Problems installing Zen Cart on your-site.com

I am seeing some corrupted images. That is usually caused by a bad upload when installing. Try reuploading all of the Zen Cart files using a different FTP program.

11 Nov 2006, 5:54 AM

#7

chukles

New Zenner

Join Date:: Nov 2006
Posts:: 6
Plugin Contributions:: 0

Re: Problems installing Zen Cart on your-site.com

Thanks, I'll try that.

11 Nov 2006, 7:58 AM

#8

chukles

New Zenner

Join Date:: Nov 2006
Posts:: 6
Plugin Contributions:: 0

Re: Problems installing Zen Cart on your-site.com

That did it! Thanks, Kim.

11 Nov 2006, 4:00 PM

#9

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,643
Plugin Contributions:: 0

Re: Problems installing Zen Cart on your-site.com

:thumbsup: Glad to hear it is running better now.

11 Nov 2006, 6:36 PM

#10

chukles

New Zenner

Join Date:: Nov 2006
Posts:: 6
Plugin Contributions:: 0

Re: Problems installing Zen Cart on your-site.com

Kim:

When you are looking at $5 a month hosting, more than likely you are on a server with a LOT of other websites. The URL of the shop to see the problem would be helpful.

The image problem is fixed, but the cart and the admin page are still way slow. I've had a php cart on this site for a few years now and its always been quick. I'm thinking it may not be about traffic.

Any other ideas?

The cost is a good bit more when you add php features, ect.

11 Nov 2006, 6:39 PM

#11

merlinpa1969

Totally Zenned

Join Date:: Mar 2004
Posts:: 13,031
Plugin Contributions:: 4

Re: Problems installing Zen Cart on your-site.com

ask the host to restart the mysql server,
see if that helps.
it actually looks like there are just 10000 clients on the server