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No credit card info visible

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13 Nov 2006, 8:30 PM
#1
phid avatar

phid

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No credit card info visible

We had an order yesterday and on the order page it said the person used the "credit card" option, but on the order screen where the credit card information is normally visible, nothing appeared. I have Super Orders 2.0 installed on 1.3.6 but don't use Paypal modules or things like that. Very strange....the first time it's happened like this.

Looking back in the user tracking log, the only thing I can see that was odd is that the person logged on around 4 p.m. and then waited close to 6 hours before navigating past the welcome page and through the site and then signing in and placing the order. I checked the db and there's nothing in the CC field. I also ran some test purchased myself and the credit card info appears as normal. Has anyone experienced anything like this before?

13 Nov 2006, 8:45 PM
#2
Kim avatar

Kim

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Re: No credit card info visible

What CC module are you using?

13 Nov 2006, 9:18 PM
#3
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phid

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Re: No credit card info visible

No third party cc modules.....the payment modules I'm using are just the default cc module, ccbyfax module, and moneyorder module. I have tested them all and all seem to be working fine.

13 Nov 2006, 9:44 PM
#4
Kim avatar

Kim

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Re: No credit card info visible

Gift Certificates or Coupons?

13 Nov 2006, 10:30 PM
#5
phid avatar

phid

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Re: No credit card info visible

No, neither of those. Using the following mods (I think this is it). Might be something with Super Orders....my host did upgrade to PHP 5.1.6 last week....

Zen Light Box 1.3
Fax Module 1.3x compliant
Super Orders 2.0
Search Log 0.4
FCK Editor for 1.3.5
User Tracking 20060805
SEFU 1.3.x