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Turn off free shipping on attributes

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16 Nov 2006, 4:20 PM
#1
nikkisalad avatar

nikkisalad

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Turn off free shipping on attributes

We sell both physical and virtual products and combinations of the two. i have just noticed that when you add a free bonus to a product via attributes that it gives the product free shipping when it shouldnt. how do i change this so that when we have a physical product with a download attached as a freebie shipping is still charged?

Cheers Nikki

17 Nov 2006, 6:50 AM
#2
ajeh avatar

ajeh

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Re: Turn off free shipping on attributes

There are 3 settings for Always Free Shipping ...

The 3rd setting is for a Product/Download Combo:

Special, Product/Download Combo Requires a Shipping Address

Now the Shipping charge can apply properly for weight or price or item count ...

Linda McGrath
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17 Nov 2006, 3:30 PM
#3
nikkisalad avatar

nikkisalad

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Re: Turn off free shipping on attributes

Hi there, Thanks for your response. In case you cant tell i'm no web designer! can you please explain where i find that setting? Just to be clear, this is something that hasnt always been a problem and i have a feeling that i might have changed a setting by mistake. Also, we dont ship by weight or anything only by zones.

What i need is to be able to have a physical product that also has a virtual free bonus and still apply shipping charges. Like i say this has always worked in the past but something has changed when we added our latest product.

You help will be much appreciated!

17 Nov 2006, 3:38 PM
#4
ajeh avatar

ajeh

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Re: Turn off free shipping on attributes

When you are Adding/Editing the Product you can mark the:
Always Free Shipping

as 1 of 3 types ...

See if using the 3rd Option of the Combo will manage this properly for you ...

Linda McGrath
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17 Nov 2006, 5:11 PM
#5
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nikkisalad

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Re: Turn off free shipping on attributes

We are on version 1.2.4 (yes way behind but waiting on a new web designer) so we dont have this 3rd option. like i said before its has worked perfectly before so i'm sure its just a setting issue but dont have a clue what it is! have you any idea what settings i need to be looking at?

Any ideas?

17 Nov 2006, 8:09 PM
#6
ajeh avatar

ajeh

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Re: Turn off free shipping on attributes

I haven't looked at v1.2.4 in forever and do not have this even setup anywhere to try to find a work around ...

The fix to this, rather than a work around, was added in the v1.3.x series to handle this so that you could have Product/Shipping Combos where it wasn't just an either/or but rather allowed a combination of a Product being:

1 physical Product

2 download Product

3 combination Download and physical Product

so that shipping would work properly for all of these ...

Linda McGrath
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