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Not getting order confirmation emails???

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21 Nov 2006, 4:21 PM
#1
helenthemum avatar

helenthemum

New Zenner

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Jul 2006
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Not getting order confirmation emails???

Hello

I have the older version of zen cart and have a small problem.

When some people place an order I get a payment confirmation email , but not an email stating the customers order. Most of the products I sell come under products with attributes and so I only get an idea of the item not the size and colour.

How can this problem occur and how can i solve it?

Thank you in advance.

Helen

21 Nov 2006, 5:48 PM
#2
kim avatar

kim

Obaa-san

Join Date:
Jun 2003
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Re: Not getting order confirmation emails???

There were some bugs in older versions of Zen cart that products with attributes wouldn't work with the emails properly. You need to upgrade.