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Help Setting up my shipping

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Started by zulurose on 22 Nov 2006, 1:30 AM · Views: 3,938

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22 Nov 2006, 1:30 AM
#1
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zulurose

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Help Setting up my shipping

Hello,

I desperately need some help setting up my shipping module.
Right now I am using Table Rate and USPS.
The USPS is not working even though I have a Web Tools User ID.
It gives me the message in the check out process (not in the admin screen):

Unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use.
If you prefer to use USPS as your shipping method, please contact us for assistance.

I had to ship a order to the UK today and my table rate only billed the customer half the actual price I had to pay. I also will be shipping to Japan, South Africa, and the EU and I think that might be even more expensive.

My questions are:

  1. What is really the matter with the USPS module. The post office is really close I'd love to use them.

  2. Maybe I should offer UPS. But how do I get that going?
    Do I need an UPS Account?
    Is it cheaper for me to drop stuff at UPS or have them pick it up?

  3. Can I set the Tare rates to differ for different Shipping Zones?

  4. If I am out of town, how do I notify the user that the product will ship when I return? or better yet, we do I notify the customer on shipping dates? I have a page called shipping and returns, but that is a link in my footer. I would like to show the user something in the body of the page.

Any help on this matter would be greatly appreciated ASAP as order are coming in the store and I need to handle them appropriately without absorbing the cost out of my pocket when I go down to the USPS.

-Alex

22 Nov 2006, 1:57 AM
#2
ajeh avatar

ajeh

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Re: Help Setting up my shipping

Do you have the correct 5 digit zipcode setup in the Shipping/Packaging?

Linda McGrath
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22 Nov 2006, 2:33 AM
#3
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zulurose

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Re: Help Setting up my shipping

Yeah, its set to "11225".

22 Nov 2006, 2:41 AM
#4
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Re: Help Setting up my shipping

And after getting your USPS Web Tools User ID you called USPS and had them activate your account ...

And you are in Production and NOT in Test mode as USPS breaks a lot ...

Linda McGrath
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22 Nov 2006, 2:55 AM
#5
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Re: Help Setting up my shipping

Ah, I just got off the phone with the USPS they activated my account that seemed to do the trick.

22 Nov 2006, 2:56 AM
#6
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Re: Help Setting up my shipping

They are funny that way ... :lamo:

Thanks for the update that calling USPS and having them activate your account fixed the shipping problems with USPS ... :smile:

Linda McGrath
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22 Nov 2006, 3:05 AM
#7
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Re: Help Setting up my shipping

Now I am curious how I should set up my UPS shipping.
I will deliver Legal size envelopes to UPS.

UPS Pick up Method = CC Customer Counter?
UPS Packaging? = CP
Residential Delivery = RES

Right now, the UPS cost is 20 BUCKS for a next day drop off of a one pound item.
That seems way too high ... But it might be right. Does that sound right?

22 Nov 2006, 3:05 AM
#8
ajeh avatar

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Re: Help Setting up my shipping

Is that really 1lb quote? Or do you have a TARE weight added on?

Linda McGrath
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24 Nov 2006, 3:42 PM
#9
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Re: Help Setting up my shipping

I have the tare weight set to 1:1.
Should I disable that?

29 Nov 2006, 1:40 AM
#10
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Re: Help Setting up my shipping

That means you are adding 1 lb plus 1% to the shipping ...

If you want no Tare, you would use 0:0 ...

Linda McGrath
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28 Mar 2007, 1:50 PM
#11
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Re: Help Setting up my shipping

In regards to this the question pertaining to UPS. Do i need to enter a UPS account number anywhere in my admin? I can see that I do for Fed Ex but I don't see one for UPS.

Also, What are the required fields that I need to fill in for UPS, fedexgroun and fedaxexpress?

Thanks,
Rick

Slabadoo

29 Mar 2007, 4:29 AM
#12
ajeh avatar

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Re: Help Setting up my shipping

Not unless you are from outside the US and need/have to use UPS XML ...

There you need an account with them to use it ...

Linda McGrath
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