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Delete or reset Pending Orders?

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26 Nov 2006, 1:00 AM
#1
atomage avatar

atomage

New Zenner

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Oct 2006
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Delete or reset Pending Orders?

For some reason, my Pending section under "Orders" shows I have 2 pending orders... but, when I click on it, there is nothing in there. Is there a way to reset this to zero?

I can't figure this out so any help would be appreciated. Thank you.

29 Nov 2006, 1:45 AM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
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Ohio
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62,757
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Re: Delete or reset Pending Orders?

Check to ensure that in the Modules ... Order Totals ... you have the Total installed ...

Then check to see if you can search for the Order by Order number on the Customers ... Orders ...

If so, you are missing the Total on these orders so they are not displaying ...

Also, you can check via phpMyAdmin and browsing the orders table to see if you do, in fact, have orders ...

You may be missing data when the orders are created ...

Linda McGrath
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