Want to have a product that can be dloaded, shiped box, or both

So I set everything up with attributes, etc..

I have three radio buttons, one for dload only, one for box ship only and another for both dload and ship box.

So if I set shipping to "Special Product/Download" the download only attribute forces a shipment. If I set shipping to "No, Normal Shipping Rules" the download and ship attribute does not get a shipping option.

Is there a way around this?

Thanks for the help!

Make sure that in the Shipping/Packaging that 0 weight is set to Free shipping ...

Set the Product as:
Special, Product/Download Combo Requires a Shipping Address

Set the Attributes to have weight when the Product is actually part of the order, as in:
Product and Download
Product Only

Set no weight for the:
Download Only

See if this works properly for you ...

Well, my dload only option is down to 0 lbs, but it still prompts the shipping charges dialogue, and now has "FREE SHIPPING" listed as an option, but the default is UPS ground for $3.97, even though it weighs nothing.

????????

Always Free Shipping:
Special, Product/Download Combo Requires a Shipping Address

Product Weight: 0

Add attributes ...

Add weight on attributes that will be sending the Product and 0 weight for the one that is just the download ...

Check the Shipping/Packaging and set 0 weight means Free shipping ...

Check the Modules ... Shipping ... and that
Free Shipping freeshipper

is installed ...

Make sure only the 2 attributes that include the download have the download filename on them with the green dot ...

OK, got all of that, and we are much closer now.

I get FREE SHIPPING on my download only, and its not there when the attribute adds weight, so at least there is a way for the customer to choose free shipping when they dload only... BUT

Dload only still has the UPS shipping table below the FREE SHIPPING option, and the default radio button is UPS Ground, so the user has to select free shipping to get it. AND, why does the UPS table even show up when there is no weight to the order? We are using the UPS XML module BTW.

I'd just like for it to skip shipping altogether if there is no weight.

And thank you for your time and quick replies by the way!

OK, now, by changing the sort order of free shipping to below UPS XML, free shipping is now the default selection, YAY!

Now, one more little hint to get rid of the UPS table altogether, and I'll feel I'm close enough!

All the way done would be to skip shipping altogether if there is no weight, but free shipping as the default, with no ups table below is good enough for gov't work!

Technically that is how it should be working based on the settings I gave you ... :unsure:

Yeah, I see its just a limitiation. Would be GREAT if skip shipping was settable at the attribute level though.

That way, the user could select download only, and not be presented with a shipping option, which of course makes no sense.

Thanks for your help though!

No, I have it working where I only see Free shipping unless the physical product is on one of the attributes ...

And when there is no physical product requiring shipping, then there are no other shipping modules showing ...

I only see free shipping when there is 0 weight, but I do see free shipping PLUS the ups xml module when there is 0 weight, and the ups module is quoting prices for the zero weight product.

Odd.

Manshow:

Yeah, I see its just a limitiation. Would be GREAT if skip shipping was settable at the attribute level though.

That way, the user could select download only, and not be presented with a shipping option, which of course makes no sense.

Thanks for your help though!

I seem to remember this from somewhere.......scratches head

Have you an URL to this product that we could peek at?

I"ve been playing with a separate test instance, so its not in production.

We will move the changes so far to production, perhaps today, so you could look at it then.

And thanks again all of you for your support!

OK, we are in production, here is a link:

https://www.scate.com/commerce/index.php?main_page=product_info&cPath=67&products_id=219

Notice that when you select "download only" you still get the option to ship UPS. FREE SHIPPING shows up, which is good, but there should be no paid shipping option at all. I can live with only FREE SHIPPING showing up, but having the UPS table there is just odd when you've chosen download only.

Are you sure that you have set in the;
Configuration ... Shipping/Packaging ... to 1

Order Free Shipping 0 Weight Status
If there is no weight to the order, does the order have Free Shipping?
0= no
1= yes

Note: When using Free Shipping, Enable the Free Shipping Module this will only show when shipping is free.

Free Shipping freeshipper is written to never show with other shipping modules with the exception of Store Pickup ...

When it shows, the others shut off ...

When the others show, Free Shipping freeshipper shuts off ...

Order Free Shipping 0 Weight Status
If there is no weight to the order, does the order have Free Shipping?
0= no
1= yes

Note: When using Free Shipping, Enable the Free Shipping Module this will only show when shipping is free.

0
1 IS SELECTED

====================

FREE SHIPPING

Enable Free Shipping
True

Free Shipping Cost
0.00

Handling Fee
0

Tax Class
--none--

Shipping Zone
--none--

Sort Order
0

=====================

Result is that FREE SHIPPING only shows when the weight is 0, which is great. BUT, the UPS XML module still shows with FREE SHIPPING.

You can see this by going to https://www.scate.com/commerce/index...ducts _id=219, creating an account, and play with adding all three versions of the product to your cart, one at a time, and proceeding to checkout.

What version of Zen Cart are you running?

Is this a clean install or an upgrade? If an upgrade, from what version and how did you upgrade?

I cannot reproduce your error in v1.3.6 ...

I am debating if there is something on your setup that we have not covered or if you have a file skewed ... :unsure:

Wait!! Hold your horses ... did you say UPS XML?! as in not the default UPS that comes with Zen Cart? :eek:

Yes, UPS XML