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"Contact us" not working.

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29 Nov 2006, 3:58 PM
#1
snarkys avatar

snarkys

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"Contact us" not working.

The contact us link isn't working . I am useing zen 3.6 with the sophy blue template.

when you try and send an email on this page
http://www.mjmods.com/index.php?main_page=contact_us
it says it goes though but you immediately get the email returned with this message .

Mail failure - malformed recipient address
Mail Delivery System [[email protected]

A message that you sent contained one or more recipient addresses that were incorrectly constructed:

"[email protected]" <>: missing or malformed local part

This address has been ignored. There were no other addresses in your message, and so no attempt at delivery was possible.

http://i45.photobucket.com/albums/f96/snarkys/email.jpg

this is a SS of how i have the email page configured.

29 Nov 2006, 4:00 PM
#2
snarkys avatar

snarkys

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Re: "Contact us" not working.

BTW all the emails after an order is made seem to be working properly .

29 Nov 2006, 4:59 PM
#3
snarkys avatar

snarkys

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Re: "Contact us" not working.

i tried useing a different email and had the same error

<>: missing or malformed local part

29 Nov 2006, 5:12 PM
#4
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waveneybooks

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Re: "Contact us" not working.

Hi

I was having the same problem as you. I've now filled in 'SMTP email acount mailbox" & 'SMTP email acount password' (4th & 5th from the bottom in your image). I've just tested mine and now it works, hope this solves it for you too. I don't know enough to be sure it will, but it's probably worth a try.

Tina

1 Dec 2006, 4:42 PM
#5
snarkys avatar

snarkys

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Re: "Contact us" not working.

thanks . im not sure what to put in the following fields.

SMTP Email Mail Host
SMTP Email Mail Server Port

1 Dec 2006, 10:58 PM
#6
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Re: "Contact us" not working.

Hi

thanks . im not sure what to put in the following fields.

SMTP Email Mail Host
SMTP Email Mail Server Port

Mine says mail.waveneybooks.co.uk & 25

3 Dec 2006, 11:11 AM
#7
drbyte avatar

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Re: "Contact us" not working.

snarkys:

Mail failure - malformed recipient address
Mail Delivery System [[email protected]

A message that you sent contained one or more recipient addresses that were incorrectly constructed:

"[email protected]" <>: missing or malformed local part

This address has been ignored. There were no other addresses in your message, and so no attempt at delivery was possible.

The error message is telling you the problem -- malformed email address.

Admin->Configuration->Email Options->Contact Us Pulldown
If you have something in the Contact Us Pulldown settings, read the syntax instructions on the edit sidepanel for the proper formatting method; or leave it blank.

5 Dec 2006, 10:29 PM
#8
snarkys avatar

snarkys

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Re: "Contact us" not working.

DrByte:

The error message is telling you the problem -- malformed email address.

Admin->Configuration->Email Options->Contact Us Pulldown
If you have something in the Contact Us Pulldown settings, read the syntax instructions on the edit sidepanel for the proper formatting method; or leave it blank.

thank you for your time , this was the problem

I just had sales@re**hili.com there and needed

sales@reili.com<sales@reeili.com>,

13 Jun 2011, 4:37 PM
#9
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Re: "Contact us" not working.

awesome,putting in this worked
[email protected][email protected]

I didnt have the email in brackets after the name. :clap: