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I'm not getting Emails from Zen

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29 Nov 2006, 6:38 PM
#1
jonnier avatar

jonnier

New Zenner

Join Date:
Sep 2006
Posts:
3
Plugin Contributions:
0

I'm not getting Emails from Zen

Plaese help all of the sudden I get no notification of orders, I have change nothing, the inly way I know that i have a order is from the credit card co. Thanks Jon

3 Dec 2006, 1:46 PM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: I'm not getting Emails from Zen

  1. Are your customers getting emails?
  2. If you place a test order, do you get an email?
  3. What version of Zen Cart are you using?
  4. When did you last upgrade? from what version?
  5. When did emails "last work"?
  6. What changed on your server or your hosting company at the time they stopped sending?
  7. What is your "email transport" setting in Admin->configuration->Email Options?
  8. What version of Apache/IIS are you hosted on ?