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Forums / Discounts/Coupons, Gift Certificates, Newsletters, Ads / GC redemption code

GC redemption code

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Started by 2scrappychixdesigns on 13 Dec 2006, 2:07 AM · Views: 3,292

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13 Dec 2006, 2:07 AM
#1
2scrappychixdesigns avatar

2scrappychixdesigns

New Zenner

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Aug 2006
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GC redemption code

The redemption code that my customers are receiving in their emails is about 3 times longer than it needs to be....so when they try to redeem it, they get an "invalid redemption code" message. If I go into admin and copy and paste the correct code to them, they have no problem. Any ideas what this could be? Thanks!

13 Dec 2006, 2:11 AM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
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Re: GC redemption code

Check the setting on the Configuration ... GV Coupons ...

See what the length is set to for the redemption code:

Length of the redeem code
Enter the length of the redeem code
The longer the more secure

The default is 10 ...

Linda McGrath
If you have to think ... you haven't been zenned ...

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13 Dec 2006, 2:13 AM
#3
2scrappychixdesigns avatar

2scrappychixdesigns

New Zenner

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Re: GC redemption code

:shocking: It was set at 1000! I changed it to 15...is that okay?

13 Dec 2006, 2:18 AM
#4
ajeh avatar

ajeh

Oba-san

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Re: GC redemption code

/me thud ... 1000!! :eek:

Gads ... 15 is fine ... as I say the default is 10 but you can go up higher ...

Type in your 1000 character GV Remption code ... see ya next year! :lamo:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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13 Dec 2006, 2:21 AM
#5
2scrappychixdesigns avatar

2scrappychixdesigns

New Zenner

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Re: GC redemption code

LOL!! Thanks for your help!