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gift certificate question

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13 Dec 2006, 9:26 PM
#1
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keystonewebworks

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gift certificate question

if a customer orders a gift certificate via check/money order and never sends in payement......how do i delete the gift certificate in que?

Zen Cart 1.3.5

14 Dec 2006, 3:10 AM
#2
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disciple

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Re: gift certificate question

As told to me by Linda;

In phpMyAdmin, you can browse the coupon_gv_queue table and find the GV for that order ...

Carefully delete just that 1 record ...

Rick

14 Dec 2006, 3:15 AM
#3
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ajeh

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Re: gift certificate question

That is correct ... manual is the only method at this time ... :cry:

We will be working on a more managable Gift Certificate for things like this in a future release ... :smile:

For now, it works this way as this is Cash and deleting someone's Cash is a big no no ... and easily being able to change someone's balance is a big no no ... :eek:

So, it is not easy to do this until there is a fully implemented method to track the who did what when and where and why on GVs and customer GV balances etc.