Simple Google Analytics - Support

DTB:

everything works fine in analytics, with the exception of the 'ecommerce'
(when i'm looking at my ECommerce Overview, i see a flatline with all "0"s and 0%'s....

any help, would be appreciated.

(i know i should just wait for the videotutorial, but i'm having some time for this, and wouldn't mind getting it working this weekend...

:)

ty in advance.

bill

Bill,

If you have the mod installed you do not need to "manually install" the e-com tracking.

However, you DO need to let Google know your site is "Ecommerce" type (or the tracking will do nothing for the ecom side).

You do this by:

1. Logging into your Analytics account at Google, and clicking on the "EDIT" link to the right of your website url (on the opening screen you come to).

2. On the next page you come to, you need to click on the "EDIT" link (another one) in the upper right hand corner (gray bar) of the first section titled "Main Website Profile Information".

3. On the next screen you need to find the section that says "E-Commerce Website:" (it has two radio buttons next to it). Click the "YES" radio button and save your changes.

4. Enjoy ecom tracking from Google. :smartalec:

econcepts:

Bill,

If you have the mod installed you do not need to "manually install" the e-com tracking.

However, you DO need to let Google know your site is "Ecommerce" type (or the tracking will do nothing for the ecom side).

You do this by:

1. Logging into your Analytics account at Google, and clicking on the "EDIT" link to the right of your website url (on the opening screen you come to).

2. On the next page you come to, you need to click on the "EDIT" link (another one) in the upper right hand corner (gray bar) of the first section titled "Main Website Profile Information".

3. On the next screen you need to find the section that says "E-Commerce Website:" (it has two radio buttons next to it). Click the "YES" radio button and save your changes.

4. Enjoy ecom tracking from Google. :smartalec:

oh bummer...

i was so excited when i saw you replied... i knew you'd know.

but alas, i've had that radio button selected as YES since day one...

yet when i click 'ECommerce' on the left hand toolbar (bottom) I have a flatline, with all 0's and 0%'s
but i did that already... and alas, i still have a flatline.. and have since it began...

any other suggestions?

wanted to edit but 7 minutes had gone by (uhhh, ok.)

edit to add:
we have been using 'adwords' for years, and have never had any figures for 'conversions' as we never set it up... you say above that this mod will add the basic 'conversions' code for adwords while adding the analytics mod... i wanted to mention, though we've had orders since this mod has been installed there still isn't any conversions on adwords, tho the 'goal' we set up for checkout confirmation is showing orders correctly...so far.
:)

DTB:

wanted to edit but 7 minutes had gone by (uhhh, ok.)

edit to add:
we have been using 'adwords' for years, and have never had any figures for 'conversions' as we never set it up... you say above that this mod will add the basic 'conversions' code for adwords while adding the analytics mod... i wanted to mention, though we've had orders since this mod has been installed there still isn't any conversions on adwords, tho the 'goal' we set up for checkout confirmation is showing orders correctly...so far.
:)

No, installing just Google Analytics tracking mod alone will NOT install conversion tracking (sorry for any confusion). That you need to do on your own.

Installing the mod WILL install "e-commerce tracking" (which allows you to track overall conversion), but it does not install the keyword level tracking you are looking for from Adwords. That is a different monster. I listed code earlier in this forum I believe about how to install Conversion Tracking (for Adwords) manually.

Setting up "Goal Tracking" on the Google side will not install "conversion tracking" (or even activate it). Goal tracking is used to track individual "actions" (goals) on a website. You get up to 4 of them to track. Goal tracking allows you to find out what "actions" users are taking and how often in relation to your overall site (all traffic, no matter where from).

Goal tracking also allows you to setup funnels for indicating where your problem points are (for the funnel you setup of course).

Google has different tracking mechanisms available and a lot of users get them confused with each other. They all track distinctly different data, yet when combined provide the overall picture of your site's conversion.

Google provides the following:

1. Analytics tracking

2. Goal tracking (works WITH analytics, no additional tracking code needed but must be setup on its own from within Google)

3. Conversion Tracking (for tracking your Paid Search campaign(s) conversion). This works independently of the other tracking, and requires it's own tracking code be installed on your site). Keep in mind you can setup cross channel tracking within Google as well to track other paid search campaigns as well (Yahoo, MSN, etc..)

4. Ecommerce tracking (works with Google Analytics, but must have separate tracking code installed on site and must have your site setup as "ecommerce" from within your Google profile).

Make sense now? It can be challenging to distinguish the difference between them. I see them being "crossed" all the time in web site owners minds. They are in fact all separate entities that work together to provide the overall picture.

Does this mod work with 1.3.7?

Lisk:

Does this mod work with 1.3.7?

Yes. Works just fine.

i need help please for step 2

**2. Make sure your body tag in includes/templates/[your_template] includes this code (if not see trouble shooting below it is not neccassary but an addition to your template needs to be made):

includes/templates/mytemplate but what file do i edit

Thanks
**

Hi all,

I installed the mod, went to google site, opened new account and got the message:
*Tracking not yet added to your website: https://www.clickyshop.com
*
Clicked on the check status button and get the answer taht I have to enter the code...

As far as I understood the mod would do tis for me, right???

I also read this thread and there were users with same problem I followed the suggestions, like putting -1 at the end of my account number, but still stays same.

CAn anyone help me, please.

Thanks a lot in advanced.

Best regards,
kruna

Kruna:

Hi all,

I installed the mod, went to google site, opened new account and got the message:
*Tracking not yet added to your website: https://www.clickyshop.com
*
Clicked on the check status button and get the answer taht I have to enter the code...

As far as I understood the mod would do tis for me, right???

I also read this thread and there were users with same problem I followed the suggestions, like putting -1 at the end of my account number, but still stays same.

CAn anyone help me, please.

Thanks a lot in advanced.

Best regards,
kruna

Are you SURE you installed the mod correctly? Once installed, did you configure it to include your unique Google tracking id? If you simply installed it, but did not configure it (from the admin), then even though the code might be on the page, Google will not recognize it as you do not have your id in there for it to check against.

A quick way of figuring out if it is installed is to view one of your web site pages in your browser (as if you were visiting your site). Then do a "view source".

Look at the tracking code entered for Google Analytics, and make sure it not only is on the page, but has your Google ID as well.

I went to your site, and it looks as if it is correctly entered. Make sure your ID is not typed incorrectly.

Also, make sure you gave them the proper link to the page(s) with the tracking code on it so it can verify.

david100k:

i need help please for step 2

**2. Make sure your body tag in includes/templates/[your_template] includes this code (if not see trouble shooting below it is not neccassary but an addition to your template needs to be made):

<body id="<?php echo $body_id . 'Body'; ?>"<?php if($zv_onload !='') echo ' onload="'.$zv_onload.'"'; ?>>

includes/templates/mytemplate but what file do i edit

Thanks
**

The file that was left off there was "tpl_main_page.php".

It should say:
/includes/templates/[your_template]/common/tpl_main_page.php

If you are running any of the newest versions of Zen, it should already be included.

Hi Eric,

thanks a lot for responding.

Well I am ´sure´ that I configured everything right.

In my admin I did the following:

ANALYTICS ACCOUNT: I entered my ID which is UA-xxxxxx-1 ( I also tried without -1)
TARGET ADDRESS: costumers
AFFILIATION: -blank-
USE SKU/CODE: products_id

If I enter my side and take a look at the source I can see the the code.

Also, make sure you gave them the proper link to the page(s) with the tracking code on it so it can verify.

Where can I verify that?

Thanks a lot,

regards,
kruna

Kruna:

Hi Eric,

thanks a lot for responding.

Well I am ´sure´ that I configured everything right.

In my admin I did the following:

ANALYTICS ACCOUNT: I entered my ID which is UA-xxxxxx-1 ( I also tried without -1)
TARGET ADDRESS: costumers
AFFILIATION: -blank-
USE SKU/CODE: products_id

If I enter my side and take a look at the source I can see the the code.

Where can I verify that?

Thanks a lot,

regards,
kruna

You would verify that the link you gave Google to check is the actual link you have the tracking mod installed on. So, if you have it installed site wide (which you probably do), then you will want to make sure the verification url on the Google side is simply the base url of your site.

If you want me take a look at it, I'd be happy to. Just shoot me a PM.

hi, I have inserted the google code, but the address does not verify.
the address is https://www.amurianaglass.com/Test
can help thank
Max

Max70:

hi, I have inserted the google code, but the address does not verify.
the address is https://www.amurianaglass.com/Test
can help thank
Max

1. When I go to that page, I get a "404 Page not found error" which is probably why they code is not validating. It can't find the page.

2. When you say you inserted the code, did you use the module to setup Google Analytics, or did you manually insert the code?

I'm sorry the page is https://www.amurianaglass.com/TEST
thank's

I use the module.
Thank's

I am wondering if I have installed GA correctly... here is why I say that...

In my cart on July 4 it shows:

Counter History - 385

Google Analytics shows:

4 Page Views / 3 Visits

Think I have an install problem?

econcepts:

For setting up goals etc.. that doesn't involve "code" as much as it involves putting the right items in the right places of Google Analytics (which is easier to explain and show it looks like) :smile:

I'll make it a point to put that video up here in the next day or so. It should hopefully clarify the difference between "all items" that Google offers as well as show how to set it all up (on the google side).

Inserting the code alone (that I posted) will only get you "part of the way there".

Again, I'll make it a point to put that video up in the next day or so. I'll post here when it is live.

I think you'll be a bit of a hero for lots of people when you get this completed! :clap:

I know I'm greatly looking forward to any kind of tutorial about how to set up the goals/ecommerce part of Google Analytics; video would just be gravy!
I have this mod installed, and Google Analytics is collecting and displaying visitor info about my site, but I obviously went wrong setting up my goals because they're always sitting at 0, and I have more than 0 sales (and my Ecommerce radiobutton has always been set to "yes"). ^_~

So just wanted to say I'm really looking forward to this!
I have also visited your zen optimization blog, and a lot of it really made sense to me, so now I'm implementing some more of your suggestions. ^_^
Thank you!

PastGenToys:

I am wondering if I have installed GA correctly... here is why I say that...

In my cart on July 4 it shows:

Counter History - 385

Google Analytics shows:

4 Page Views / 3 Visits

Think I have an install problem?

Do NOT compare the cart counter total to Google Analytics totals. Go by Google Analytics for TRUE reporting figures.

The counter in the cart simply adds a new number every time you refresh a page (basically), and provides little value if you are concerned with unique visitors and conversion tracking.

Taipa:

I think you'll be a bit of a hero for lots of people when you get this completed! :clap:

I know I'm greatly looking forward to any kind of tutorial about how to set up the goals/ecommerce part of Google Analytics; video would just be gravy!
I have this mod installed, and Google Analytics is collecting and displaying visitor info about my site, but I obviously went wrong setting up my goals because they're always sitting at 0, and I have more than 0 sales (and my Ecommerce radiobutton has always been set to "yes"). ^_~

So just wanted to say I'm really looking forward to this!
I have also visited your zen optimization blog, and a lot of it really made sense to me, so now I'm implementing some more of your suggestions. ^_^
Thank you!

Glad you like the site. I attempt to provide a lot of data that simply is overlooked most of the time. I prefer to focus on sales conversion aspects of Zen Cart as that is in the end what all store owners want .. right? :wink:

I actually got side tracked by a few projects and posts but am planning on finally adding the video tutorial to the blog very soon. I also will address Google Analytics in more detail via the post.

There is a lot to it, and it can be quite confusing for many to setup and get it right. If you are not looking at the right figures, or the setup is not totally correct, the data you use to try to make decisions on is no good and the decisions you make are therefore no good.