Simple Google Analytics - Support

I found the failure myself, if anyone need it - you have to make a change in the sql patch:

SET @t4=0;
SELECT (@t4:=configuration_group_id) as t4
FROM configuration_group
WHERE configuration_group_title= 'Google Analytics Configuration';
DELETE FROM configuration WHERE configuration_group_id = @t4 AND configuration_group_id != 0;
DELETE FROM configuration_group WHERE configuration_group_id = @t4 AND configuration_group_id != 0;

INSERT INTO configuration_group VALUES ('','43', 'Google Analytics Configuration', 'Set Google Analytics Options', '1', '1');

You have to add the red marked ,´43´

is needed for the german ZenCart 1.3.7 Version.

Hello all.

I am trying to get this great mod working on one of my sites but although I think I have followed instructions ok I get the following error on the google analytics page:

"The Google Analytics tracking code has not been detected on your website's home page. For Analytics to function, you or your web administrator must add the code to each page of your website."

Whilst I understand by reading the posts here that this mod does away with the need to add the code to every web page (thanks goodness) I am unsure about what to do to fix it.

Could you please suggest what I could have done wrong here?

Many thanks.

BTW, the URL is www dot mulberrycrafts dot com.

Rob

Just a quick update. After trawling a little bit more through the posts here I decided to add the -1 to the end of my account number and it all seems to be working now. Did I miss something or is this just one of those weird days!

Anyway if anybody else has a similar problem do what I did and stick -1 at the end of their ID and it may just resolve the problem.

Rob

I have read thru this post and cannot seem to figure out why the google conversion tracker will not work. Here's what i checked so far:

• Made sure i have the google tracking # in the admin section
• Made sure the activate conversion tracking is set to yes
• Have the latest version of the this mod installed
• put the tailing / at the end of the url

but i still get the Verification failed error message on my google adwords campaign management.

The Analytics section of google works fine... i set up conversion goals and they seem to be working (just set them up today, the status says receiving data but i have not seen any goal conversions yet). Just can't seem to figure out why the conversion tracker keeps giving me the verification failed error message on google.

I set this up for the analytics couple months ago, but never looked into tracking or conversion goals until today... so i know everything was installed correctly cause i have been getting other reports on the google dashboard (traffic sources, visitors, ecommerce all work fine and i assume conversion goals will start reporting tomorrow) but just can't set up the conversion tracker.

kajunto:

I have read thru this post and cannot seem to figure out why the google conversion tracker will not work. Here's what i checked so far:

• Made sure i have the google tracking # in the admin section
• Made sure the activate conversion tracking is set to yes
• Have the latest version of the this mod installed
• put the tailing / at the end of the url

but i still get the Verification failed error message on my google adwords campaign management.

The Analytics section of google works fine... i set up conversion goals and they seem to be working (just set them up today, the status says receiving data but i have not seen any goal conversions yet). Just can't seem to figure out why the conversion tracker keeps giving me the verification failed error message on google.

I set this up for the analytics couple months ago, but never looked into tracking or conversion goals until today... so i know everything was installed correctly cause i have been getting other reports on the google dashboard (traffic sources, visitors, ecommerce all work fine and i assume conversion goals will start reporting tomorrow) but just can't set up the conversion tracker.

I have had the same problem. Analytics worked great, but then when I tried to enable conversion tracking the tracking didn't work. I wish I had a suggestion for a fix but I don't. I did notice however that the ecommerce reporting (sales amount in analytics) seems to have completely stopped working around the time that I enabled conversions. I have now disabled conversion tracking in the zencart admin and will see if ecommerce reporting resumes.

Re Tracking not installed error

rlfreshwater:

UPDATE: I seem to have fixed the problem. The analytics account ID located under 'Analytics Settings > Edit Account and Data Sharing Settings' in my Google account dashboard did not have the extra '-1' on the end.

In other words, pull the correct account ID from the code that Google generates for you on this page: 'Analytics Settings > Profile Settings > Tracking Code' instead of this page: 'Analytics Settings > Edit Account and Data Sharing Settings'

Thanks for that - I have been mucking around for days trying to get the tracking working :clap:. Could I recommend an update to the simple analytics' read me file? When entering the tracking code given by Google into the Simple Goog. Anal. module admin, users need to make sure that there is a "-1" at the end of the tracking code and if not, add as necessary.

ts232:

I have had the same problem. Analytics worked great, but then when I tried to enable conversion tracking the tracking didn't work. I wish I had a suggestion for a fix but I don't. I did notice however that the ecommerce reporting (sales amount in analytics) seems to have completely stopped working around the time that I enabled conversions. I have now disabled conversion tracking in the zencart admin and will see if ecommerce reporting resumes.

I have conversion tracking enabled... and both my ecommerce reporting and all my goals are working ok.... just the conversion tracking is not working... i contacted google to see what they say they want me to email them conversion tracking code & the url for the site i am tracking. I will let you know what they there response is once i email them the info.

kajunto:

I have conversion tracking enabled... and both my ecommerce reporting and all my goals are working ok.... just the conversion tracking is not working... i contacted google to see what they say they want me to email them conversion tracking code & the url for the site i am tracking. I will let you know what they there response is once i email them the info.

ALSO...

When i view the source on my page is see this:

Where can i find the google tracking code # in the zen cart files???

kajunto:

I have conversion tracking enabled... and both my ecommerce reporting and all my goals are working ok.... just the conversion tracking is not working... i contacted google to see what they say they want me to email them conversion tracking code & the url for the site i am tracking. I will let you know what they there response is once i email them the info.

I am suddenly having problem with my conversion tracking too. Neither my goals or my conversion tracking is working. I have checked the code and everything looks fine.
Does anyone have any idea what is going on?

Ok.... now i am confused.....

I went to check out my google conversion tracking and i had a NEW action/name setup called Purchase/Sale and it had a conversion report!!!

:clap:

That is great... but i did not set this up.... so is it safe to assume that once you set up the conversion tracking in zen cart admin YOU DONT HAVE TO SETUP ANYTHING IN THE CONVERSION TRACKING PAGE ON GOOGLE???

I thought you had to setup the conversion tracking on the google page??? So that is why it was not working... I JUST NEEDED A SALE!!!

Before all this happened i contacted google to find out why my conversion tracking wasn't working and they gave me the canned response that i did not put the code on "thank you for your order" page. So google is no help at all.

Hope this will help out others who are having problems with the conversion tracking for google Ad words.

Help.

I'm running Zen 1.3.8, Simple Google Analytics 1.22 and JROX JAM.

I'm having a problem since I installed JROX of not seeing any e-commerce data, everything else works fine.

Any Ideas where my problem might be??

Thanks,

Geoff

--
https://www.thefoxworthystore.com

I upgraded from v1.1.1 to v1.2.0 and it appears that analytics is not recognising any sales anymore, for the last three days it reports no sales even though we have had sales every day. I overwrote the google_analytics.php file in includes/templates/mytemplate/google_analytics and then installed the SQL patch. Everything in the admin side looks right, I have pasted the settings below:

Analytics Account UA-xxxxxx (I have commented out my account number)
Target Address customers
Affiliation
Use sku/code products_id
Activate Conversion Tracking No
Use Older "urchin.js" Tracking Code No
Google AdWords Conversion Tracking Number XXXXXXXXXX
Google AdWords Language en_US

Any ideas on why it isn't reading everything correctly from my site? I have to wonder if any of the other stats are incorrect now. Since it's early May, I thought Google would have sorted out the issues with the ga.js code, but perhaps not... I am going to switch to using the urchin.js code by changing the setting in the admin to see if that will make a difference. I have to say, though, that it was working fine with the ga.js until I upgraded to 1.2.0, at least I think it was anyway!

Thanks!

Matt

I installed JROX at the some Time I upgraded from 1.1 to 1.2, so maybe that is where my problem is too.

Can someone help me with why google analytics isn't working for me? I was using it in the footer page without the mod and it was working great until i secured my site then i was receiving security errors so i had to remove it.

The mod was installed and now it's not working.
I think all of my settings are correct. All of the steps were followed in the readme file.
When i go to my google account it says that it's receiving data from my site. But there is no hits recorded since the end of April when the mod was installed. I've had lots of hits and sales since then.

any suggestions?

From April 30 to May 6 my ecommerce overview differs very much from what I am seeing my conversion rate to be. In fact the version shown shows a sharp drop while my actuals are going the other way. Anybody else seeing anything like this? I am using the old google code as the newer one wasn't even giving me these types of results.

Shrimp

shrimp-gumbo-mmmhhh:

From April 30 to May 6 my ecommerce overview differs very much from what I am seeing my conversion rate to be. In fact the version shown shows a sharp drop while my actuals are going the other way. Anybody else seeing anything like this? I am using the old google code as the newer one wasn't even giving me these types of results.

Shrimp

Is Google watching our board? :)

System Message: Analytics Processing Delay from April 30th to May 5th
Google Analytics experienced a data processing error from April 30th to May 5th. Almost all of the data has been recovered and is currently being reprocessed. The recovered data will be reflected in your reports within a few days. Please note that a small percentage of data, particularly in the area of e-commerce reporting, was not recoverable from those dates.
We sincerely apologize for this processing issue and are taking every precaution to prevent such disruptions from occurring again in the future. The Google Analytics Team

cariclaire:

Can someone help me with why google analytics isn't working for me? I was using it in the footer page without the mod and it was working great until i secured my site then i was receiving security errors so i had to remove it.

The mod was installed and now it's not working.
I think all of my settings are correct. All of the steps were followed in the readme file.
When i go to my google account it says that it's receiving data from my site. But there is no hits recorded since the end of April when the mod was installed. I've had lots of hits and sales since then.

any suggestions?
I'm no expert at this by any means, but I can tell by looking at your page source that it's not installed correctly. If it were you would see this code (or something very similar) at the very end:

<script src="https://ssl.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
_uacct = "UA-XXXXXXX-X";
urchinTracker();
</script></body>
</html>

Thanks for mentioning this shrimp-gumbo-mmmhhh, I have been noticing the same thing. I look forward to Google correcting this.

gchalk:

I installed JROX at the some Time I upgraded from 1.1 to 1.2, so maybe that is where my problem is too.

I have seen in a number of instances where the installation of JAM (creating a new "footer" file for the checkout success page) causes problems with the code that is inserted during Google Analytics install which goes on the "tpl_main_page.php" page.

This might be something to look into with the JROX code as well.

To resolve this I have moved users JAM code to the tpl_main_page.php file and added an if then statement as such:

<?php if ($_GET['main_page']=="checkout_success") { // If this is the checkout page, then insert the affiliate tracking code. ########################################## ## START JAM INTEGRATION WITH ZEN CART ## ## ZC Integration code by DrByte 8/2006 ## ########################################## if ((int)$orders_id > 0) { $JAM = $db->Execute("select class, value from " . TABLE_ORDERS_TOTAL . " where orders_id = '".(int)$orders_id."' AND class in ('ot_coupon', 'ot_subtotal', 'ot_group_pricing')"); while (!$JAM->EOF) { switch ($JAM->fields['class']) { case 'ot_subtotal': $order_subtotal = $JAM->fields['value']; break; case 'ot_coupon': $coupon_amount = $JAM->fields['value']; break; case 'ot_group_pricing': $group_pricing_amount = $JAM->fields['value']; break; } $JAM->MoveNext(); } $commissionable_order = ($order_subtotal - $coupon_amount - $group_pricing_amount); $commissionable_order = number_format($commissionable_order,2,'.',''); echo "<script language=\"JavaScript\" type=\"text/javascript\" src=\"http://www.someurlhere.com/affiliates/sale.php?amount=$commissionable_order&trans_id=$orders_id\"></script></td></tr> </table>"; } ####################################### ## END JAM INTEGRATION WITH ZEN CART ## ####################################### } // End if to determine if this is the checkout page ?>

Hi,

I have just installed this module in I am using version 1.3.8a

Clicks and even conversions are eing recorded perfectly, the thing is that when I look at my "Content" in google analytics its all in the form of URL's like

/index.php?main_page=product_info&products_id=68
/index.php?main_page=login
/index.php?main_page=shopping_cart

Does everybody see the same ? Or did I get something wrong ?

I am asking becuase I had the other analytics mod earlier and I got used to seeing a "Page Name" instead of the URL .

Can someone please clarify.

Thanks :unsure: