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Simple Google Analytics - Support

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17 Jun 2009, 4:20 PM
#941
econcepts avatar

econcepts

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Simple Google Analytics - Support

honrheart:

Ok I've followed the instructions in the readme but I still don't get Google to show up under Admin - Configuration. Does anyone know why? I added the following code to the end of tpl_main_page.tpl (the other code was already there), reuploaded that file along with the files in admin & includes and applied the install patch. I am using the template_default. Any suggestions????

You need to run the SQL installation patch that comes with the download in order to get the admin portions to show up.

17 Jun 2009, 4:22 PM
#942
econcepts avatar

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Re: Simple Google Analytics - Support

Wilkesy:

Hi,

Thanks for the reply.

i did copy and paste the entire text file into the 'Install SQL pateches' box. i have tried doing it again and still no joy.

Cheers

Paul

If you copied and pasted then ran the patch you should see a statement telling you that "xxx' (40 or so) statements ran successfully.

If you see this then the patch was installed and should be in your admin.

You may need to logout and then log back into see it. Also make sure you have cleared your cache in your browser just in case.

17 Jun 2009, 4:25 PM
#943
econcepts avatar

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Re: Simple Google Analytics - Support

cufflinks2wear:

Hi! How do I uninstall Simple Google Analytics? Sorry, but I am a noob, so would appreciate a step by step instruction. thank you!

Step 1:
Remove (delete) all files that were installed by the mod (there is only 1).

Step 2:
Open your tpl_main_page.php file and remove the line that looks like this:

<?php
require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php');
?>

Step 3:

Run the uninstall sql patch found in your downloaded files and called:
googleanalytics-UNINSTALL.sql

27 Jun 2009, 4:40 PM
#944
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swamyg1

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Re: Simple Google Analytics - Support

I'm getting a funny error when trying to do a site overlay. Everything else within analytics seems to be working just fine, but I need to see what people are clicking on!

20002: Access denied. Please try relaunching site overlay from the report.

Any idea why I'm getting this error?

29 Jun 2009, 3:33 AM
#945
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Re: Simple Google Analytics - Support

MB1:

works perfectly

Can you tell me which directory should i upload the sql file

googleanalytic-install.sql
googleanalytic-uninstall.sql

And secondly how do i execute the installation process

3 Jul 2009, 3:26 PM
#946
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Re: Simple Google Analytics - Support

I have simple analytics installed and seems to be running correctly for the most part. Except that ecommerce tracking isn't working at all. I'm getting no information in my GA account. My adwords and sales are being tracked fine. I've turned on the ecommerce tracking in GA. I'm running ZC 1.3.8 and I installed simple GA last july so I'm not sure which version I'm using. Any help would be appreciated.

thanks

Chris

6 Jul 2009, 4:29 PM
#947
econcepts avatar

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Re: Simple Google Analytics - Support

frontier2002:

Can you tell me which directory should i upload the sql file

googleanalytic-install.sql
googleanalytic-uninstall.sql

And secondly how do i execute the installation process

You don't upload the install file. You use it like all other module installs. Login to your admin and then go to the Install SQL Patch (under tools).

Copy and paste the lines of code from within the "install" file into the text area and click the submit button.

All set.

6 Jul 2009, 4:32 PM
#948
econcepts avatar

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Re: Simple Google Analytics - Support

holtopia:

I have simple analytics installed and seems to be running correctly for the most part. Except that ecommerce tracking isn't working at all. I'm getting no information in my GA account. My adwords and sales are being tracked fine. I've turned on the ecommerce tracking in GA. I'm running ZC 1.3.8 and I installed simple GA last july so I'm not sure which version I'm using. Any help would be appreciated.

thanks

Chris

If you are using Simple Google Analytics then the ecommerce tracking is built in so it won't be a "module based" problem (even the earlier versions should allow ecom tracking).

The likely cause is on the Google end or in the tracking code you chose.

Make sure you setup ecommerce tracking within your Google Account for the proper "tracking id" (if you have multiple ones).

The other thing you may want to try is to switch to the legacy tracking code (done from within the admin configuration of zen cart) to see if that works. Both tracking options should be ok, but we're trying to eliminate possible causes here.

See if any of those help.

6 Jul 2009, 4:33 PM
#949
econcepts avatar

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Re: Simple Google Analytics - Support

swamyg1:

I'm getting a funny error when trying to do a site overlay. Everything else within analytics seems to be working just fine, but I need to see what people are clicking on!

20002: Access denied. Please try relaunching site overlay from the report.

Any idea why I'm getting this error?

This forum can't help with that. It's a Google issue. Check with them on it.

7 Jul 2009, 12:19 AM
#950
kramerr avatar

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Re: Simple Google Analytics - Support

I am getting frustrated with this Analytics mod. I have followed the install instructions correctly. When I go to the Google Analytics page, the status shows "tracking software not installed". What am I doing wrong here ??

Here is a copy of my code:

<?php /** * Common Template - tpl_main_page.php * * Governs the overall layout of an entire page<br /> * Normally consisting of a header, left side column. center column. right side column and footer<br /> * For customizing, this file can be copied to /templates/your_template_dir/pagename<br /> * example: to override the privacy page<br /> * - make a directory /templates/my_template/privacy<br /> * - copy /templates/templates_defaults/common/tpl_main_page.php to /templates/my_template/privacy/tpl_main_page.php<br /> * <br /> * to override the global settings and turn off columns un-comment the lines below for the correct column to turn off<br /> * to turn off the header and/or footer uncomment the lines below<br /> * Note: header can be disabled in the tpl_header.php<br /> * Note: footer can be disabled in the tpl_footer.php<br /> * <br /> * $flag_disable_header = true;<br /> * $flag_disable_left = true;<br /> * $flag_disable_right = true;<br /> * $flag_disable_footer = true;<br /> * <br /> * // example to not display right column on main page when Always Show Categories is OFF<br /> * <br /> * if ($this_is_home_page) {<br /> * $flag_disable_right = true;<br /> * }<br /> * <br /> * example to not display right column on main page when Always Show Categories is ON and set to categories_id 3<br /> * <br /> * if ($current_page_base == 'index' and $cPath == '' or $cPath == '3') {<br /> * $flag_disable_right = true;<br /> * }<br /> * * if ($current_page_base == 'index' and $cPath > '0' ) { *$flag_disable_right = true; * } * * @package templateSystem * @copyright Copyright 2003-2007 Zen Cart Development Team * @copyright Portions Copyright 2003 osCommerce * @license <http://www.zen-cart.com/license/2_0.txt> GNU Public License V2.0 * @version $Id: tpl_main_page.php 7085 2007-09-22 04:56:31Z ajeh $ */ // the following IF statement can be duplicated/modified as needed to set additional flags if (in_array($current_page_base,explode(",",'product_info')) ) { $flag_disable_right = true; } if ($current_page_base == 'index' and $cPath > '0' ) { $flag_disable_right = true; } $header_template = 'tpl_header.php'; $footer_template = 'tpl_footer.php'; $left_column_file = 'column_left.php'; $right_column_file = 'column_right.php'; $body_id = ($this_is_home_page) ? 'indexHome' : str_replace('_', '', $_GET['main_page']); ?> <body id="<?php echo $body_id . 'Body'; ?>"<?php if($zv_onload !='') echo ' onload="'.$zv_onload.'"'; ?>> <?php if (SHOW_BANNERS_GROUP_SET1 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET1)) { if ($banner->RecordCount() > 0) { ?> <div id="bannerOne" class="banners"><?php echo zen_display_banner('static', $banner); ?></div> <?php } } ?> <div id="mainWrapper"> <?php /** * prepares and displays header output * */ if (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_HEADER_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == '')) { $flag_disable_header = true; } require($template->get_template_dir('tpl_header.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_header.php');?> <table width="100%" border="0" cellspacing="0" cellpadding="0" id="contentMainWrapper"> <tr> <?php if (COLUMN_LEFT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_LEFT_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == ''))) { // global disable of column_left $flag_disable_left = true; } if (!isset($flag_disable_left) || !$flag_disable_left) { ?> <td id="navColumnOne" class="columnLeft" style="width: <?php echo COLUMN_WIDTH_LEFT; ?>"> <?php /** * prepares and displays left column sideboxes * */ ?> <div id="navColumnOneWrapper" style="width: <?php echo BOX_WIDTH_LEFT; ?>"><?php require(DIR_WS_MODULES . zen_get_module_directory('column_left.php')); ?></div></td> <?php } ?> <td valign="top"> <div id="centerOuterBorder"> <!-- bof breadcrumb --> <?php if (DEFINE_BREADCRUMB_STATUS == '1' || (DEFINE_BREADCRUMB_STATUS == '2' && !$this_is_home_page) ) { ?> <div id="navBreadCrumbWrapper"><div id="navBreadCrumb"><?php echo $breadcrumb->trail(BREAD_CRUMBS_SEPARATOR); ?></div></div> <?php } ?> <!-- eof breadcrumb --> <?php if (SHOW_BANNERS_GROUP_SET3 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET3)) { if ($banner->RecordCount() > 0) { ?> <div id="bannerThree" class="banners"><?php echo zen_display_banner('static', $banner); ?></div> <?php } } ?> <!-- bof upload alerts --> <?php if ($messageStack->size('upload') > 0) echo $messageStack->output('upload'); ?> <!-- eof upload alerts --> <?php /** * prepares and displays center column * */ require($body_code); ?> <?php if (SHOW_BANNERS_GROUP_SET4 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET4)) { if ($banner->RecordCount() > 0) { ?> <div id="bannerFour" class="banners"><?php echo zen_display_banner('static', $banner); ?></div> <?php } } ?> </div> </td> <?php //if (COLUMN_RIGHT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_RIGHT_OFF == 'true' && $_SESSION['customers_authorization'] != 0)) { if (COLUMN_RIGHT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_RIGHT_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == ''))) { // global disable of column_right $flag_disable_right = true; } if (!isset($flag_disable_right) || !$flag_disable_right) { ?> <td id="navColumnTwo" class="columnRight" style="width: <?php echo COLUMN_WIDTH_RIGHT; ?>"> <?php /** * prepares and displays right column sideboxes * */ ?> <div id="navColumnTwoWrapper" style="width: <?php echo BOX_WIDTH_RIGHT; ?>"><?php require(DIR_WS_MODULES . zen_get_module_directory('column_right.php')); ?></div></td> <?php } ?> </tr> </table> </div> <div id="bottom"> </div> <?php /** * prepares and displays footer output * */ if (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_FOOTER_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == '')) { $flag_disable_footer = true; } require($template->get_template_dir('tpl_footer.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_footer.php'); ?> <!--</div>--> <!--bof- parse time display --> <?php if (DISPLAY_PAGE_PARSE_TIME == 'true') { ?> <div class="smallText center">Parse Time: <?php echo $parse_time; ?> - Number of Queries: <?php echo $db->queryCount(); ?> - Query Time: <?php echo $db->queryTime(); ?></div> <?php } ?> <!--eof- parse time display --> <!--bof- banner #6 display --> <?php if (SHOW_BANNERS_GROUP_SET6 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET6)) { if ($banner->RecordCount() > 0) { ?> <div id="bannerSix" class="banners"><?php echo zen_display_banner('static', $banner); ?></div> <?php } } ?> <!--eof- banner #6 display --> <</div> <?php require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php'); ?> </body>
7 Jul 2009, 2:23 PM
#951
countrycharm avatar

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Re: Simple Google Analytics - Support

kramerr:

I am getting frustrated with this Analytics mod. I have followed the install instructions correctly. When I go to the Google Analytics page, the status shows "tracking software not installed". What am I doing wrong here ??

Here is a copy of my code:

<?php /** * Common Template - tpl_main_page.php * * Governs the overall layout of an entire page<br /> * Normally consisting of a header, left side column. center column. right side column and footer<br /> * For customizing, this file can be copied to /templates/your_template_dir/pagename<br /> * example: to override the privacy page<br /> * - make a directory /templates/my_template/privacy<br /> * - copy /templates/templates_defaults/common/tpl_main_page.php to /templates/my_template/privacy/tpl_main_page.php<br /> * <br /> * to override the global settings and turn off columns un-comment the lines below for the correct column to turn off<br /> * to turn off the header and/or footer uncomment the lines below<br /> * Note: header can be disabled in the tpl_header.php<br /> * Note: footer can be disabled in the tpl_footer.php<br /> * <br /> * $flag_disable_header = true;<br /> * $flag_disable_left = true;<br /> * $flag_disable_right = true;<br /> * $flag_disable_footer = true;<br /> * <br /> * // example to not display right column on main page when Always Show Categories is OFF<br /> * <br /> * if ($this_is_home_page) {<br /> * $flag_disable_right = true;<br /> * }<br /> * <br /> * example to not display right column on main page when Always Show Categories is ON and set to categories_id 3<br /> * <br /> * if ($current_page_base == 'index' and $cPath == '' or $cPath == '3') {<br /> * $flag_disable_right = true;<br /> * }<br /> * * if ($current_page_base == 'index' and $cPath > '0' ) { *$flag_disable_right = true; * } * * @package templateSystem * @copyright Copyright 2003-2007 Zen Cart Development Team * @copyright Portions Copyright 2003 osCommerce * @license <http://www.zen-cart.com/license/2_0.txt> GNU Public License V2.0 * @version $Id: tpl_main_page.php 7085 2007-09-22 04:56:31Z ajeh $ */ // the following IF statement can be duplicated/modified as needed to set additional flags if (in_array($current_page_base,explode(",",'product_info')) ) { $flag_disable_right = true; } if ($current_page_base == 'index' and $cPath > '0' ) { $flag_disable_right = true; } $header_template = 'tpl_header.php'; $footer_template = 'tpl_footer.php'; $left_column_file = 'column_left.php'; $right_column_file = 'column_right.php'; $body_id = ($this_is_home_page) ? 'indexHome' : str_replace('_', '', $_GET['main_page']); ?> <body id="<?php echo $body_id . 'Body'; ?>"<?php if($zv_onload !='') echo ' onload="'.$zv_onload.'"'; ?>> <?php if (SHOW_BANNERS_GROUP_SET1 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET1)) { if ($banner->RecordCount() > 0) { ?> <div id="bannerOne" class="banners"><?php echo zen_display_banner('static', $banner); ?></div> <?php } } ?> <div id="mainWrapper"> <?php /** * prepares and displays header output * */ if (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_HEADER_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == '')) { $flag_disable_header = true; } require($template->get_template_dir('tpl_header.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_header.php');?> <table width="100%" border="0" cellspacing="0" cellpadding="0" id="contentMainWrapper"> <tr> <?php if (COLUMN_LEFT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_LEFT_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == ''))) { // global disable of column_left $flag_disable_left = true; } if (!isset($flag_disable_left) || !$flag_disable_left) { ?> <td id="navColumnOne" class="columnLeft" style="width: <?php echo COLUMN_WIDTH_LEFT; ?>"> <?php /** * prepares and displays left column sideboxes * */ ?> <div id="navColumnOneWrapper" style="width: <?php echo BOX_WIDTH_LEFT; ?>"><?php require(DIR_WS_MODULES . zen_get_module_directory('column_left.php')); ?></div></td> <?php } ?> <td valign="top"> <div id="centerOuterBorder"> <!-- bof breadcrumb --> <?php if (DEFINE_BREADCRUMB_STATUS == '1' || (DEFINE_BREADCRUMB_STATUS == '2' && !$this_is_home_page) ) { ?> <div id="navBreadCrumbWrapper"><div id="navBreadCrumb"><?php echo $breadcrumb->trail(BREAD_CRUMBS_SEPARATOR); ?></div></div> <?php } ?> <!-- eof breadcrumb --> <?php if (SHOW_BANNERS_GROUP_SET3 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET3)) { if ($banner->RecordCount() > 0) { ?> <div id="bannerThree" class="banners"><?php echo zen_display_banner('static', $banner); ?></div> <?php } } ?> <!-- bof upload alerts --> <?php if ($messageStack->size('upload') > 0) echo $messageStack->output('upload'); ?> <!-- eof upload alerts --> <?php /** * prepares and displays center column * */ require($body_code); ?> <?php if (SHOW_BANNERS_GROUP_SET4 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET4)) { if ($banner->RecordCount() > 0) { ?> <div id="bannerFour" class="banners"><?php echo zen_display_banner('static', $banner); ?></div> <?php } } ?> </div> </td> <?php //if (COLUMN_RIGHT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_RIGHT_OFF == 'true' && $_SESSION['customers_authorization'] != 0)) { if (COLUMN_RIGHT_STATUS == 0 || (CUSTOMERS_APPROVAL == '1' and $_SESSION['customer_id'] == '') || (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_COLUMN_RIGHT_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == ''))) { // global disable of column_right $flag_disable_right = true; } if (!isset($flag_disable_right) || !$flag_disable_right) { ?> <td id="navColumnTwo" class="columnRight" style="width: <?php echo COLUMN_WIDTH_RIGHT; ?>"> <?php /** * prepares and displays right column sideboxes * */ ?> <div id="navColumnTwoWrapper" style="width: <?php echo BOX_WIDTH_RIGHT; ?>"><?php require(DIR_WS_MODULES . zen_get_module_directory('column_right.php')); ?></div></td> <?php } ?> </tr> </table> </div> <div id="bottom"> </div> <?php /** * prepares and displays footer output * */ if (CUSTOMERS_APPROVAL_AUTHORIZATION == 1 && CUSTOMERS_AUTHORIZATION_FOOTER_OFF == 'true' and ($_SESSION['customers_authorization'] != 0 or $_SESSION['customer_id'] == '')) { $flag_disable_footer = true; } require($template->get_template_dir('tpl_footer.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_footer.php'); ?> <!--</div>--> <!--bof- parse time display --> <?php if (DISPLAY_PAGE_PARSE_TIME == 'true') { ?> <div class="smallText center">Parse Time: <?php echo $parse_time; ?> - Number of Queries: <?php echo $db->queryCount(); ?> - Query Time: <?php echo $db->queryTime(); ?></div> <?php } ?> <!--eof- parse time display --> <!--bof- banner #6 display --> <?php if (SHOW_BANNERS_GROUP_SET6 != '' && $banner = zen_banner_exists('dynamic', SHOW_BANNERS_GROUP_SET6)) { if ($banner->RecordCount() > 0) { ?> <div id="bannerSix" class="banners"><?php echo zen_display_banner('static', $banner); ?></div> <?php } } ?> <!--eof- banner #6 display --> <</div> <?php require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'google_analytics') . '/google_analytics.php'); ?> </body>

A link to your site would be nice......
Also so Did you go into the admin and go to configuration->Google analytics configuration and enter your Analytics account number? it should not be UA-XXXXXX-1 it should be your actual account number from google.

7 Jul 2009, 3:29 PM
#952
econcepts avatar

econcepts

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Re: Simple Google Analytics - Support

[QUOTE=kramerr;751155]I am getting frustrated with this Analytics mod. I have followed the install instructions correctly. When I go to the Google Analytics page, the status shows "tracking software not installed". What am I doing wrong here ??
...
[QUOTE]

The info you sent to the net looks ok. As mentioned in the previous post I sent to you this very much looks like a Google issue.

If you have the proper Analytics ID entered (in Configuration > Simple Google Analytics) then you should be ok. If you did not add a tracking id then of course Google will not find the tracking when it looks.

Post a link to your site so I can look at it. Can't do much without that.

9 Jul 2009, 6:20 PM
#953
3sigma avatar

3sigma

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Re: Simple Google Analytics - Support

econcepts,
I am using the simple google analytics mod for about 3 months. it installed great. I am getting data for all but one very important page:
/index.php?main_page=checkout_success

This page does not get picked up in a content report or as a goal when a sale occurs. So everything works great except the one feature I would really like, conversion tracking.

I have entered it in as a head match goal with this in the input:
/index.php?main_page=checkout_success

I am running zen cart 1.3.8a and also have Fast Easy Checkout mod installed from numinix. Would these two mods conflict? I am also doing AIM CC processing on site with Authorize.net.

Also, the code looks slightly different between what google wants and what displays on my site:
Google Code:

<script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> try { var pageTracker = _gat._getTracker("UA-xxxxxxx-1"); pageTracker._trackPageview(); } catch(err) {}</script>

shows on my page:

<script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> var pageTracker = _gat._getTracker("UA-xxxxxxxx-1"); pageTracker._initData(); pageTracker._trackPageview(); </script>

Any Thoughts on how to resolve this issue?

3Sigma

11 Jul 2009, 4:38 AM
#954
kramerr avatar

kramerr

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Re: Simple Google Analytics - Support

I just checked the Google Analytics page...and, it looks like it is working fine !!!

13 Jul 2009, 3:35 PM
#955
econcepts avatar

econcepts

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Re: Simple Google Analytics - Support

3Sigma:

econcepts,
I am using the simple google analytics mod for about 3 months. it installed great. I am getting data for all but one very important page:
/index.php?main_page=checkout_success

This page does not get picked up in a content report or as a goal when a sale occurs. So everything works great except the one feature I would really like, conversion tracking.

I have entered it in as a head match goal with this in the input:
/index.php?main_page=checkout_success

I am running zen cart 1.3.8a and also have Fast Easy Checkout mod installed from numinix. Would these two mods conflict? I am also doing AIM CC processing on site with Authorize.net.

Also, the code looks slightly different between what google wants and what displays on my site:
Google Code:

<script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> try { var pageTracker = _gat._getTracker("UA-xxxxxxx-1"); pageTracker._trackPageview(); } catch(err) {}</script>

shows on my page:

<script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> var pageTracker = _gat._getTracker("UA-xxxxxxxx-1"); pageTracker._initData(); pageTracker._trackPageview(); </script>

Any Thoughts on how to resolve this issue?

3Sigma

Your setup looks correct.

Two things for you to check.

  1. Are you running any paid search campaigns (adwords etc..)?

If not, that's the problem. Conversion tracking as I have it there is for tracking Paid Search (PPC) conversion on the checkout success page. If you are not running paid search or have not got a sale from that then your conversions will be "0".

  1. if you are running PPC campaigns and you do have conversion tracking turned on (both in the zen cart admin and within google Analytics) then you need to make sure your Conversion Tracking ID for PPC is correct (this is a totally different number than your Google Analytics Tracking ID).

  2. If you are talking about "ecommerce tracking" (conversions) on the thank you (checkout success page), this come built in with my module by default (nothing to change on the admin side of zen cart).

If you are not seeing any "ecommerce conversions" in your Google Analytics then you need to check to make sure you havee told Google Anlaytics that you are an "ecommerce site" by turning that on (again, done from within your Google Analytics profile page ... not from within Zen Cart.)

There is not conflict with the FEC module and my mod works just fine with it so that is not the issue (I'm using that mod with my tracking on a number of sites without a problem.)

The key here is to make sure you are talking about the proper "conversion tracking" figure.

If you are talking about "conversion tracking" as it relates to paid search (which is activated from within the Zen Cart admin by saying "yes" to conversion tracking) then you MUST be running a paid search campaign for it to work and the paid search tracking id number (different from your Google Analytics tracking ID number) must be plugged into the proper location in your zen cart admin.

If however you are talking about tracking "ecommerce conversions" then you need to make sure you told Google you are an "ecommerce site" from within your profile. My mod handles the rest.

13 Jul 2009, 3:35 PM
#956
econcepts avatar

econcepts

Totally Zenned

Join Date:
Dec 2005
Posts:
1,505
Plugin Contributions:
2

Re: Simple Google Analytics - Support

kramerr:

I just checked the Google Analytics page...and, it looks like it is working fine !!!

Glad to hear you got it working :)

13 Jul 2009, 4:29 PM
#957
iscatech avatar

iscatech

New Zenner

Join Date:
Mar 2009
Posts:
48
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0

Re: Simple Google Analytics - Support

Hello, I have installed this add-on and it almost works.

2 things are not working:

Ecommerce reporting shows no sales

I have enabled the "Ecommerce Website" through Google Analytics.

Goals are not being tracked, my funnel looks like this:

  1. /index.php?main_page=product_info
  2. /index.php?main_page=shopping_cart
  3. /index.php?main_page=checkout_shipping
  4. /index.php?main_page=checkout_payment
  5. /index.php?main_page=checkout_confirmation

Ideas? Thanks!

14 Jul 2009, 11:54 PM
#958
iscatech avatar

iscatech

New Zenner

Join Date:
Mar 2009
Posts:
48
Plugin Contributions:
0

Re: Simple Google Analytics - Support

Forgot to add, the store is at: http://www.iscatech.com/ecommerce/

Thanks!

15 Jul 2009, 6:12 PM
#959
mcarbone avatar

mcarbone

Zen Follower

Join Date:
Feb 2009
Location:
Simi Valley, CA
Posts:
99
Plugin Contributions:
0

Re: Simple Google Analytics - Support

Hi,

I apologize if this problem was posted elsewhere, but my google analytics is no longer tracking.

I installed the simple google analytics mod and updated my includes/templates/my_template/common/tpl_main_page with this code:

<?php include($template->get_template_dir('tpl_footer_googleanalytics.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_footer_googleanalytics.php'); ?>

I also updated the admin with the google account number and tested. Everything worked fine at that point. Since then I have had two orders that did not register with Google Analytics. :lamo:

I also have JROX installed, however that integration is in the tpl_footer.php file.

Any feedback always immensly appretiated!

Thank you,

Michelle

22 Jul 2009, 2:56 PM
#960
econcepts avatar

econcepts

Totally Zenned

Join Date:
Dec 2005
Posts:
1,505
Plugin Contributions:
2

Re: Simple Google Analytics - Support

iscatech:

Hello, I have installed this add-on and it almost works.

2 things are not working:

Ecommerce reporting shows no sales

I have enabled the "Ecommerce Website" through Google Analytics.

Goals are not being tracked, my funnel looks like this:

  1. /index.php?main_page=product_info
  2. /index.php?main_page=shopping_cart
  3. /index.php?main_page=checkout_shipping
  4. /index.php?main_page=checkout_payment
  5. /index.php?main_page=checkout_confirmation

Ideas? Thanks!

Make sure your goal url is as follows:

I can't see that part of your setup but that could cause the problem you mention. It should be:

/index.php?main_page=checkout_success (notice the slash in front)

If that does not work then I have had success with entering the full url to the success page as such:

https://www.yourdomain.com/index.php?main_page=checkout _success

Either one of those should work for you.

Let me know if either of those work.