Simple Google Analytics - Support

It's tough to say where the conversion value came from but the only options seem to be either a sale from the store or a sale that related to a default value (which you mentioned there is none.)

Without seeing it all and testing, it's very tough to determine. You should be able to tell from within Analytics what products made up that transaction.

I would suggest isolating the day the transaction occurred and then drilling down on the data to find out what made that up. That may provide some insight as to what caused it. You should even be able to get the order number etc... from within your analytics as well if that is setup. This will let you know what number it came from (if any) etc...

Has this been modified to place the code diretly before the </head> tag?

Not this version, but the next release (due out very soon) does. It's currently being tested on a few sites and I'll be releasing that in the coming weeks on in the zen cart downloads section.

I'll post here when that is ready as well.

I have not read this WHOLE long thread, so i appologise if the question has been asked.

I installed Simple Google Analytics a few days ago. It is fun (and addictive) to look at the figures, and so far, trying to understand what they all mean. One thing i noticed is that in the ecommerce part of the stats it does not seem to match the sales i made during those days reported.

For example, i have had invoices #4 to #9, but it seems to take into account only invoices #4, 5, 7, 9, and skips invoices #6 and 8.

Also, in the Product performance, i see that some products are listed there, yet, they have NOT been sold during those days.

So all in all, i am getting some information that i find a bit... inaccurate to say the least.

Anyone else experienced similar situation?

You'll always have some discrepancies due to Google being JavaScript driven.

Take a look at posts 1318 to 1320 for some more on this.

Thanks. I had not reached those posts yet!

Hi Eric, I just installed this but my ecommerce isn't tracking. Reading back you mention:

"2) Are you running any affiliate programs or anything else that might affect the checkout page? If so, there is a different way I'll have you integrate it. Sometimes those mods make alterations to the checkout success page that override any tracking."

...I am running JROX Affiliate Manager and there is some integration code from them in tpl_footer.php - could this be the issue do you think?

Thanks
Adele

Yes Adele, that is why it is not tracking.

The answer to correcting it is at the following link.

Scroll to the bottom of the page (around July 22, 2009) and you'll find a comment section that talks about the JAM / JROX integration.

http://www.zencartoptimization.com/2007/08/15/now-available-google-analytics-uncovered-for-zen-cart-the-workbook/

I realise the Google Analytic cannot track EVERYTHING and EVERY transaction, giving figures somewhat lower than they are. I was wondering if anyone would have a rough average of how much is "missing" as far as the figures are concerned in Google Analytics? Like can i expect a 10% discrepancy? 20%? I would like to get at least a ball park figure if possible.

Thanks.

Sorry if this was answered in an earlier post, I looked back a few pages and couldnt see anything relevant

zencart 139, new install, trying install Simple GA. When running the SQL script I get an error code 106: Syntax error for the second line Select (@t4:=configuration_group_id) as t4

is there an update to this script or a change I need to make to it for the latest MYSQL?

Thanks
Grant

CaroleAs:

I realise the Google Analytic cannot track EVERYTHING and EVERY transaction, giving figures somewhat lower than they are. I was wondering if anyone would have a rough average of how much is "missing" as far as the figures are concerned in Google Analytics? Like can i expect a 10% discrepancy? 20%? I would like to get at least a ball park figure if possible.

Thanks.

There is no rough estimate as it would be different for every company and completely dependent on the number of visitors that have their browser set to block or not run JavaScript. Once you figure out what this is for your business you would be able to use that figure.

I work with some pretty big companies that use GA and we don't worry too much about the discrepancy as it is often so small it doesn't really make a difference if you are looking at right numbers anyhow.

Basically, to get your overall picture of how your website is really performing (meaning how effective it is at turning website visitors into sales) you should be taking averages over a given range of time anyhow. Those averages when compared with previous numbers over a similar time range are what is going to determine your next move.

If the range is too large your numbers will be watered down ... if too small, they will have greater margin of error.

riggergrant:

Sorry if this was answered in an earlier post, I looked back a few pages and couldnt see anything relevant

zencart 139, new install, trying install Simple GA. When running the SQL script I get an error code 106: Syntax error for the second line Select (@t4:=configuration_group_id) as t4

is there an update to this script or a change I need to make to it for the latest MYSQL?

Thanks
Grant

What version of MySQL are you using?

Ok, I just completed and released an update to the previous Simple Google Analytics module. There were a number of items I had been meaning to alter and add to the original, and that is covered in this release. I've tested this on a number of sites and it works flawlessly.

For those that have a previous version (1.2.x etc...) it is a super easy upgrade. I included a separate readme file for reference. Basically if you follow that readme it will tell you want needs to be done to upgrade.

This version is 1.2.3 and has the following features:

1. New Asychronous tracking has been added as an option so you can now select either the legacy 'urchin.js' tracking code, the ga.js tracking code or the newest Asynchronous tracking code released in Dec 2009 by Google.

Placement of tracking is also automatically taken care of (moving the asynchronous tracking to the top).

2. This version is extremely flexible (for easy expansion) and allows you to track any custom variables you would like for your store following the guidelines Google sets forth at the following link:

http://code.google.com/apis/analytics/docs/tracking/gaTrackingCustomVariables.html

This means a user can easily track domains and events of their choosing without any limitations. If you have any current customizations you made to your tracking code you can now easily add them to the site from the Admin interface of Zen Cart.

3. Built in ability to track Ecommerce transactions, goals, funnels, and even pay-per-click conversion automatically, and all in one interface.

4. Easy install / easy upgrade.

It is pending activation in the Zen Cart download section but if you can't wait to get it there you can download it now from the following link: zencartoptimization.com/downloads/

Just finished the upgrade (1.2.2 to 1.2.3) - everything seems to of gone smoothly, thanks to your very simple and clear README_UPGRADE-TO-1-2-3.txt .

Thanks for your continuous support and development of this fantastic add on :smile:

Glad to hear it all went well. Enjoy!

First of all thanx very much for this contribution!
then i've followed instruction for 1st installation, also installed the sql file
but now i have a problem i don't have: google analytics in my admin area... (configuration->google analytics) Even if i well uploaded the corret file in my admin folder
so i wonder what i did wrong...
Any help whould be much appreciated

If you didn't get any error messages when running the install patch (not the upgrade patch) then you should see it under the configuration section.

Are you running any "admin permissions" module that might prevent it from showing (until you select it to be accessible from your admin settings section?)

That config section is added not through the actual uploading of the files, but through the SQL patch that installs the mod.

oh my what a blond moment lol!
my store got a lot of modules on it and yep i've got the admin permissions' one and i can now see the google analytics in my configuration now :clap:

Eric:

A couple of questions please:

1. How can I check my database to see if I previously installed the first version? What word can I use to search my database?

I am asking because I think I started the first installed and never finished it and I just want to make sure I install the correct sql patch.

2. This file: includes/modules/pages/checkout_success/on_load_main.js

I don't have this file.

Thanks!

Eric, I used Google Analytics by Andrew. Now should I uninstall that sql? Or will adding your patch be okay?

Thanks!