Simple Google Analytics - Support

[QUOTE=econcepts;1011407]What problem are you actually experiencing?/QUOTE]

I'm tracking everything except sales. I'm getting results including pages inside Zen, just not sales. Yes, e-commerce is checked, ;-). The only thing that comes to mind is something's different on the checkout pages? That'd be weird. The code is there, that's why I think it has to something in GA.

Hi Eric,
thanks for your reply. Yes I did all those steps when I checked the page source code the adwords account showed up as UAXXXX-X. And I'm 100% that I did configure it in the admin panel I actually checked it several times to make sure! Anyway I did it again and now the my UA shows up in the source code, I checked the analytics and it is receiving data. Hopefully this time it's gonna work.
Thanks again!

I've resolved the user issue. I deleted the profile in GA that was linked to my UA and created a profile for my client using his UA. I hated to lose the data; but, it will be worth it if I can start tracking sales. The client's profile is receiving data. I will try to be patient. :-)

melena:

Hi Eric,
thanks for your reply. Yes I did all those steps when I checked the page source code the adwords account showed up as UAXXXX-X. And I'm 100% that I did configure it in the admin panel I actually checked it several times to make sure! Anyway I did it again and now the my UA shows up in the source code, I checked the analytics and it is receiving data. Hopefully this time it's gonna work.
Thanks again!

Glad to hear you got it working.

hermes369:

I've resolved the user issue. I deleted the profile in GA that was linked to my UA and created a profile for my client using his UA. I hated to lose the data; but, it will be worth it if I can start tracking sales. The client's profile is receiving data. I will try to be patient. :-)

Great! Good luck!

Hey there! Just curious, installed this mod last night.
I am to the point where my Google Analytics status shows a check and is receiving data with 1 visit from last night. I have had 15 site visits this morning and I am still seeing the same status and 1 visit.

I followed some advice and looked at the source on the main page and the tracking is definitely there and my UA number matches. However, the tracking code seems different than what Google Analytics wanted me to copy:

Any ideas? Seems weird that the GA site says it Receiving Data but nothing is updating.
Appreciate the help!

Hi I have recently uploaded the latest version of this module and would like to know how this module tracks the E commerce side of things through Google analytic's Not adwords.

I did have a module in which allowed the tracking of the E commerce through Google analytics but some thing messed up the other week and tracking stopped.

the site i have installed the module on is below any info will help
http://www.vivanco-direct.com/

cheers
Mike B

brewtusplease:

Hey there! Just curious, installed this mod last night.
I am to the point where my Google Analytics status shows a check and is receiving data with 1 visit from last night. I have had 15 site visits this morning and I am still seeing the same status and 1 visit.

I followed some advice and looked at the source on the main page and the tracking is definitely there and my UA number matches. However, the tracking code seems different than what Google Analytics wanted me to copy:

<script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-XXXXXXXX-1]); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script>

Any ideas? Seems weird that the GA site says it Receiving Data but nothing is updating.
Appreciate the help!

Google is not a real time tracking system. They only update their end once or twice a day. So give it time to update and you should be fine.

mike2001uk1:

Hi I have recently uploaded the latest version of this module and would like to know how this module tracks the E commerce side of things through Google analytic's Not adwords.

Ecommerce tracking is only provided within Google Analytics (not Adwords). Adwords tracks Conversions (but so does Analytics).

My module lets you track both sides. By default it enables you to track Ecommerce Transactions through Analytics (providing you turn that on within your Google Analytics account) and if you want to turn on Adwords Conversion tracking you simply indicated that in the Google Analytics Configuration (in the zen cart admin) and by putting your Adwords tracking ID into the space provided.

mike2001uk1:

I did have a module in which allowed the tracking of the E commerce through Google analytics but some thing messed up the other week and tracking stopped.

Which module was it? There are only two for Zen Cart and this one (Simple Google Analytics) is the more reliable of them. (The other module had native problems with Ecommerce Tracking I hear.) The only way Ecommerce tracking would stop suddenly using my module is if the tracking number was removed / changed, or something changed on your Adwords end.

Thanks, I need to be more patient!

econcepts:

Let me know how this works for you.

Hi Eric,

I added the extra code you suggested a few days ago, however GA still doesn't appear to be tracking image search data. In my GA account the searches still show as "google.com (referral)" then "/imgres" then if I try and found out the keyword it says "(not set)" :dontgetit

mike2001uk1:

Hi I have recently uploaded the latest version of this module and would like to know how this module tracks the E commerce side of things through Google analytic's Not adwords.

I did have a module in which allowed the tracking of the E commerce through Google analytics but some thing messed up the other week and tracking stopped.

the site i have installed the module on is below any info will help
http://www.vivanco-direct.com/

cheers
Mike B

gaffettape:

Hi Eric,

I added the extra code you suggested a few days ago, however GA still doesn't appear to be tracking image search data. In my GA account the searches still show as "google.com (referral)" then "/imgres" then if I try and found out the keyword it says "(not set)" :dontgetit

hmm ... let me take a look at it here and see what the issue might be.

YAAAAAAAHOOOOOOO!!! :clap:

ahem.

It seems I had long ago played around with JAM for an affiliate program we never pursued. I had completely forgotten about it. Once I removed the directory associated with JAM, Google Analytics started reporting sales.

I was about to lose it there for a bit.

Whew!

hermes369:

YAAAAAAAHOOOOOOO!!! :clap:

ahem.

It seems I had long ago played around with JAM for an affiliate program we never pursued. I had completely forgotten about it. Once I removed the directory associated with JAM, Google Analytics started reporting sales.

I was about to lose it there for a bit.

Whew!

Glad to hear you got it working. Thanks for letting everyone know what the issue was.

Hello,

This is my first time installing a module by myself, so please understand that the question might be redundant/ ignorant:

How do I do step 1? I'm very confused.
I mean, do I upload the whole thing to the root directory? (Everything with the readme file etc?)
Do I upload each file separately to the respective directories?

milli:

Hello,

This is my first time installing a module by myself, so please understand that the question might be redundant/ ignorant:

How do I do step 1? I'm very confused.
I mean, do I upload the whole thing to the root directory? (Everything with the readme file etc?)
Do I upload each file separately to the respective directories?

It doesn't matter if you upload the readme, sql patch etc... That will have no impact on how the mod works. Technically you should not upload those.

As long as you make sure you rename the directory "your_template" to the actual name of your template you are using then you should be able to upload with one move.

However, if you feel more comfortable doing each file one by one, you can do that as well. Just make sure you get them all in the proper locations and don't miss any.

Thanks for your help!

I have another question: for step 4, I am getting this error message

ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_TRACKING_TYPE" because it already exists
Error ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_CUSTOM_AFTER" because it already exists
Error ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_CUSTOM_AFTER" because it already exists
Warning Note: 2 statements ignored. See "upgrade_exceptions" table for additional details.

I have used google analytics on my site before (which didnt' really work) but WITHOUT a module.
Nevertheless it shows that the tracking already exists.

I deleted the tracking code that I originally had and inserted the new code as indicated in part 3.

So I tried uploading the "uninstall" SQL patch, which worked, but still when I upload the "install" patch again, the same error occurs.

The same error message shows up even when I upload the "upgrade" patch.

What to do?

Hello,

I'm a first time user of Zen-cart and Google Analitics. I would like to know if somebody could coach me out threw some basic doubt that I have.

I want to be able to track all the interactions user have in my site which is built with Zen Cart, but I don't know were should I install Google Analytics snippet. And what options should I apply to the code to track all the E-commerce movement.

Ill give a brief description of the modules I'm using and number of php pages.

12 php

Payment modules:

• Check / Money Order
• PAyPal IPN - Website Payment Standard

Shipping Modules:

• Freeshiping! - freeshiper
• United states postal service - sups
• United PArcel Service

Order Total:
-Discount Coupon - ot_coupon

• Group Discount - ot_group_pricing
• Gift Certificates- ot_gv
• Low Order Fee - ot_loworderfee
• Newsletter Discount - ot_newsletter_discount
• Reward Points - ot_reward_points
• Reward Points earned - ot_reward_points_display
• Shipping - ot_shipping
• Sub-Total - ot_subtotal
• Tax - ot_tax
• Total - ot_total

Appreciate in advance for the help.

milli:

Thanks for your help!

I have another question: for step 4, I am getting this error message

ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_TRACKING_TYPE" because it already exists
Error ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_CUSTOM_AFTER" because it already exists
Error ERROR: Cannot insert configuration_key "GOOGLE_ANALYTICS_CUSTOM_AFTER" because it already exists
Warning Note: 2 statements ignored. See "upgrade_exceptions" table for additional details.

I have used google analytics on my site before (which didnt' really work) but WITHOUT a module.
Nevertheless it shows that the tracking already exists.

I deleted the tracking code that I originally had and inserted the new code as indicated in part 3.

So I tried uploading the "uninstall" SQL patch, which worked, but still when I upload the "install" patch again, the same error occurs.

The same error message shows up even when I upload the "upgrade" patch.

What to do?

You can disregard the error. It means the fields needed to run the mod are already in the db and therefore can't be added (duplicated). You should be fine.

Gabriel Mirón:

Hello,

I'm a first time user of Zen-cart and Google Analitics. I would like to know if somebody could coach me out threw some basic doubt that I have.

I want to be able to track all the interactions user have in my site which is built with Zen Cart, but I don't know were should I install Google Analytics snippet. And what options should I apply to the code to track all the E-commerce movement.

Ill give a brief description of the modules I'm using and number of php pages.

12 php

Payment modules:

• Check / Money Order
• PAyPal IPN - Website Payment Standard

Shipping Modules:

• Freeshiping! - freeshiper
• United states postal service - sups
• United PArcel Service

Order Total:
-Discount Coupon - ot_coupon

• Group Discount - ot_group_pricing
• Gift Certificates- ot_gv
• Low Order Fee - ot_loworderfee
• Newsletter Discount - ot_newsletter_discount
• Reward Points - ot_reward_points
• Reward Points earned - ot_reward_points_display
• Shipping - ot_shipping
• Sub-Total - ot_subtotal
• Tax - ot_tax
• Total - ot_total

Appreciate in advance for the help.

Install the Simple Google Analytics mod. It does everything for you including place the code in the proper location on the site.