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stuck on shipping big problem please help

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15 Dec 2006, 4:07 PM
#1
beppo5 avatar

beppo5

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stuck on shipping big problem please help

Greetings,
I am almost ready to do an official launch of my site but I am being set back by a mojor shipping problem.

I am trying to set up per Item shipping rates for national or international shipping.

I downloaded and installed the module found here:
http://www.zen-cart.com/index.php?main_page=product_contrib_info&cPath=40_51&products_id=334

and I followed the instructions here very carefully:
http://www.zen-cart.com/forum/showthread.php?t=39978&highlight=geo_zones

I also followed the remaining instructions in the module read me. In the backend everything seems fine. However in the cart when I click estimate shipping I get an empty window. When I try to go through check out I get stuck on step one of three (Delivery Information).

I also have downloadable products and have no problem with them.

Here is a link to an item in my cart that requires shipping. You will see the problem when you click on "estimate shipping"
http://bananaapplerecords.com/Music/index.php?main_page=shopping_cart&product_id=45%3Ae6b7211d512e7d37c6f637e0461fb4a2

:lamo:<--this is the definition of me!

Any idea what could be going wrong?
Best

16 Dec 2006, 2:01 AM
#2
ajeh avatar

ajeh

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Re: stuck on shipping big problem please help

Please update your order ...
Product Name: No Colors EP ... Quantity Units errors -
You ordered a total of: 1 Units: 7 *Mixed Options Values is OFF

You have the Product set up to order in quantity of 7 units but then you only allow 1 to be added to the cart ...

Minimum = 1
Maximum = 0
Units = 1

Minimum is the lowest quantity purchased - default 1 cause half a candy bar is for suckers ... :smile:

Maximum is the highest quantity purchased - default 0 for as many as you want

Units are how many must be purchased at a time - Units 5 means 5, 10, 15, etc.

16 Dec 2006, 2:11 PM
#3
beppo5 avatar

beppo5

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Re: stuck on shipping big problem please help

Ajeh,
Thank you very much for spotting that. But I am still having the shipping issue I discribed. I have v. 1.3.6 installed.
Any idea as to what could be happening?

17 Dec 2006, 6:06 AM
#4
ajeh avatar

ajeh

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Re: stuck on shipping big problem please help

Make sure that you have not setup the Product as Virtual ... Downloads are not Virtual ...

What shipping modules are installed?

18 Dec 2006, 11:54 AM
#5
beppo5 avatar

beppo5

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Re: stuck on shipping big problem please help

Ajeh,
Link looks very festive. The products are not virtual. As for the shipping modules:
I have Free Shipping Option Installed but not enabled
FREE SHIIPING is also installed but (at the monment) not enabled
per item international is installed and enabled
per item National is installed and enabled

Sorry I didn't include that info earlier. Any ideas?

20 Dec 2006, 3:21 AM
#6
ajeh avatar

ajeh

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Re: stuck on shipping big problem please help

Start with only installing modules you are actually using ...

Have you an URL to the exact Product?

21 Dec 2006, 4:06 PM
#7
beppo5 avatar

beppo5

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Re: stuck on shipping big problem please help

Ajeh,
Thanks for your response.
I have removed all but the national and international shipping modules.

This problem effects every product that is shipped. Including combination virtual and shipped as well as only shipped goods.

Here is a link to a ship only product.
http://bananaapplerecords.com/Music/index.php?main_page=product_info&cPath=24_26_31&products_id=52

21 Dec 2006, 4:39 PM
#8
ajeh avatar

ajeh

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Re: stuck on shipping big problem please help

What shipping modules do you have installed?

Do these have zones on them?

22 Dec 2006, 7:37 PM
#9
beppo5 avatar

beppo5

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Re: stuck on shipping big problem please help

Ajeh,
As to your recommendation currently only the international and national shipping modules are installed. The international module has the 'not US' zone applied, and the national shipping module has the 'United States' zone applied.

Both of these modules are installed and enabled.

I defined these zones in the zone definitions panel. In the "Not US" information box' the "Number of Zones" reads 239 and the "Number of Tax Rates" reads 0.

I just looked under the "United States" 'information box' the "Number of Zones" reads 0.

This could be the problem I...? Maybe I set the zone deffinitions wrong. Could that be the problem? I will into how to set zone definitions and try doing it again. Any advice or insite?
Thanks for your continued help with this problem.
Best

23 Dec 2006, 5:31 AM
#10
ajeh avatar

ajeh

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Re: stuck on shipping big problem please help

Sounds like the zones are not built correctly ...

You have to define a Name and then the details to the zones ...

You might peek in the FAQs on setting up various Zones ...

http://www.zen-cart.com/forum/faq.php?faq=zone_tax_cfg