Forums / PayPal Express Checkout support / Paypal Express error 10002 using Sandbox

Paypal Express error 10002 using Sandbox

Locked

Started by clydejones on 2 Jan 2007, 6:19 PM · Views: 8,435

Results 1 to 9 of 9
This thread is locked. New replies are disabled.
2 Jan 2007, 6:19 PM
#1
clydejones avatar

clydejones

Deceased

Join Date:
Nov 2005
Location:
Colorado Springs, CO USA
Posts:
7,017
Plugin Contributions:
12

Paypal Express error 10002 using Sandbox

I'm receiving the following error when trying to use Paypal Expres:

We are sorry for the inconvenience. The PayPal account in this store is presently misconfigured to use mixed sandbox and live settings. We are unable to complete your transaction. Please notify the store owner so they can correct this problem. (10002)

Payment Zone
--none--
Set Order Status
Processing [2]

Set Unpaid Order Status
Pending [1]

Set Refund Order Status
Pending [1]

Express Checkout: Require Confirmed Address
No

Express Checkout: Select Cheapest Shipping Automatically
Yes

Express Checkout: Skip Payment Page
Yes

Express Checkout: Automatic Account Creation
Yes

Payment Action
Final Sale

Transaction Currency
Selected Currency

PayPal Page Style
Primary
Live or Sandbox
sandbox

Debug Mode
Off

Any Ideas/help appreciated

NOTE: We are sorry that Clyde is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

2 Jan 2007, 7:01 PM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,511
Plugin Contributions:
176

Re: Paypal Express error 10002 using Sandbox

You have selected "sandbox" for your server choice, but you need to get new API Credentials from your sandbox account and use them in the module in place of your live credentials.

The sandbox authentication system is completely separate from the live system. Hence the need to get new credentials to use the sandbox.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

2 Jan 2007, 7:07 PM
#3
clydejones avatar

clydejones

Deceased

Join Date:
Nov 2005
Location:
Colorado Springs, CO USA
Posts:
7,017
Plugin Contributions:
12

Re: Paypal Express error 10002 using Sandbox

Thanks Chris,

I must have missed the distinction when I got the APIs.

I'll go back and chek it out.

NOTE: We are sorry that Clyde is no longer with us.
We are grateful for all his contributions to the Zen Cart community.

15 Jan 2007, 12:34 AM
#4
lifelikeweeds avatar

lifelikeweeds

New Zenner

Join Date:
Jan 2007
Posts:
1
Plugin Contributions:
0

Re: Paypal Express error 10002 using Sandbox

Incorrect Paypal username, password or key values will also result in this error. Double check those values in ZenCart if you are getting this message.

5 Feb 2007, 1:36 PM
#5
billedmunds avatar

billedmunds

New Zenner

Join Date:
Dec 2005
Posts:
52
Plugin Contributions:
0

Re: Paypal Express error 10002 using Sandbox

Yes. Go to your Profile in Paypal. Your API username and password are different thany our Paypal username and password. I just spent more than a few minutes beofre this forum saved me the frustration.

Bill Edmunds

[email protected]
Ocean Park Photography
https://www.billedmunds.com

30 Mar 2007, 9:57 PM
#6
manderhez avatar

manderhez

New Zenner

Join Date:
Mar 2007
Posts:
21
Plugin Contributions:
0

Re: Paypal Express error 10002 using Sandbox

I am brand new to Zen Cart & I am having a similar problem.

When I click on express check-out on my site it goes to a new page that says:

Warning: array_merge() [function.array-merge]: Argument #1 is not an array in /home/manderhe/public_html/includes/modules/payment/paypalwpp.php on line 1467

Warning: array_merge() [function.array-merge]: Argument #2 is not an array in /home/manderhe/public_html/includes/modules/payment/paypalwpp.php on line 1467

Warning: Cannot modify header information - headers already sent by (output started at /home/manderhe/public_html/includes/modules/payment/paypalwpp.php:1467) in /home/manderhe/public_html/includes/functions/functions_general.php on line 44

Do I need to get new API credentials from my Sandbox acct as well? If so, How do I do this?

Thanks so much!!!

31 Mar 2007, 3:10 AM
#7
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,511
Plugin Contributions:
176

Re: Paypal Express error 10002 using Sandbox

You just need to install the latest Patch for PayPal on v1.3.7:
http://www.zen-cart.com/forum/showthread.php?t=56216

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

4 May 2007, 9:35 PM
#8
jmscoma avatar

jmscoma

New Zenner

Join Date:
Mar 2007
Posts:
3
Plugin Contributions:
0

Re: Paypal Express error 10002 using Sandbox

This will sound real dumb, but once I download the fix were do I put it on my cart?

5 May 2007, 2:12 AM
#9
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Paypal Express error 10002 using Sandbox

The file structure of the fix matches the file structure of your site to overwrite the files ...
http://www.zen-cart.com/forum/showthread.php?p=365905#post365905

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!