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Order Status - Repeated Twice on Customer Emails

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6 Jan 2007, 9:39 PM
#1
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beer_man

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Order Status - Repeated Twice on Customer Emails

All,

When a customer gets a 'processing' or 'pending' or any other order status email, the email wil say 'Pending Pending' or 'Processing Processing'; i.e it repeats the order status twice.:wacko:

Anyone know why this is? under Localization > Order Status the editable text box only has one entry in it, so this is not the cause.

Thanks!

7 Jan 2007, 12:06 AM
#2
ajeh avatar

ajeh

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Re: Order Status - Repeated Twice on Customer Emails

What version of Zen Cart are you running?
And are these text-only or HTML-formatted emails where you're seeing this?

7 Jan 2007, 8:58 AM
#3
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beer_man

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Re: Order Status - Repeated Twice on Customer Emails

Hi Linda,

I am running 1.3.0.2 (yes I know I should upgrade!!)

I definitely see this on HTML emails; not sure about text-only - I can't get to emails at the minute (I'll update you when I can)

Thanks

7 Jan 2007, 3:38 PM
#4
ajeh avatar

ajeh

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Re: Order Status - Repeated Twice on Customer Emails

This is a bug in that version that was fixed ...

You might download v1.3.7 and see the differences in the files for the fix on the HTML emails ...

And yes, upgrading is definitely encouraged to fix numerous security issues and other bugfixes in the last several upgrades since that version ...

7 Jan 2007, 5:51 PM
#5
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beer_man

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Re: Order Status - Repeated Twice on Customer Emails

Thanks Linda,

Enjoy your coffee!:D

7 Jan 2007, 6:10 PM
#6
ajeh avatar

ajeh

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Re: Order Status - Repeated Twice on Customer Emails

Thank you kindly for your support ... it is greatly appreciated! :smile: