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"Add to Cart" not working

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9 Jan 2007, 7:12 PM
#1
sprug avatar

sprug

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"Add to Cart" not working

Just getting started with Zen Cart. I'm beginning themeing and I've set up one product. For some reason Add To Cart isn't working at all -- the page reloads, no notification is given, and if I go to the cart page, it says the cart is empty. Any clues?

http://nicolacci.bowlerhat.us/collection/

10 Jan 2007, 9:22 PM
#2
ajeh avatar

ajeh

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Re: "Add to Cart" not working

What happens if you switch to Classic template ... does the add to cart features work?

11 Jan 2007, 6:27 AM
#3
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Re: "Add to Cart" not working

no. (I've got that set up at the moment.) I also installed a new install of zen cart on the same server. That one seems to work. http://bowlerhat.us/zencart/

Both were fantastico installs. I think the only thing I changed outside of the template area was one of the language files: languages/english/meta_tags.php, and I used the override system for that.

11 Jan 2007, 6:34 AM
#4
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ajeh

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Re: "Add to Cart" not working

It acts like some of the files are not loaded or corrupt ...

And while not throwing any errors, it is not performing the tasks ...

Note: is that a subdomain that you are running that on? Some servers are not keen on subdomains ... is the one where it is working a subdomain?

11 Jan 2007, 6:37 AM
#5
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Re: "Add to Cart" not working

yes it's a subdomain, but it's set up through the web host, so it really shouldn't be a problem -- i've run lots of other programs (drupal, word press, etc.) on subdomains with them. the working one is not a subdomain, but I really doubt that's the problem, unless there's something weird in zen cart that makes it particularly picky about that.

11 Jan 2007, 4:31 PM
#6
ajeh avatar

ajeh

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Re: "Add to Cart" not working

You can either try a clean install of v1.3.7 on the subdomain with a test database in a test directory and the demo data just to test does it work ...

Or, try your site without the subdomain and test if it works ...

Something is off on your site and I cannot tell if it is your customizations, bad file upload, the subdomain, etc.

So the fastest test is to test it with a clean install and eliminate some errors ... :smile:

11 Jan 2007, 9:39 PM
#7
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Re: "Add to Cart" not working

ok, I did a fresh install, using another subdomain.

http://ntest.bowlerhat.us/collection/

the cart's working on that one, so clearly the problem's somewhere in my customization

12 Jan 2007, 5:17 AM
#8
ajeh avatar

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Re: "Add to Cart" not working

You might get something like Beyond Compare from scootersoftware.com where you can check files of one directory against another ...