Forums / Bug Reports / [Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

[Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

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Started by dbrewster on 11 Jan 2007, 4:23 PM · Views: 4,183

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11 Jan 2007, 4:23 PM
#1
dbrewster avatar

dbrewster

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[Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

Hola.

Using. 1.3.7 now on my test site and my bookstore.

The emails no longer display the "Office Use Only" section. This is actually important info for our customer service dept, as it includes the phone number of the customer, in case there are questions about his order. They are kind of grumpy about having to log in and check the customer info in the store to get a phone number.

How do I restore that info to the email? I didn't see a setting for it in the email settings of Admin.

---Diana

11 Jan 2007, 10:31 PM
#2
drbyte avatar

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Re: [Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

oops.
/includes/functions/functions_email.php
line 366 says:

if (!defined($block['EXTRA_INFO']))  $block['EXTRA_INFO']  = '';

should be this:

if (![B]isset[/B]($block['EXTRA_INFO']))  $block['EXTRA_INFO']  = '';

.
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12 Jan 2007, 2:26 PM
#3
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Re: [Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

Dr. Byte,

I made this change but the office info block is still not showing up. :(

What if I change that line back to the 1.3.6 version:

if ($block['EXTRA_INFO'] =='EXTRA_INFO')  $block['EXTRA_INFO']  = '';

what is the reason for the change in this line? If it refers to an admin option, I see no such option.

edit: aargh, reverting to 1.3.6 doesn't work, either.

---Diana

12 Jan 2007, 2:36 PM
#4
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Re: [Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

CORRECTION

I ran your code and looked at my personal order confirmation, not my admin notification.

your edit works!

----Diana

I make lots of follow-up posts to myself as I try stuff out, I apologize, 7 minutes timeout on my self-edits is too short! heh, I need 15 minutes. I have a tendency to try a thing, post my results right away, ponder some more, try something else, and so on.

12 Jan 2007, 2:37 PM
#5
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Re: [Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

Thanks for the update ... appreciate it greatly ... :smile:

Linda McGrath
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26 Aug 2007, 1:15 AM
#7
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Re: [Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

Hi,
I installed the linkpoint module two weeks ago to our shopping cart and the extra info disappeared again from the confirmation email.
Is there any known bug that cause this?
I use:
Version 1.3.7
PHP 4.4.4
MySQL 4.1.22-standard
Please let me know.
Istvan Parragh

Our New Zen cart: https://www.EmbroideryPortraits.com/Gifts/
https://www.vodmochka.com/Embroidery_Designs
All critics and suggestions are welcome!

26 Aug 2007, 6:08 AM
#8
drbyte avatar

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Re: [Done v1.3.8] 1.3.7 no more "Office Use Only:" section on email?

PortraitArtist:

I installed the linkpoint module two weeks ago to our shopping cart and the extra info disappeared again from the confirmation email.
Is there any known bug that cause this?I've not seen one.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.