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How to? re-create invoice

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11 Jan 2007, 5:14 PM
#1
jerkynet avatar

jerkynet

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How to? re-create invoice

I found an uncompleted transaction, ie; cust. orders, checks out with paypal, ZC never heard back from paypal, ergo, no order in ZC admin, trasnaction was completed at PayPal.

I searched the forums, and found Dr. Byte's "view stuck paypal orders" script, installed it, and found my order.

So, the $64 question....is there a semi-easy way to get this order recreated in ZC? Now that we have all the pieces in the "stuck paypal transactions", can someone give me a clue how to get this order properly back into my customers record, so all is as it should be?

Seems a few of you have been here before me, but don't see anything much more than how to "find" the lost transaction....

Would like to get this trans. back in ZC and move on as if (at least in the eyes of the customer) this never happened.

I do realize, this is NOT a ZC issue, rather a paypal issue....any help appreciated!

12 Jan 2007, 1:23 AM
#2
Kim avatar

Kim

Obaa-san

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Re: How to? re-create invoice

Try refunding 1penny of the transaction and see if that doesn't trigger the order.