Testimonial Manager Support Thread

clydejones:

Thats the right file and it looks like it is calling the things it should.

what are your setting in admin -> configuration -> testimonial manager
for the following options:

Display Truncated Testimonials in Sidebox
Length of truncated testimonials to display

Display Truncated Testimonials in Sidebox - True

Length of truncated testimonials to display - 25

I've just seen that if I set the truncated testimonial to false it shoves everything on the page to the right. :huh:

MeltDown:

Display Truncated Testimonials in Sidebox - True

Length of truncated testimonials to display - 25

I've just seen that if I set the truncated testimonial to false it shoves everything on the page to the right. :huh:

The sidebox displays only the title of the testimonial then "read more" and the links to the view and add page(s).

What happens if you try the mod with another template?

clydejones:

The sidebox displays only the title of the testimonial then "read more" and the links to the view and add page(s).

What happens if you try the mod with another template?

Your testimonial images should be stored in your main images directory:

images/testimonials

and not in

includes/templates/YOUR_TEMPLATE/images/testimonials

I just installed it on my in-the-process-of-building zencart site. It works great!:clap:

One question: I am running a bilingual site. So ideally, if the customer leaves a testimonial in English, it should only be visible on the English language "view all testimonials" page and sidebox. And vice versa for a Chinese language visitor. But it seems like the Testimonial Manager is not set up this way.

Questions:

1. Am I correct is assuming it is not set up this way?
2. Is it possible to modify it to work this way?

As an example, I can point to the 5-star product review system that is a part of the standard 1.3.7 zencart. The 5-star review system only shows Chinese visitors the reviews entered by other Chinese language visitors, and only English reviews to English language visitors. Kind of a nifty feature that I would like to continue with Testimonials Manager.

Thanks!

thomasw98:

I just installed it on my in-the-process-of-building zencart site. It works great!:clap:

One question: I am running a bilingual site. So ideally, if the customer leaves a testimonial in English, it should only be visible on the English language "view all testimonials" page and sidebox. And vice versa for a Chinese language visitor. But it seems like the Testimonial Manager is not set up this way.

Questions:

1. Am I correct is assuming it is not set up this way?
2. Is it possible to modify it to work this way?

As an example, I can point to the 5-star product review system that is a part of the standard 1.3.7 zencart. The 5-star review system only shows Chinese visitors the reviews entered by other Chinese language visitors, and only English reviews to English language visitors. Kind of a nifty feature that I would like to continue with Testimonials Manager.

Thanks!

Correct, at this time testimonials manager does not support multi-languages

I will look into adding this capability in a future upgrade.

clydejones:

Correct, at this time testimonials manager does not support multi-languages

I will look into adding this capability in a future upgrade.

This is a fairly big problem with languages like Chinese, since these turn into total gibberish when displayed on an English page. If it was French on an English page, it would not be such a big issue.

I am not going to use the sidebox for now anyways, so I will only display a menu link to "view all testimonials" on my Chinese header and leave this off of the English header. If some day you add the bilingual feature, I will then turn on the menu button on the English pages also.

Thanks for the nice contribution!:bigups:

thomasw98:

This is a fairly big problem with languages like Chinese, since these turn into total gibberish when displayed on an English page. If it was French on an English page, it would not be such a big issue.

I am not going to use the sidebox for now anyways, so I will only display a menu link to "view all testimonials" on my Chinese header and leave this off of the English header. If some day you add the bilingual feature, I will then turn on the menu button on the English pages also.

Thanks for the nice contribution!:bigups:

The attached should allow you to use multi-languages with the testimonials MOD

The zip file contains only the files necessary to add multi-language capabilities.

as always, unzip the file, rename the YOUR_TEMPLATE directories to match the name of your custom template
includes/modules/sideboxes/YOUR_TEMPLATE
includes/templates/YOUR_TEMPLATE

Copy the upgrade_testimonials_manager.sql and paste it into
admin -> tools -> install sql patches and click the send button.

upload both the admin and includes folders to your server.

[Attachment no longer available]

I'll include these changes in an upgrade in the downloads section very soon.

Wow, I really appreciate the fast work! Thanks again.:clap:

thomasw98:

Wow, I really appreciate the fast work! Thanks again.:clap:

I'd been thinking about doing this for a while anyway, you just gave me the shove I needed.

Installed it, and it works great!

thomasw98:

Installed it, and it works great!

Glad it working OK

Hi Clyde,

I was looking in this thread to see if this contribution has the capability of emailing a customer and ask for there testimonial for the item they ordered, i was not able to find the information in the few pages i read, does it have? Thanks.

TamyA:

Hi Clyde,

I was looking in this thread to see if this contribution has the capability of emailing a customer and ask for there testimonial for the item they ordered, i was not able to find the information in the few pages i read, does it have? Thanks.

No, it doesn't. It will send an e-mail confirming that an a testimonial has been submitted.

Hi Clyde:

Is there any way I can turn off the need for the admin to moerate every testimonial (i.e. approve each one before they appear on the site)?

I have already adjusted the setting in admin/config/testimonials manager menu to allow users that are not logged in to leave testimonials. But I can not find anywhere to turn off moderation. I looked in the config menu and also the tools/tesimonials manager menu, but no luck.

Thanks,

Thomas

this thing caused my entire shop to break, there were SQL errors on every page. Had to immediately uninstall it. Sucks, because I really would have liked to use this mod, but not at the cost of breaking my shop.

KarmaCharms:

this thing caused my entire shop to break, there were SQL errors on every page. Had to immediately uninstall it. Sucks, because I really would have liked to use this mod, but not at the cost of breaking my shop.

I got it working with no problems at all, and I am not a real computer nerd (just a fake one!).

Of course, with all of these zencart modules things, you have to be very careful when uploading all the new files and making the needed modifications. It is really easy to forget something or to put it in the wrong folder by accident. (the one that always confuses me is the temples/YOURTEMPLATENAME/templates folder...that just doesn't make sense to me...how can a "templates" folder be inside another "templates" folder?! Not very good librarian logic on that one).

Always backup any files that might be replaced and backup your database before starting. It sounds like you did that and were able to get back to square one, so that's good news.

If you want to give it another go, let us know first what version zencart you have and what version of testimonials manager you are trying to install. Also explain what problems your encountered last time.

Good luck! :bigups:

OK, I'm running ZC 1.3.7 and I'm trying to install the newest release of this mod. If it helps at all, I'm also running other mods that this might not be compatible with. I've got the Google Analytics mod on board as well as SEO Urls, a few custom pages, Google Sitemaps, Google Base Feeder, Referrals mod... I think that's it.

If you have some sort of instant messenger and would be willing to lend me a hand, I'd greatly appreciate it!

I don't have my template renamed as anything, I just made CSS edits to the original template and I'm pretty sure I uploaded all the files to the right directories (I have template folders called classic and template_default FWIW and most mods I have installed have gone in the template_default folders without issue).

Oh and I am also running Cross Sell mod

And Quick Updates LOL

OK I reuploaded everything double checking file structure, and reinstalled the SQL patch...

I get these errors:

Warning: Variable passed to each() is not an array or object in /home/karmarc/public_html/includes/classes/db/mysql/query_factory.php on line 114

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/karmarc/public_html/includes/classes/db/mysql/query_factory.php:114) in /home/karmarc/public_html/includes/functions/sessions.php on line 108

Warning: Cannot modify header information - headers already sent by (output started at /home/karmarc/public_html/includes/classes/db/mysql/query_factory.php:114) in /home/karmarc/public_html/includes/init_includes/init_templates.php on line 78

Warning: Division by zero in /home/karmarc/public_html/includes/classes/split_page_results.php on line 76
1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '-0, MAX_DISPLAY_PRODUCTS_LISTING' at line 7
in:
[select p.products_quantity, p.products_id, p.products_type, p.manufacturers_id, p.products_price, p.products_tax_class_id, pd.products_description, IF(s.status = 1, s.specials_new_products_price, NULL) as specials_new_products_price, IF(s.status =1, s.specials_new_products_price, p.products_price) as final_price, p.products_sort_order, p.product_is_call, p.product_is_always_free_shipping, p.products_qty_box_status from zen_products_description pd, zen_products p left join zen_manufacturers m on p.manufacturers_id = m.manufacturers_id, zen_products_to_categories p2c left join zen_specials s on p2c.products_id = s.products_id where p.products_status = 1 and p.products_id = p2c.products_id and pd.products_id = p2c.products_id and pd.language_id = '1' and p2c.categories_id = '45' limit -0, MAX_DISPLAY_PRODUCTS_LISTING]

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'EXPECTED_PRODUCTS_SORT limit MAX_DISPLAY_UPCOMING_PRODUC' at line 13
in:
[select p.products_id, pd.products_name, products_date_available as date_expected from zen_products p, zen_products_description pd where p.products_id = pd.products_id and p.products_status = 1 and pd.language_id = '1' and p.products_date_available >=20071007 order by EXPECTED_PRODUCTS_FIELD EXPECTED_PRODUCTS_SORT limit MAX_DISPLAY_UPCOMING_PRODUCTS]