Testimonial Manager Support Thread

i don't knwo if this helps, but clicking on an individual testimonial in the sidebar brings me to this url:

http://www.paperbliss.ca/index.php?main_page=testimonials_manager.php&testimonials_id=3

which gives me the 404.... however clicking on "view all testimonials" brings me to this url:

http://www.paperbliss.ca/index.php?main_page=display_all_testimonials

which works fine...

paperbliss:

sorry —##i didn't find any error log files. i checked my cache folder (located outside my admin folder), i also went to admin/config/testimonial manager in zencart, but (this may sound stupid but i'm new) there was no error log there...

i'm completely lost, and have no idea what to do.

paperbliss:

i don't knwo if this helps, but clicking on an individual testimonial in the sidebar brings me to this url:

http://www.paperbliss.ca/index.php?main_page=testimonials_manager.php&testimonials_id=3

which gives me the 404.... however clicking on "view all testimonials" brings me to this url:

http://www.paperbliss.ca/index.php?main_page=display_all_testimonials

which works fine...

open includes/extra_datafiles/testimonials_manager_filenames.php

Make sure the define statements match the ones listed below.

define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager');
define('FILENAME_TESTIMONIALS_MANAGER_ALL', 'display_all_testimonials');
define('FILENAME_TESTIMONIALS_ADD', 'testimonials_add');

define('FILENAME_DEFINE_TESTIMONIALS_ADD', 'define_testimonials_add');

define('TABLE_TESTIMONIALS_MANAGER', DB_PREFIX . 'testimonials_manager');

yup, i even copied and pasted what you have there into the php file and replaced it via ftp, no change.

tried rummaging through the support thread but couldn't find anyone else who had the same problem... anything else i can check?

paperbliss:

yup, i even copied and pasted what you have there into the php file and replaced it via ftp, no change.

tried rummaging through the support thread but couldn't find anyone else who had the same problem... anything else i can check?

You could try uploading the entire includes folder again

Remember to change the YOUR_TEMPLATE folder(s) to match the name of the template you are using.

same result.

is there a way i can just change the individual testimonial link & read more link to just go straight to the "view all" page? seems easier at this point.

Thanks for this great mod, so far, so good!

Just one quick question, is there a way I would be able to integrate the star rating system that the product review script uses into this form? I would like customers to be able to leave overall service/product feedback rating. I've been able to create a custom form but this means I will have to add each feedback response manually...I don't know how to integrate it into zen cart the way you have.

THank you!

paperbliss:

same result.

paperbliss:

is there a way i can just change the individual testimonial link & read more link to just go straight to the "view all" page? seems easier at this point.

I haven't been able to duplicate this issue.

As I said your best bet would be to re-install ALL of the following files.

includes/extra_datafiles/testimonials_manager_filenames.php
includes/functions/testimonials.php
includes/languages/english/extra_definitions/YOUR_TEMPLATE/testimonials_manager_defines.php
includes/languages/english/YOUR_TEMPLATE/testimonials_add.php
includes/languages/english/YOUR_TEMPLATE/testimonials_manager.php
includes/languages/english/YOUR_TEMPLATE/testimonials_manager_all_testimonials.php
includes/languages/english/html_includes/define_testimonials_add.php
includes/languages/english/html_includes/YOUR_TEMPLATE/define_testimonials_add.php
includes/modules/pages/testimonials_add
includes/modules/pages/testimonials_manager
includes/modules/pages/display_all_testimonials
includes/modules/sideboxes/YOUR_TEMPLATE/testimonials_manager.php
includes/templates/YOUR_TEMPLATE/sideboxes/tpl_testimonials_manager.php
includes/templates/YOUR_TEMPLATE/templates/tpl_testimonials_add_default.php
includes/templates/YOUR_TEMPLATE/templates/tpl_testimonials_manager_all_testimonials_default.php
includes/templates/YOUR_TEMPLATE/templates/tpl_testimonials_manager_default.php
includes/templates/YOUR_TEMPLATE/css/testimonials_add.css
includes/templates/YOUR_TEMPLATE/css/testimonials_manager.css
includes/templates/YOUR_TEMPLATE/css/testimonials_manager_all_testimonials.css
includes/templates/YOUR_TEMPLATE/buttons/english/button_submit_testimonials.gif
includes/templates/YOUR_TEMPLATE/buttons/english/button_testimonials.gif
includes/templates/YOUR_TEMPLATE/buttons/english/button_view_testimonials.gif

joyjoy:

Thanks for this great mod, so far, so good!

Just one quick question, is there a way I would be able to integrate the star rating system that the product review script uses into this form? I would like customers to be able to leave overall service/product feedback rating. I've been able to create a custom form but this means I will have to add each feedback response manually...I don't know how to integrate it into zen cart the way you have.

THank you!

To be honest, I haven't looked at this as an option and it probably would require a substantial re-write to integrate.

Okay, thank you for your response. Looks like you offer some great support here for your mod. It's much appreciated!

clydejones:

open includes/extra_datafiles/testimonials_manager_filenames.php

Make sure the define statements match the ones listed below.

define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager');
define('FILENAME_TESTIMONIALS_MANAGER_ALL', 'display_all_testimonials');
define('FILENAME_TESTIMONIALS_ADD', 'testimonials_add');

define('FILENAME_DEFINE_TESTIMONIALS_ADD', 'define_testimonials_add');

define('TABLE_TESTIMONIALS_MANAGER', DB_PREFIX . 'testimonials_manager');

The problem is that the "Read More" link is this:
http://www.paperbliss.ca/index.php?main_page=testimonials_manager.php&testimonials_id=3

And it should be this:
http://www.paperbliss.ca/index.php?main_page=testimonials_manager&testimonials_id=3

For some reason, ".php" is getting added to the end of "testimonials_manager".

Any ideas on how to fix this?

Thanks!

OK, all fixed :) There was an extra file that had the wrong code in it, includes/extra_datafiles/testimonials_manager.php. The code in that file is already included in includes/extra_datafiles/testimonials_manager_filenames.php. I deleted the testimonials_manager.php file and everything is working now.

Danielle:

The problem is that the "Read More" link is this:
http://www.paperbliss.ca/index.php?main_page=testimonials_manager.php&testimonials_id=3

And it should be this:
http://www.paperbliss.ca/index.php?main_page=testimonials_manager&testimonials_id=3

For some reason, ".php" is getting added to the end of "testimonials_manager".

Any ideas on how to fix this?

Thanks!

Evidently the issue has been solved. I just checked the site and was able to view individual testimonials

yup, danielle (who created my site — bless her soul) had mercy on me and fixed it... thanks to both of you! clyde, you've got patience.

LAST question... this was brought to my attention when a client attempted to add a testimonial.

How do i get rid of the text from "this content..... " all the way to "from the pulldown"?

paperbliss:

LAST question... this was brought to my attention when a client attempted to add a testimonial.

How do i get rid of the text from "this content..... " all the way to "from the pulldown"?

as it says

<p>This content is located in the file at: <code> /languages/english/html_includes/YOUR_TEMPLATE/define_testimonials_add.php</code></p> <p>You can quickly edit this content via Admin->Tools->Define Pages Editor, and select define_testimonials_add from the pulldown.</p>

edit the file indicated

includes/languages/english/html_includes/YOUR_TEMPLATE/define_testimonials_add.php

i do that, but i get a 501 Not IMplemented error... ??

paperbliss:

i do that, but i get a 501 Not IMplemented error... ??

How are you editing the file?

this may have been the wrong thing to do, but here's what i did first:

of course, i wasn't reading the instructions correctly, so i was going into the actual files in my ftp where indicated and edited the php files and reuploaded them. when that didnt work, i slowed down and actually read the instructions, replaced the files i had changed with the original, and went into the define pages editor and edited it there...

i delete the two lines i don't want included in the blurb, hit save, and get the 501 error.

paperbliss:

this may have been the wrong thing to do, but here's what i did first:

of course, i wasn't reading the instructions correctly, so i was going into the actual files in my ftp where indicated and edited the php files and reuploaded them. when that didnt work, i slowed down and actually read the instructions, replaced the files i had changed with the original, and went into the define pages editor and edited it there...

i delete the two lines i don't want included in the blurb, hit save, and get the 501 error.

You have 2 choices when editing these files

1. you can edit them locally on your computer and then upload/FTP the edited file to your server.

2. you can use the define pages editor in the Zen Cart admin.
   If you choose this option, you need to make sure that file on your server is writable (chmod the file to 777 before you begin the edit)
   Once you've edited and saved the file you will need to reset the file permission(s) to 644.