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Testimonial Manager Support Thread

Started by clydejones on 11 Jan 2007, 10:12 PM · Views: 278,958

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19 Sep 2012, 4:14 PM
#1441
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Testimonial Manager Support Thread

AmandaS:

http://qualityhairlace.com/store/index.php?main_page=
Sorry & Thank You :P

DivaVocals:

Okay.. so what EXACTLY is your "alignment"issue??? Please don't take this wrong, but you've provided very little information, and we cannot know what it is you are having issues with without DETAILS.. So far looking at your page I have NO IDEA what the issue is you are reporting..

You have another problem also. If I go to Accesories and go to any other category in Accesories I get a blank page in my browser. If I go to Hair Repair, or Hair Accessories Categories I get a blank page. You need to find and fix these problem also. Testimonial Manager is not out of alignment on any other page I can see. You may have left out a file or didn't upload files to there correct directory because when I click Add A Testimonial I get a blank page.

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

19 Sep 2012, 6:12 PM
#1442
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Re: Testimonial Manager Support Thread

I am sorry, I am new to posting, and I appreciate the patience, Thank YOU very much! Alignment, what I meant for example was like when you go to hair systems you will see testimonials is at the bottom all the way to the left.
I am going to re-upload all files to see if I missed one and if that kills BOTH of MY issues.

19 Sep 2012, 10:26 PM
#1443
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Re: Testimonial Manager Support Thread

AmandaS:

I am sorry, I am new to posting, and I appreciate the patience, Thank YOU very much! Alignment, what I meant for example was like when you go to hair systems you will see testimonials is at the bottom all the way to the left.
I am going to re-upload all files to see if I missed one and if that kills BOTH of MY issues.That's much better.. FYI.. this is a volunteer manned forum and most folks aren't gonna take the time to go through your whole site to see the issue you are reporting. Always better to post a DIRECT link or at least CLEAR directions to point folks to the issue versus making people fish all over your site hoping to see what you are seeing.. .

That said your issue is not caused by this module at all.. You have issues going on with your template which is causing this issue.. (not a topic to be discussed in this support thread as it's NOT the testimonials manager which is the cause) Suggest going back to the template's support thread to resolve.. (it's likely some customization you have done to the template which is causing the issue)

My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

25 Sep 2012, 8:55 PM
#1444
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Re: Testimonial Manager Support Thread

I installed Testimonial manager, it all works find when I'm logged in as a Super User in the Admin.

The problem comes when I am logged in under a different Admin User profile. The Testimonial manager is added there, but when I go to TOOLS>TESTIMONIAL MANAGER, i get a message:

Sorry, your security clearance does not allow you to access this resource.

Please contact your site administrator if you believe this to be incorrect.

Now, I know in the old Admin profiles, this usually meant that I fogot to "check box" that item in the admin profile to allow that user access. But in the new store (1.5.0) I have double and triple checked, and the check box is checked, so the admin person should have access to this module when they are logged in.

13 Oct 2012, 1:18 PM
#1446
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Re: Testimonial Manager Support Thread

Just installed v1.5.3d on my v1.5.1 store. Minor issue with /includes/modules/pages/testimonials_add/on_load_main.js; the name of the form is new_testimonial, not testimonials_add so the focus isn't placed on the author name field:

 if (document.new_testimonial){ if (document.new_testimonial.testimonials_name) {document.new_testimonial.testimonials_name.focus()} };
14 Oct 2012, 5:31 PM
#1447
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Re: Testimonial Manager Support Thread

lat9:

Just installed v1.5.3d on my v1.5.1 store. Minor issue with /includes/modules/pages/testimonials_add/on_load_main.js; the name of the form is new_testimonial, not testimonials_add so the focus isn't placed on the author name field:

if (document.new_testimonial){ if (document.new_testimonial.testimonials_name) {document.new_testimonial.testimonials_name.focus()} };


I'm not following what you are saying here.

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

15 Oct 2012, 5:57 PM
#1448
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Re: Testimonial Manager Support Thread

The code that's in the "CODE" box is my proposed change; the current version looks like:```
if (document.testimonials_add){ if (document.testimonials_add.testimonials_name) {document.testimonials_add.testimonials_name.focus()} };

With that code in place, when you go to the testimonials_add page, the cursor focus is not placed on the "Your Name" field as intended.  Each occurrence of *testimonials_add* in the on_load_main.js file for that page needs to be changed to *new_testimonial* (since that's the name of the form) for the focus to work as intended.
15 Oct 2012, 11:46 PM
#1449
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Re: Testimonial Manager Support Thread

lat9:

The code that's in the "CODE" box is my proposed change; the current version looks like:```
if (document.testimonials_add){ if (document.testimonials_add.testimonials_name) {document.testimonials_add.testimonials_name.focus()} };

> With that code in place, when you go to the testimonials_add page, the cursor focus is not placed on the "Your Name" field as intended.  Each occurrence of *testimonials_add* in the on_load_main.js file for that page needs to be changed to *new_testimonial* (since that's the name of the form) for the focus to work as intended.

You are correct. Thank You for sharing the issue with /includes/modules/pages/testimonials_add/on_load_main.js. I will update this sometime this week. Minor things sometimes turns out to be big things without correcting them. Thanks again...

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

17 Oct 2012, 7:51 PM
#1450
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Re: Testimonial Manager Support Thread

Hi,

I would really like to add some introductory text at the top of the all testimonials page, but cannot work out how to achieve this. I would really appreciate it if anyone can point me in the right direction please?

Many thanks

17 Oct 2012, 8:07 PM
#1451
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Re: Testimonial Manager Support Thread

I created a "Manager" level user profile for my dad's site so he wouldn't be so overwhelmed by all the options, most of which he will never use. However, even when I give that profile access to "Testimonials Manager" in both Tools and Configurations, he gets a message saying he doesn't have access to it when he tries to click on it. What's wrong?

26 Oct 2012, 2:07 AM
#1452
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Re: Testimonial Manager Support Thread

WebKat:

I created a "Manager" level user profile for my dad's site so he wouldn't be so overwhelmed by all the options, most of which he will never use. However, even when I give that profile access to "Testimonials Manager" in both Tools and Configurations, he gets a message saying he doesn't have access to it when he tries to click on it. What's wrong?

I have had this same problem, have posted SEVERAL times on the site here requesting help on this issue, and so far, haven't gotten any help on why this issue is happening. If you find a resolution, can you please post back, so I can fix this issue on my site.

26 Oct 2012, 2:09 PM
#1453
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Re: Testimonial Manager Support Thread

Hmm, I'm wondering how many other admin plugins are going to have this same problem. The issue is in the file /YOUR_ADMIN/includes/extra_datafiles/testimonials_manager.php:

<?php
/**
 * Testimonials Manager
 *
 * @package Template System
 * @copyright 2007 Clyde Jones
  * @copyright Portions Copyright 2003-2007 Zen Cart Development Team
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: Testimonials_Manager.php v1.5.0 4-9-2012 CountryCharm $
 */
 
  define('TABLE_TESTIMONIALS_MANAGER', DB_PREFIX . 'testimonials_manager');
  define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager.php');
  define('BOX_CONFIGURATION_TESTIMONIALS_MANAGER', 'Testimonials Manager');//for 1.5
?>

Looks fine, right? Unfortunately, the process in /YOUR_ADMIN/includes/init_includes/init_admin_auth.php strips the .php from the filename when doing the compare for authorization. That is, for this case, the comparison is between testimonials_manager.php and testimonials_manager ... resulting in a miscompare and ultimately resulting in the authorization denied message you received.

To correct, change the above testimonials_manager.php file to:

<?php
/**
 * Testimonials Manager
 *
 * @package Template System
 * @copyright 2007 Clyde Jones
  * @copyright Portions Copyright 2003-2007 Zen Cart Development Team
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: Testimonials_Manager.php v1.5.0 4-9-2012 CountryCharm $
 */
 
  define('TABLE_TESTIMONIALS_MANAGER', DB_PREFIX . 'testimonials_manager');
  define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager');
  define('BOX_CONFIGURATION_TESTIMONIALS_MANAGER', 'Testimonials Manager');//for 1.5
?>
26 Oct 2012, 3:01 PM
#1454
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Re: Testimonial Manager Support Thread

lat9:

Hmm, I'm wondering how many other admin plugins are going to have this same problem. The issue is in the file /YOUR_ADMIN/includes/extra_datafiles/testimonials_manager.php:

<?php /** * Testimonials Manager * * @package Template System * @copyright 2007 Clyde Jones * @copyright Portions Copyright 2003-2007 Zen Cart Development Team * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0 * @version $Id: Testimonials_Manager.php v1.5.0 4-9-2012 CountryCharm $ */ define('TABLE_TESTIMONIALS_MANAGER', DB_PREFIX . 'testimonials_manager'); define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager.php'); define('BOX_CONFIGURATION_TESTIMONIALS_MANAGER', 'Testimonials Manager');//for 1.5 ?>
> Looks fine, right? Unfortunately, the process in /YOUR_ADMIN/includes/init_includes/init_admin_auth.php strips the .php from the filename when doing the compare for authorization.  That is, for this case, the comparison is between **testimonials_manager.php** and **testimonials_manager** ... resulting in a miscompare and ultimately resulting in the authorization denied message you received.
> 
> To correct, change the above testimonials_manager.php file to:
> ```
<?php
/**
 * Testimonials Manager
 *
 * @package Template System
 * @copyright 2007 Clyde Jones
  * @copyright Portions Copyright 2003-2007 Zen Cart Development Team
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 * @version $Id: Testimonials_Manager.php v1.5.0 4-9-2012 CountryCharm $
 */
 
  define('TABLE_TESTIMONIALS_MANAGER', DB_PREFIX . 'testimonials_manager');
  define('FILENAME_TESTIMONIALS_MANAGER', 'testimonials_manager');
  define('BOX_CONFIGURATION_TESTIMONIALS_MANAGER', 'Testimonials Manager');//for 1.5
?>

Thanks again for your support.

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

26 Oct 2012, 3:28 PM
#1455
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Re: Testimonial Manager Support Thread

countrycharm:

Thanks again for your support.
It's my pleasure, as I'm using this plugin myself.

26 Oct 2012, 4:10 PM
#1456
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Re: Testimonial Manager Support Thread

Thanks to all who help support this module.**

I have updated and uploaded Testimonial Manager with the latest fixes mention above. The new version number of Testimonial Manager is v1.5.4
I will let you know when it is approved.

NOTE: Testimonial Manager for Zen Cart version 1.5.x is NOT backwards compatible (won't work with v1.3.x versions of Zen Cart)
**
The NEW thread for the latest version Testimonial Manager** for Zen Cart v1.5.x is here.

Please go to the new support thread for any question regarding Testimonial Manager v1.5.4

**

Is your site Upgraded to the current version 1.5.4 Yet?
zencart-upgrades-website-installation

27 Oct 2012, 7:04 PM
#1457
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Re: Testimonial Manager Support Thread

Thank you VERY VERY MUCH for responding to this issue.

As I said previously, I have been posting on here off and on, trying to get a resolution to this problem, and what you have posted above for the fix worked like a CHARM!

I can now get my other administrators the access needed for this mod, without having to overwhelm them with Super User access.

28 Oct 2012, 5:52 PM
#1458
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Re: Testimonial Manager Support Thread

Hi all,

I wonder if anyone can help me? When customers write a new testimonial on our site, they receive an email thanking them for their submission. When this email is delivered the display name is the store owners name and not the store name. All other Zen Cart emails have the store name as the display name in emails. Is there a way of amending this email so it follows the same format as the rest of Zen Cart?

Thanks in advance for your help

28 Oct 2012, 6:03 PM
#1459
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Re: Testimonial Manager Support Thread

Hi,

Sorry, one more question. I cannot seem to find where to edit the format of the html emails that are sent via the testimonials module. Can anyone point me in the right direction? I would have expected the email template files to be in the email folder within Zen Cart although this doesn;t appear to be the case. Can anyone point me in the right direction?

Many thanks

8 Nov 2012, 11:36 PM
#1460
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Re: Testimonial Manager Support Thread

I had no problems when I added testimonials manager 1.5.3d to my test site, and no end to problems when adding it to my server. I've now got everything working except the admin functions at configuration > Testimonial Manager. The functions at tools > Testimonial Manager work fine, as does the site. However I want to control the number of random testimonials displayed, and although I have 3 testimonials loaded, nothing displays at configuration > Testimonial Manager. Can anyone point me in the right direction?

Eric

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